Customer reviews of Vives de la Cortada

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 025 published reviews
5 3 536 88% 4 266 7% 3 99 2% 2 43 1% 1 81 2%

Summary of reviews

The online store excels in delivering high-quality products that consistently match customer expectations. Many customers noted the beautiful presentation and meticulous packaging, which adds a personal touch and ensures items arrive in perfect condition. The speed of delivery is another standout feature, with numerous reviews highlighting swift shipping times, often within 24 hours, that enhance the overall shopping experience. Additionally, customer service receives high praise for being friendly, professional, and efficient, often resolving issues quickly and effectively.

Reviews 3 and 4 stars

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E
EUGENIA D.
Rating: 4 out of 5
following a purchase from 27/06/2024
Speed, service, quality
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John R.
Rating: 3 out of 5
following a purchase from 22/06/2024
Hello, I want to exchange 1 piece for another and if it is not possible to proceed to the return of the product. How long does it take to return the product? Thank you
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Response from Vives de la Cortada
Good afternoon, we are sorry to hear that the product was not to your liking. We remind you that you have 48 hours to make changes or returns from the delivery of the order if it has not met your expectations. We apologize for the inconvenience.
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Marilo P.
Rating: 4 out of 5
following a purchase from 29/03/2024
Satisfied
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Diana D.
Rating: 4 out of 5
following a purchase from 17/06/2024
Quality products, you buy knowing that they are professionals in the sector. I put one star less because they abuse the protective plastic even in products that do not need it. Otherwise, delighted with the purchase, as always.
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Delphine R.
Rating: 3 out of 5
following a purchase from 03/06/2024
It's been several times that I place an order and I don't receive the total order and I have to make a claim to be reimbursed.
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Nuria G.
Rating: 4 out of 5
following a purchase from 25/05/2024
Very good products
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juan karlos A.
Rating: 4 out of 5
following a purchase from 16/05/2024
From the order to the arrival at home and the quality of the products have been very good.
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Cristina F.
Rating: 4 out of 5
following a purchase from 05/05/2024
They will contact you to solve any problem as soon as possible.
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Aroa M.
Rating: 4 out of 5
following a purchase from 09/05/2024
Beautiful crystals, I will definitely buy again.
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Marta R.
Rating: 4 out of 5
following a purchase from 02/05/2024
The size is perfect
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Iratxe Z.
Rating: 4 out of 5
following a purchase from 28/04/2024
Good service
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Margarita O.
Rating: 4 out of 5
following a purchase from 23/04/2024
Fast and well prepared shipment. Lack of stock on the web. In the Barcelona store we bought more than 300 € and they did not have a gift detail for the purchase.
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Sabine G.
Rating: 3 out of 5
following a purchase from 18/04/2024
Disappointed by the pendulum which came unstuck on the second day of use Fast delivery otherwise
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Edwige R.
Rating: 4 out of 5
following a purchase from 15/04/2024
order well received and compliant. But large package for a box of incense that fit in an envelope.
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Jurgen J.
Rating: 4 out of 5
following a purchase from 08/04/2024
alles goed ontvangen
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Macarena V.
Rating: 4 out of 5
following a purchase from 09/04/2024
There should be measurements for these elastic bracelets so that you don't have to take them apart to make them smaller.
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arantza R.
Rating: 4 out of 5
following a purchase from 27/02/2024
ok
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Montserrat C.
Rating: 4 out of 5
following a purchase from 02/03/2024
They are great professionals.
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Manuel F.
Rating: 4 out of 5
following a purchase from 06/03/2024
All good!
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Ester L.
Rating: 4 out of 5
following a purchase from 04/03/2024
Everything arrived as expected. The orgonites with some imperfection in the finish but I am satisfied with the purchase.
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Pablo U.
Rating: 4 out of 5
following a purchase from 21/02/2024
Although the products are expensive, with the promotion they are good value for money.
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DAVID M.
Rating: 4 out of 5
following a purchase from 17/02/2024
ALL RIGHT
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Alicia C.
Rating: 4 out of 5
following a purchase from 17/02/2024
As expected
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Emilio M.
Rating: 4 out of 5
following a purchase from 15/02/2024
Good value for money products
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Laura R.
Rating: 3 out of 5
following a purchase from 09/02/2024
Quite happy with my order although I expected the opals to be more colorful and one of the bronze pendants had a crushed clasp. Otherwise everything was fine.
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Response from Vives de la Cortada
Good morning, thank you for your comment, we regret that the pendant had a defect if you want we can change it right now, regarding opals the vast majority of minerals vary in color, motif and opacity naturally, that is why in the item description specifies that the product to be delivered is similar to that of the photograph. From here we want to remind you that if you want you can return the articles within 48h from the reception of the order. To process the exchange/return you can send us an email to [email protected], thank you very much and sorry for the inconvenience.
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Maria Dolors M.
Rating: 4 out of 5
following a purchase from 09/02/2024
all right
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Anna R.
Rating: 4 out of 5
following a purchase from 01/02/2024
I almost always buy at Vives de la Cortada, they are friendly, attentive and usually serve quickly. My four stars are because lately I can't restock the products I need because they don't have stock of most of them. I hope they can restock soon so I can continue to buy what I need.
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Arancha C.
Rating: 4 out of 5
following a purchase from 14/01/2024
All correct. Maybe some product too small but ok
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Inma G.
Rating: 4 out of 5
following a purchase from 10/01/2024
Everything perfect
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Adelins R.
Rating: 4 out of 5
following a purchase from 30/12/2023
It is just what I asked for, just like the image presented.
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Estefania S.
Rating: 4 out of 5
following a purchase from 28/12/2023
Fast service and product true to description
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Debora J.
Rating: 4 out of 5
following a purchase from 19/12/2023
Pleasantly surprised. I have placed my first order and it will not be my last. I am very happy with the quality of the products. I ordered several pendants and bracelets and their quality and finish is higher than what you see in the pictures. Also, the crystals have a very nice energy. However, one of the pierced crystals I ordered has a hole that is too narrow and none of my chains fit :(
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ana lucia G.
Rating: 3 out of 5
following a purchase from 28/11/2023
Óptimo ... obrigada
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Mariana J.
Rating: 4 out of 5
following a purchase from 26/11/2023
everything good, except the delivery time.
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Reikinstitute A.
Rating: 4 out of 5
following a purchase from 26/11/2023
I had to exchange a defective part, but otherwise, everything was fine. The attention received above all. Thank you very much
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Manuela R.
Rating: 4 out of 5
following a purchase from 26/11/2023
They are very friendly and attentive to customers and solve all problems quickly.
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maria Ines S.
Rating: 4 out of 5
following a purchase from 25/11/2023
Gostei mt
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Javier M.
Rating: 4 out of 5
following a purchase from 21/11/2023
The color of the mineral was somewhat different from the photo.
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Mariola R.
Rating: 4 out of 5
following a purchase from 17/11/2023
I did not know this store and bought several economic pendants. The hooks are not of the best quality, but of course, in the end for the price ... little more you can ask for. I do not rule out buying things again.
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Zaira T.
Rating: 4 out of 5
following a purchase from 30/10/2023
The package took several days to be delivered and they did not bring it.
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