The reviews highlight fast delivery and careful, secure packaging as a constant strength, with products arriving quickly and well protected. Customers repeatedly mention a wide selection of minerals, bracelets, and stones at good prices, noting the variety, quality, and attractive packaging like small gift bags. The service stands out for responsiveness and helpfulness, including friendly, solution-oriented staff and after-sales support, contributing to a reliable shopping experience. Overall, shoppers praise the seriousness, professionalism, and consistent satisfaction with both in-store and online purchases.
Once ordered, the whole process is always fast and no problem. I like that you tell me who is responsible for the package. It is easy to direct who to contact in case there is a problem. Overall I am happy with you.
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Germán F.
Rating: 4 out of 5
following a purchase from 02/12/2020
The note is mainly for the management. The product, not being able to choose it in person, you have to trust the one who chooses it for you, which can lead to deception by the non-correspondence of the image of the mineral with the real sample.but the management is excellent".
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Aida R.
Rating: 3 out of 5
following a purchase from 16/12/2020
The physical store is a marvel. However, the online store leaves a little to be desired in terms of time. There are other online mineral shops that are much faster and more efficient.
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Salva P.
Rating: 3 out of 5
following a purchase from 16/12/2020
I would repeat
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Sofia C.
Rating: 4 out of 5
following a purchase from 14/12/2020
The order arrived on time, very well wrapped. The stones are beautiful, I still do not know if they work because it has not been time. I recommend it.
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Mário D.
Rating: 4 out of 5
following a purchase from 10/12/2020
in general terms the products are in good condition. the service is excellent.
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Leandro C.
Rating: 3 out of 5
following a purchase from 10/12/2020
Good buy, but it took too long
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Encarna S.
Rating: 4 out of 5
following a purchase from 09/12/2020
I don't give it five for two reasons they didn't send me any mail to know the status of the order and that it took a long time..also in their favor I know that they were devordados by the theme of black fridey..I suppose that the next order will go better..thanks.
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Elsa D.
Rating: 4 out of 5
following a purchase from 09/12/2020
The order was fine. But I bought some jewellery as a gift and they couldn't give it to me. Just a plastic bag.
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Eva L.
Rating: 3 out of 5
following a purchase from 04/12/2020
I expected more quality.
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Narcis P.
Rating: 3 out of 5
following a purchase from 30/11/2020
The stones are tiny and the others are not very regular...
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Laura P.
Rating: 4 out of 5
following a purchase from 28/11/2020
All pretty good.
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Marta B.
Rating: 4 out of 5
following a purchase from 23/11/2020
Satisfactory shopping experience
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Rebeca S.
Rating: 3 out of 5
following a purchase from 18/11/2020
I received it in 24 hours, the time requested was not respected (and that was specified on the label) but I do not know if this problem was the courier or the store. The product received this time was not of the desired quality, I do not know if I will repeat, regarding the products we regret that they are not to your liking. As it is outside the period established as an exceptional case we can process a refund of the product. "Regarding the products we regret that they are not to your liking. Since it is outside the period established as an exceptional case we can process a refund of the product".
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Response from Vives de la Cortada
Good Rebeca, I see that what you say about the shipping is correct on our part, you have arrived in 24 hours. If the carrier respects it or not, it is no longer within our control.
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Raquel G.
Rating: 4 out of 5
following a purchase from 20/11/2020
all ok
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Elisabet A.
Rating: 3 out of 5
following a purchase from 11/11/2020
The pendant was not at all what I expected.
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Montserrat C.
Rating: 4 out of 5
following a purchase from 06/11/2020
I think that the minimum order of 300€ is a bit excessive, it is quite difficult to reach this minimum for a small business.
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Jose S.
Rating: 4 out of 5
following a purchase from 05/11/2020
The product responds to the advertising offered.
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Ceferino P.
Rating: 4 out of 5
following a purchase from 05/11/2020
Order received fast and well.
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Mónica G.
Rating: 4 out of 5
following a purchase from 30/10/2020
Fast and very happy
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Inmaculada G.
Rating: 4 out of 5
following a purchase from 13/10/2020
Very fast, and well packaged
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Marina G.
Rating: 4 out of 5
following a purchase from 13/10/2020
I was confused with the small adularia cabochons, since there are many in the photo and then only one was sent. But it was my mistake. All the minerals I ordered have arrived in perfect condition and are beautiful!
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Mari Luz D.
Rating: 4 out of 5
following a purchase from 05/10/2020
Everything has been processed very quickly and I am very satisfied. The only thing is that the stones have not arrived with a certificate of authenticity and I have not yet tested if they are electrically conductive. Otherwise, if they are really authentic, I am very satisfied and will certainly buy again.
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Iván F.
Rating: 3 out of 5
following a purchase from 01/10/2020
Lack of presentation of the product, indicating that it was for a gift.
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Response from Vives de la Cortada
Sorry Ivan, but we don't have a gift wrapping option (at the moment). We'll write it down for the future. Sorry for the inconvenience.
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Enrique H.
Rating: 3 out of 5
following a purchase from 30/09/2020
I was disappointed with how the pieces came, all together in bulk in one bag. I didn't like the lack of labeling, none of them had their name on them.
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Roser F.
Rating: 4 out of 5
following a purchase from 08/09/2020
The pendulums are bigger than I expected. A photo with the pendulum in hand would be helpful in choosing the perfect pendulum. For the rest, everything is perfect.
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Abel M.
Rating: 3 out of 5
following a purchase from 17/07/2020
I placed a large order for many pieces and some were not of the quality I expected.
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Response from Vives de la Cortada
Good Abel, we are sorry that your experience has not been satisfactory, from here we want to remind you that if any product is not what you expected, you can return the items within 48 hours of receiving the order. If you have any doubts, you can check the conditions in the section ".
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Alicia S.
Rating: 4 out of 5
following a purchase from 20/08/2020
Fast delivery, good prices and nice product
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Eva M.
Rating: 4 out of 5
following a purchase from 12/08/2020
As always a great service
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Miriam P.
Rating: 4 out of 5
following a purchase from 05/08/2020
All good, all right.
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Tamara Á.
Rating: 4 out of 5
following a purchase from 29/07/2020
Fair price, quality, quantity and price, I do not put 5 stars because the bag where it came was a little broken, but I insist that the product is phenomenal.
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Gloria B.
Rating: 4 out of 5
following a purchase from 09/07/2020
The service is good, the items are well priced and the quality corresponds to what they offer.
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Ester C.
Rating: 3 out of 5
following a purchase from 20/07/2020
It is very nice but I expected it in a box and not in a cloth bag, the pendant comes in a transparent plastic indicating that it is made in Indonesia but the website indicates that it is made in Sweden. I hope it is silver and quartz and not an imitation.
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Response from Vives de la Cortada
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Rosana F.
Rating: 4 out of 5
following a purchase from 16/07/2020
I will probably buy more. I was really looking forward to this stone in the form of a rough pendant, as I could only find it polished or without the hanging clasp.
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Margarida M.
Rating: 4 out of 5
following a purchase from 10/07/2020
I would have liked the photos to be more realistic.
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Maria S.
Rating: 3 out of 5
following a purchase from 09/07/2020
I do not know the shungi material, but the product received is not as shown on your sales page, it is similar. The product received is more rigid, its angled edges are not polished.
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Susana G.
Rating: 4 out of 5
following a purchase from 01/07/2020
smoothly
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Ana Maria P.
Rating: 4 out of 5
following a purchase from 13/07/2020
I could not make the entire order because the white sage with lavender after putting it in the shopping cart was exhausted and I had k kitarla. And I was very interested.
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Nekane S.
Rating: 4 out of 5
following a purchase from 27/06/2020
Navigation was very easy
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Francisco G.
Rating: 4 out of 5
following a purchase from 10/07/2020
Everything OK. Very good service.
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