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G
Rating: 4 out of 5
This shipment has arrived earlier than other times.
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Customer reviews of Vives de la Cortada
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 024 published reviews
Summary of reviews
The online store excels in delivering high-quality products that consistently match customer expectations. Many customers noted the beautiful presentation and meticulous packaging, which adds a personal touch and ensures items arrive in perfect condition. The speed of delivery is another standout feature, with numerous reviews highlighting swift shipping times, often within 24 hours, that enhance the overall shopping experience. Additionally, customer service receives high praise for being friendly, professional, and efficient, often resolving issues quickly and effectively.
All reviews
M
Rating: 2 out of 5
I ordered a green pendant and received a violet one. The other item came correctly. The order was delivered quickly.
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M
Rating: 5 out of 5
Very good I recommend Vives de la Cortada
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C
Rating: 5 out of 5
Fast, very good service and good material.
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C
Rating: 2 out of 5
The transport company you hired (InPost) is terrible. In my case, the locker point was not available, instead of calling me or calling you to see if it could be left at another locker point or address, they left with the order. I receive an email to choose another locker point. Two days later, the order is relabeled and at least two more days to deliver it back to me, according to InPost, it's rubbish. My question is, why pay shipping costs if the deadlines are not met? To make matters worse, you receive complaints from users, and despite that, you continue to work with this company. I don't think I will buy anything from your store again.
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C
Rating: 5 out of 5
All good
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Q
Rating: 5 out of 5
Everything is perfect as always
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S
Rating: 5 out of 5
The stones are more beautiful than in the photo. A very good quality-price ratio
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A
Rating: 5 out of 5
Very Good
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B
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
I love Vives de la Cortada; quality minerals at a good price. And the customer service is great.
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J
Rating: 5 out of 5
Fine
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R
Rating: 5 out of 5
Top
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V
Rating: 3 out of 5
The candles have no scent. A positive point is the very fast delivery and careful packaging.
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I
Rating: 5 out of 5
This is not the first time I buy, and this time I had a problem with the payment gateway and they solved it for me. Kind treatment and the silver pendants are very beautiful
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E
Rating: 5 out of 5
Speed in shipping and great quality in the product. Very satisfied!
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M
Rating: 5 out of 5
Good service ...quick dispatch of the order and they solve any problem in the best way..very pleased to buy from them
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S
Rating: 5 out of 5
The minerals are of quality and super cool. The service is a 20. One of the pieces was not the right size and they contacted me at the time of preparing the order and replaced it with a different size. This is the first time I buy from this online store and I am very happy with everything.
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E
Rating: 5 out of 5
Honestly top-notch
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P
Rating: 5 out of 5
Perfect
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S
Rating: 1 out of 5
Good product, fast delivery
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A
Rating: 5 out of 5
Your products are wonderful, as an opportunity for improvement, I only suggest reviewing communication with the customer when the purchase is online. There was a small delay with my delivery, and I was the one who had to call to find out what had happened. It is better to inform from your side that there will be a delay. In any case, the order arrived perfectly and when assigning a new date, they fulfilled very well.
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T
Rating: 5 out of 5
Everything great and perfect
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J
Rating: 5 out of 5
Customer after a few years, I really like the service, the products, and the kindness of the staff, I will continue buying in the coming years
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A
Rating: 5 out of 5
Delighted with my purchase. I recommend 100%
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H
Rating: 5 out of 5
Two missing products, but very responsive company. The 2 products have been reshipped. The stones are of good quality, the shipping is fast.
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E
Rating: 5 out of 5
Great variety, quality products, good prices, and fast shipping! Excellent!
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R
Rating: 5 out of 5
I have bought several times from this store, the service is always exquisite. The orders take little time to arrive and they constantly inform you of the process, from preparation to shipping. Highly recommended.
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I
Rating: 5 out of 5
Precious ring!! 😍
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R
Rating: 5 out of 5
Delighted
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P
Rating: 4 out of 5
I am satisfied. I received my sphere very quickly, well packaged. Thank you.
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C
Rating: 5 out of 5
everything is great
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A
Rating: 5 out of 5
Totally recommend this page, quality products and very good service.
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J
Rating: 5 out of 5
As announced.
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M
Rating: 5 out of 5
Very good
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E
Rating: 5 out of 5
Vives de la Cortada is a remarkable experience, with quality products. I am in the process of setting up to become a professional and I will take Vives de la Cortada as my supplier because of their seriousness. Package to Belgium in 3 days, wonderful.
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G
Rating: 1 out of 5
333 / 5.000 Hello Vives de la Cortada Team, I would like to inform you that the 4737 "Palo Santo Premium Bag" (3 x 1 kg) I received is by no means premium quality. Almost two-thirds of the contents have brown spots from decomposition, wormholes, are rotten, and have bark. I am very dissatisfied. This is the worst C-grade product. I will send Photos in a separate E-Mail. Gangolf Malsy, Kristallgalaxie
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M
Rating: 5 out of 5
Everything was perfect, both the shipping (very fast and well packaged) and the quality of their products. We will continue to buy!
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S
Rating: 5 out of 5
Super friendly staff and good quality products!
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D
Rating: 5 out of 5
An exceptional deal, I recommend it without a doubt.
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