Customer reviews of Vives de la Cortada

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 4 223 published reviews

Summary of reviews

The reviews highlight fast delivery and careful, secure packaging as a constant strength, with products arriving quickly and well protected. Customers repeatedly mention a wide selection of minerals, bracelets, and stones at good prices, noting the variety, quality, and attractive packaging like small gift bags. The service stands out for responsiveness and helpfulness, including friendly, solution-oriented staff and after-sales support, contributing to a reliable shopping experience. Overall, shoppers praise the seriousness, professionalism, and consistent satisfaction with both in-store and online purchases.

3 star reviews

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S
Silvia C.
Rating: 3 out of 5
following a purchase from 19/09/2023
In the photos the feeling is that the stones have another color. It is true that it warns, but in my case, the tonality and transparency is very different. There are even many cracks in 2 of the pieces. Next time I will buy them in person, at a fair or in a store. It arrived very well protected, and the transport agency contacted me to adjust the delivery schedule.
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Manuela J.
Rating: 3 out of 5
following a purchase from 31/08/2023
👌👌🙏
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Craig R.
Rating: 3 out of 5
following a purchase from 05/08/2023
Vibes de cortada always give me great service but I have a problem with the courier UPS in the Uk every single time - and this time they are charging me £80 import tax on an order of £230 - and haven’t delivered on time
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Odette L.
Rating: 3 out of 5
following a purchase from 11/07/2023
Very good
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Marilo P.
Rating: 3 out of 5
following a purchase from 31/05/2023
I received my order late
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Tamara F.
Rating: 3 out of 5
following a purchase from 17/05/2023
Everything perfect
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Marilo P.
Rating: 3 out of 5
following a purchase from 31/03/2023
Good
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José H.
Rating: 3 out of 5
following a purchase from 22/03/2023
The only problem is when we make the payment, because we do not pay VAT and we always have to ask for a new invoice to be made.
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Christophe G.
Rating: 3 out of 5
following a purchase from 02/02/2023
not delivered :( still waiting for a delivery and an answer by email to my mail
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Dupin L.
Rating: 3 out of 5
following a purchase from 08/01/2023
Hello I received my order and it misses 3 bracelets 2 agate foam in 4.-Mm
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David V.
Rating: 3 out of 5
following a purchase from 17/12/2022
The tiger eye bracelet perfect and good quality, or garnet bracelet 90 percent of the beads were pitted and some scratched.
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Response from Vives de la Cortada
Bonjour David, nous sommes désolés que le produit n'ait pas été à votre goût, veuillez noter que l'article précise que le produit à livrer est similaire à celui de la photo. Si vous le souhaitez, vous pouvez nous envoyer un message en joignant des photos du produit au 604 25 73 58.
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Tamara A.
Rating: 3 out of 5
following a purchase from 07/12/2022
The large Yoni egg is the size of other medium Yoni eggs, and the medium is slightly larger than other small Yoni eggs.
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Salvador M.
Rating: 3 out of 5
following a purchase from 25/11/2022
It almost reached the kilo weight, although I bought 1 kg (only a few grams were missing).
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Carme R.
Rating: 3 out of 5
following a purchase from 24/11/2022
The quality of the stones I must assume that it is good I was surprised that the tourmaline 1/2 kilo came only in 4 large pieces, the truth did not expect so, and the quartz tips were quite old with a lot of dust accumulated.for the rest myu fast in shipping, very good information in tracking the package, and very well protected.gracias
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Lorea M.
Rating: 3 out of 5
following a purchase from 09/11/2022
Good customer service, but the material is average ... Two pendulums fell apart as soon as they were taken out of the bag ....
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Carol G.
Rating: 3 out of 5
following a purchase from 16/10/2022
The bracelet is nice but the rubber cord was already frayed.
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Irene M.
Rating: 3 out of 5
following a purchase from 11/10/2022
The products are what they say but I would like them to specify more details, such as the size of the rings or if they are adjustable.
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Xavier V.
Rating: 3 out of 5
following a purchase from 09/10/2022
The order arrived on the indicated day, although the carnelian with a small notch.
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Carme G.
Rating: 3 out of 5
following a purchase from 26/09/2022
Excelent
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Rosa María F.
Rating: 3 out of 5
following a purchase from 19/09/2022
Everything perfect
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Demelsa C.
Rating: 3 out of 5
following a purchase from 06/09/2022
The website is a shame, there are products that appear that there is and then there is not or the other way around. An online purchase and horrible! Late shipment, a damaged product, products that do not correspond, collection of the package for the return without confirming the address well, waiting another week to pick up the shipment and waiting for the products to arrive well. If I have to buy again I will have to go to the warehouse, the guys are lovely but it is a disaster in terms of logistics and that a shipment takes so long to be sent, picked up and with the problems it has generated.... Loss of sales and time
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Juana C.
Rating: 3 out of 5
following a purchase from 16/08/2022
Good
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Montse D.
Rating: 3 out of 5
following a purchase from 26/05/2022
Hola M'agrada molt el gènere que teniu i també la facilitat i eficiència en les comandes. The two missing stars are for when you also use CATALAN ON THE WEB.
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Leticia O.
Rating: 3 out of 5
following a purchase from 24/05/2022
Everything was great and the delivery was super fast. The only thing I still think is that you include too much plastic in your packaging. You should consider more sustainable options.
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Gabriel L.
Rating: 3 out of 5
following a purchase from 29/04/2022
In general good things, but in all orders some items are of very very poor quality.
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Catalina S.
Rating: 3 out of 5
following a purchase from 21/03/2022
Fast delivery. I would place the pieces in another packaging, for example in cotton cloth so that the stones are not in contact with the plastic or with each other.
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Esperanza G.
Rating: 3 out of 5
following a purchase from 07/03/2022
The website is a bit difficult. You have to put the name twice and paying is a bit slow. The service is very good and fast. 7
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Olga Z.
Rating: 3 out of 5
following a purchase from 07/02/2022
The transport and tracking very well. I liked the selenites very much, but the packaging seemed to me exaggeratedly excessive, so I do not put 5 stars ... It seems to me that the crystals would be equally protected with much less bubble wrap and thus contribute to not generate so much garbage.
Thank you very much
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Manuel L.
Rating: 3 out of 5
following a purchase from 25/01/2022
The shunguita pendant had sharp edges, although there is an oval one that could be at least a little chamfered.
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Nancy B.
Rating: 3 out of 5
following a purchase from 20/01/2022
The package is much smaller than the picture, a lot of wrapping and a super small product. They should not put so much zoom in the images
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Florita M.
Rating: 3 out of 5
following a purchase from 03/12/2021
Just average. The pieces are nice and the delivery was fast. But they sent me a white quartz druse pendant instead of the amethyst one I ordered. And the bracelets all fit me huge, now I'll have to spend the money to have them all shrunk at a jewelry store.
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Veronica B.
Rating: 3 out of 5
following a purchase from 24/11/2021
My experience has been good the times I have purchased, although I would like to point out some aspects of the products I have bought.
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Esther M.
Rating: 3 out of 5
following a purchase from 13/08/2021
Fair. There are pieces identical to the photos, some not and one piece arrived broken.
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Marta María P.
Rating: 3 out of 5
following a purchase from 02/08/2021
Always come stained, torn or poorly finished garments.
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Response from Vives de la Cortada
You always replace my defective bags, so I have no problem with you.
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Xavier G.
Rating: 3 out of 5
following a purchase from 27/07/2021
As I said, the residual parts of the store are placed online, I received a piece of dwarf size.
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Response from Vives de la Cortada
Hello, good morning,
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María Luisa B.
Rating: 3 out of 5
following a purchase from 14/07/2021
I ordered some bundles of sage and they are smaller in size.
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Amelia M.
Rating: 3 out of 5
following a purchase from 13/07/2021
The web on the mobile is complicated to see the items the photos when you give to increase are not enlarged. The shipping and friendliness is 10!"
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Marta H.
Rating: 3 out of 5
following a purchase from 25/05/2021
I was a bit disappointed because I got a very small stone, 1cm or so and the silver of the setting was quite dirty :( but well, my first tourmaline.
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Response from Vives de la Cortada
Good Marta, we are sorry that your experience has not been satisfactory, from here we want to remind you that, if any product is not what you expected, you can return the items within 48 hours of receiving the order. If you have any doubts, you can check the conditions in the section &quot.
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Carolina B.
Rating: 3 out of 5
following a purchase from 20/04/2021
It has interesting products at a good price
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Angie L.
Rating: 3 out of 5
following a purchase from 23/03/2021
My rating is based on the fact that you never pick up the phone.... There is no way to communicate with you!!!!!
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Response from Vives de la Cortada
Good morning Angie, we're sorry to hear about your bad experience. We recommend that you always call during business hours. Thank you and sorry for the inconvenience.