Customer reviews of Vives de la Cortada

Just a mistake, I had ordered Turquoise necklaces and received Lapis Lazuli necklaces. Problem with the wording and photo.

Perfect !

All normal

Good service

In the photos the feeling is that the stones have another color. It is true that it warns, but in my case, the tonality and transparency is very different. There are even many cracks in 2 of the pieces. Next time I will buy them in person, at a fair or in a store. It arrived very well protected, and the transport agency contacted me to adjust the delivery schedule.

Great order as usual, but I was missing some items but after sending an email to the company, they were very reactive and sent me back the missing things.

Everything perfect but I think too much expense in plastic to pack the products. I found it very exaggerated. Anyway I understand that it is to protect from possible breakage or problems in the state of the product. The rest is perfect.

Correct order, received on time. Very nice stones

The order arrived quickly, 48 hours. And well packaged. Only (I ordered 3 gua sha massagers) and two have small as mini breaks. I understand that being authentic stones and minerals you can pass, but I consider that the polishing should be better, since its use is in skin massage (and can damage the skin).

👌👌🙏

Good quality bracelet

In general it is fine but the cloth bags are always missing some. In the last order I have missed 6 and some more with failure.

Vibes de cortada always give me great service but I have a problem with the courier UPS in the Uk every single time - and this time they are charging me £80 import tax on an order of £230 - and haven’t delivered on time

Good

Delivery was fine, but I was just disappointed by the size of the so-called medium-sized geodes, which for me are very small, and by the price of the black tourmalines, which are of fine quality. Thank you

Very good

very good. the only reason i gave 4 stars is because after i ordered, it turned out they didnt have everything i ordered. their web page wasnt up to date. sebastion from the warehouse called me, he was very helpful & apologetic about the problem. we fixed the problem, i am very satisfied / happy with my experience / solution buying from vives cortada. el unico motivo que di 4 estrallas en vez de 5, es por que despues de pagar / hacer mi pedido, resulta no tenian todo que yo habia pedido. sebasation del almacen me llamo, me explico el problema y lo solucianomos sin problemas. el sebastion era muy amable y muy professional. estoy contento con la calidad y mi experiencia comprando de vives cortada.

Good quality and speed.

I received my order late

They need to better express the theme of the earrings. In the end I have two pairs. You should put pair of earrings and not "button earring" as it appears.

the products are in conformity with the order, speed of sending, the only disadvantage, it is that there is no identification, reference or name on each article .... only point to be improved thank you

Everything perfect

Quality. And a good online deal.

All correct

Good

Good

The only problem is when we make the payment, because we do not pay VAT and we always have to ask for a new invoice to be made.

Everything is perfect, although I still have one of the crystals pending, which was out of stock and the website said there was availability.

Efficiency and speed

Atenciosos e rápidos no envio

not delivered :( still waiting for a delivery and an answer by email to my mail

r a s

I love it and especially the service that arrived earlier than expected, just to say that I love it.

I am happy with what I have purchased Thank you

All good, the problem is that it's so drapey and I don't know how to treat this fabric and especially the drape.

Hello I received my order and it misses 3 bracelets 2 agate foam in 4.-Mm

Excelente atendimento e acompanhamento, aceitam os pedidos do cliente e as sugestões

I am happy with the service, they have always responded to me when a piece has arrived broken but I would not have any inconvenience in every order, I do not give 5 stars for this and because when I buy palo Santo never comes the grams that says 80g I get 60g or 70g, it is not a minimum difference.

very well packed,fast delivery,in December 2022 and January 2023 I made 4 purchases,very happy I will continue to buy,not 5 star because there is nothing to certify that it is shungite.Best regards Ornella

I expected the jasper piece to be a bit better. I will use it anyway.