★★★★★
based on 3690 reviews published
Latest neutral customer reviews
Hola M'agrada molt el gènere que teniu i també la facilitat i eficiència en les comandes. The two missing stars are for when you also use CATALAN ON THE WEB.
Everything was great and the delivery was super fast. The only thing I still think is that you include too much plastic in your packaging. You should consider more sustainable options.
In general good things, but in all orders some items are of very very poor quality.
Fast delivery. I would place the pieces in another packaging, for example in cotton cloth so that the stones are not in contact with the plastic or with each other.
They send me an order with the equivalence surcharge incorrectly applied. And the next order is RE. I claimed it and they do not attend me.
The website is a bit difficult. You have to put the name twice and paying is a bit slow. The service is very good and fast. 7
The transport and tracking very well. I liked the selenites very much, but the packaging seemed to me exaggeratedly excessive, so I do not put 5 stars ... It seems to me that the crystals would be equally protected with much less bubble wrap and thus contribute to not generate so much garbage. Thank you very much
The shunguita pendant had sharp edges, although there is an oval one that could be at least a little chamfered.
The package is much smaller than the picture, a lot of wrapping and a super small product. They should not put so much zoom in the images
Just average. The pieces are nice and the delivery was fast. But they sent me a white quartz druse pendant instead of the amethyst one I ordered. And the bracelets all fit me huge, now I'll have to spend the money to have them all shrunk at a jewelry store.
My experience has been good the times I have purchased, although I would like to point out some aspects of the products I have bought.
The quartz sphere does not measure 2cm, it measures 1.6cm.
Fair. There are pieces identical to the photos, some not and one piece arrived broken.
Always come stained, torn or poorly finished garments.
As I said, the residual parts of the store are placed online, I received a piece of dwarf size.
I ordered some bundles of sage and they are smaller in size.
The web on the mobile is complicated to see the items the photos when you give to increase are not enlarged. The shipping and friendliness is 10!"
I was a bit disappointed because I got a very small stone, 1cm or so and the silver of the setting was quite dirty 🙁 but well, my first tourmaline.
They lower the price of sage, but the quality too.
It has interesting products at a good price
My rating is based on the fact that you never pick up the phone.... There is no way to communicate with you!!!!!
The bracelet is excessively small, it didn't look like that on the web image.
Some of the products sent are of very high quality.
Não sao peças bonitas nem nas melhores condiçoes
I have placed several orders and although with the first ones I was very happy because the presentation of the product was excellent, with the last one I have been very disappointed. In the first shipments the bracelets came wrapped in plastic with a company card and a very original cloth bag but in the third order came all in a plastic bag without more. I think they should take more care of the detail as it is not so expensive and gives very good publicity for the company. They have always arrived quickly that's true.
Good! Perfect delivery, but the incense burner is too small .... a little disappointed ...
The physical store is a marvel. However, the online store leaves a little to be desired in terms of time. There are other online mineral shops that are much faster and more efficient.
I would repeat
Good buy, but it took too long
I expected more quality.
The stones are tiny and the others are not very regular...
I received it in 24 hours, the time requested was not respected (and that was specified on the label) but I do not know if this problem was the courier or the store. The product received this time was not of the desired quality, I do not know if I will repeat, regarding the products we regret that they are not to your liking. As it is outside the period established as an exceptional case we can process a refund of the product. "Regarding the products we regret that they are not to your liking. Since it is outside the period established as an exceptional case we can process a refund of the product".
The pendant was not at all what I expected.
Lack of presentation of the product, indicating that it was for a gift.
I was disappointed with how the pieces came, all together in bulk in one bag. I didn't like the lack of labeling, none of them had their name on them.
I placed a large order for many pieces and some were not of the quality I expected.
I had broken products and the supplier does not take any news to know if I am happy".
I had broken products and the supplier does not take any news to know if I am happy".
It is my first experience with them and I have to say that I am a little disappointed, I ordered a 6mm moonstone bracelet and it arrived to me smaller than 5mm. A pity...for the most part regarding the very fast delivery service (I would have preferred to wait longer and the content of my shipment would have made me more excited)".
It is very nice but I expected it in a box and not in a cloth bag, the pendant comes in a transparent plastic indicating that it is made in Indonesia but the website indicates that it is made in Sweden. I hope it is silver and quartz and not an imitation.