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S
Rating: 5 out of 5
OK
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Customer reviews of Vives de la Cortada
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 024 published reviews
Summary of reviews
The online store excels in delivering high-quality products that consistently match customer expectations. Many customers noted the beautiful presentation and meticulous packaging, which adds a personal touch and ensures items arrive in perfect condition. The speed of delivery is another standout feature, with numerous reviews highlighting swift shipping times, often within 24 hours, that enhance the overall shopping experience. Additionally, customer service receives high praise for being friendly, professional, and efficient, often resolving issues quickly and effectively.
All reviews
A
Rating: 5 out of 5
I received my order today which makes a fast turnaround with delivery to Germany. All crystals are exactly what I ordered. Will order again. Thank you.
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L
Rating: 5 out of 5
Very happy thank you
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T
Rating: 4 out of 5
The order took 13 days to be delivered and 9 references are missing or incomplete despite the invoice already paid! I hope the commercial return will be up to par.
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S
Rating: 1 out of 5
Broken pyramid, black silver pendants, shungite powdered and the quartz candle was missing.
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R
Rating: 1 out of 5
Very bad service, I had ordered some prisms and after telling them that if they sold them, they sent me others of very poor quality and damaged. The service and coordination are very bad. They had already told me and it has happened to me again.
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Z
Rating: 5 out of 5
As always, quality and efficiency
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N
Rating: 1 out of 5
The order came incomplete, an item was missing, I wrote to the email provided, and I have not received a response. I consider both the item and the money lost.
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R
Rating: 5 out of 5
Very happy, thank you.
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M
Rating: 5 out of 5
Quality of the purchased items and very well packaged. Everything perfect.
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L
Rating: 5 out of 5
Always impeccable products and of the highest quality. Very well packaged. The only downside is that they work with NACEX, and this is a very unprofessional company
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R
Rating: 5 out of 5
Everything perfect.
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L
Rating: 5 out of 5
Very beautiful stones, quick preparation and delivery. Top!
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I
Rating: 4 out of 5
When I bought the products, they were all in stock and I paid. A few days later, they told me that some were out of stock. I would like them to update the page with the real stock. The ones that arrived were very good and perfectly wrapped.
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G
Rating: 4 out of 5
The purchase was very good, only that a pendulum was missing a small part, now I will send a photo. Everything else is fine.
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M
Rating: 2 out of 5
They look better in the photos. I was a little disappointed with one of the pendants I picked as it didn't look like a mineral. The delivery was very good.
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M
Rating: 4 out of 5
Good morning, in general I am happy, but it arrived very late, I have already written an email. I did not receive a product: Raw Black Tourmaline - Units: Pack 1Kg 21. Thank you!
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M
Rating: 5 out of 5
Great, I give it 5 stars.
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S
Rating: 5 out of 5
Everything perfect
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O
Rating: 5 out of 5
Great quality and beauty in their products. An extra, I love the information they provide about the minerals. A real discovery.
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A
Rating: 3 out of 5
I missed a mini nitrino tree that I ordered two of and they brought me one, then I ordered two circular plates of yin yang serenite that were in stock and after placing the order days later they told me they were out of stock but well that's not charged but the tree that I'm missing is.
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S
Rating: 5 out of 5
As always everything perfect
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L
Rating: 5 out of 5
Many varieties and good prices. Very attentive staff.
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A
Rating: 3 out of 5
Some of the labradorite stones came in a nice square shape and the other hand seems like labradorite, very thin and colorless. I think it would be better to have just one stone but nicer, it gives me the feeling that they lack shine.
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I
Rating: 1 out of 5
I have received an item that I did not order (at a much lower price) instead of another one that I paid for, because it seems that there were no stocks and they have not refunded me for that product, nor how I can return the one I do not want.
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F
Rating: 5 out of 5
The order arrived quickly and everything was correct.
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Y
Rating: 5 out of 5
The service is excellent. From the very first moment, it tells you who is taking care of your order and they send it very quickly. The quality of the pieces is very good
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M
Rating: 5 out of 5
I loved the pieces.
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C
Rating: 1 out of 5
The post-sale service is quite ineffective. I want to return the product and they are ignoring me.
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J
Rating: 5 out of 5
It has gone very well to continue like this, thank you, a hug
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D
Rating: 5 out of 5
Everything is perfect. Thank you.
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M
Rating: 1 out of 5
Dissatisfied, the Salvia is not of the expected quality and the Rhohonita massager is not made of this mineral, both pieces are purple. Nothing to do with the image of the order.
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G
Rating: 5 out of 5
I thank Vives de la Cortada for their intervention with Mondial Relais who decided to deliver the package to a relay point 52 minutes by car from the planned relay. As for my order, nothing to say. I will order again. The site is serious.
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T
Rating: 5 out of 5
Excellent, good prices and super friendly service
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M
Rating: 5 out of 5
Everything has always been very good that I have asked for. Highly recommended for me.
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M
Rating: 5 out of 5
The order arrived earlier than expected, wrapped with care, the little box is spectacular, the earrings are very cute and the ring too, the only thing I don't know what mineral it is. Thank you
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Y
Rating: 1 out of 5
The order has arrived incomplete and I have no notification of the refund for the undelivered products. I sent an email and they have not replied.
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A
Rating: 2 out of 5
catalog not up to date. We order but do not receive. Otherwise, where to find the invoice please Thank you
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L
Rating: 5 out of 5
The orders arrive very well packaged and the quality is perfect
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L
Rating: 5 out of 5
Everything is very nice, thank you.
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