Customers repeatedly highlight fast service and reliability, noting rapid shipping, next-day delivery, and orders arriving in perfect condition, well packaged to protect delicate items. They praise product variety and specific items, with many mentioning satisfying quality, attractive prices, and items like stones, palo santo, and pendants meeting or exceeding expectations. Customer service is described as attentive and helpful, with many experiences noting friendly, professional staff and smooth communication throughout the purchase and delivery process. Overall, the store is portrayed as dependable, with consistent packaging care and positive experiences across multiple product categories.
All reviews
M
Mayte G.
Rating: 4 out of 5
following a purchase from 10/08/2021
The order and delivery was fabulous. The material was excellent. Just to say that of one of the stones I ordered I didn't like the one they sent me as it looked nothing like the one in the photo. I understand that the stones can not be all the same but they did not look like anything. The rest was totally acceptable and correct. Thank you.
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Marta María P.
Rating: 5 out of 5
following a purchase from 03/08/2021
Always on time.
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João C.
Rating: 5 out of 5
following a purchase from 02/09/2021
Fast delivery
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Natalia C.
Rating: 5 out of 5
following a purchase from 27/07/2021
All correct :-)
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Beatriz L.
Rating: 5 out of 5
following a purchase from 05/08/2021
At all times information about where my order was.arrived on time.perfectly packaged.items with the characteristics equal to the website.
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Miryam F.
Rating: 5 out of 5
following a purchase from 06/08/2021
The value for money is excellent, the order arrived quickly and safely. I will buy again, no doubt. I recommend it 100%.
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Rosa P.
Rating: 4 out of 5
following a purchase from 21/07/2021
I bought 2 bracelets of the same size, but one was bigger than the other. Otherwise, everything was fine.
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Juan Antonio C.
Rating: 5 out of 5
following a purchase from 04/08/2021
Fast and efficient purchase, good product
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Alfred G.
Rating: 5 out of 5
following a purchase from 10/09/2021
Everything Perfect.
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Daniel B.
Rating: 5 out of 5
following a purchase from 08/09/2021
All good thank you very much
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ESTER G.
Rating: 1 out of 5
following a purchase from 09/09/2021
The pendulum and the roller are of very poor quality.
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Response from Vives de la Cortada
Good Ester, we are sorry that your experience has not been satisfactory, from here we want to remind you that if any product is not what you expected, you can return the items within 48 hours of receiving the order. If you have any doubts, you can check the conditions in the "Shipping and returns" section of our website. If you wish you can call us at 93 304 18 86 and we will help you to process a return. Sorry for the inconvenience.
Y
Yolanda R.
Rating: 5 out of 5
following a purchase from 03/09/2021
I love buying minerals here, they are authentic, very good quality, if you have any questions they help you, highly recommended!"
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SILVIA D.
Rating: 5 out of 5
following a purchase from 12/08/2021
Everything perfect
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Marta María P.
Rating: 5 out of 5
following a purchase from 02/09/2021
All in order. Expeditious. Fast.
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Rivail C.
Rating: 5 out of 5
following a purchase from 02/09/2021
Very fast delivery and perfect products !!!
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Xavier G.
Rating: 5 out of 5
following a purchase from 26/08/2021
All correct
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Eva P.
Rating: 5 out of 5
following a purchase from 30/08/2021
Very happy with the items, they have a lot of quality and the shipping is super fast. All the staff is always very friendly and there is very good communication when something is not right.
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Mário D.
Rating: 4 out of 5
following a purchase from 17/08/2021
good price / quality ratio
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Gema B.
Rating: 5 out of 5
following a purchase from 24/08/2021
Only comment that the sage did not come with the blue thread as advertised on the web, and the palo santo is a little wet ... it is difficult to burn.
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Sergio R.
Rating: 5 out of 5
following a purchase from 26/08/2021
Fast delivery, perfect everything
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asuncion C.
Rating: 5 out of 5
following a purchase from 25/08/2021
The shipment was very fast and the quartz came in perfect condition, delighted with this purchase.
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Patricia P.
Rating: 5 out of 5
following a purchase from 27/08/2021
Fast delivery and high quality products. Thank you
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Lola M.
Rating: 4 out of 5
following a purchase from 18/08/2021
You are all very kind
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Anna H.
Rating: 5 out of 5
following a purchase from 24/08/2021
It arrived quickly, well packaged and everything great.
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Monica C.
Rating: 5 out of 5
following a purchase from 18/08/2021
The sphere arrived in perfect condition and excellent quality!!!
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AMAIA B.
Rating: 4 out of 5
following a purchase from 14/08/2021
Delivery, the site, professionalism. Everything correct.
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Maria inmaculada S.
Rating: 5 out of 5
following a purchase from 19/08/2021
Good
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Rebeca P.
Rating: 5 out of 5
following a purchase from 17/08/2021
As always everything perfect and fast! Great!
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Cristina F.
Rating: 5 out of 5
following a purchase from 18/08/2021
As always very happy with the speed of preparation and delivery!
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Esther M.
Rating: 3 out of 5
following a purchase from 13/08/2021
Fair. There are pieces identical to the photos, some not and one piece arrived broken.
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Karen B.
Rating: 5 out of 5
following a purchase from 17/08/2021
Fast and perfect service! My reference shop when I want to buy minerals!
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Macarena R.
Rating: 5 out of 5
following a purchase from 11/08/2021
What to say, as formal as always and taking the utmost care of each shipment. Thank you
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Maria Concepcion R.
Rating: 5 out of 5
following a purchase from 11/08/2021
Very fast shipping. Very well packaged, I have only missed that a bracelet that I ordered had come in its plastic since they are things to give away. Totally recommended the web. Best regards"
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Sergio R.
Rating: 5 out of 5
following a purchase from 10/08/2021
Delighted with the entire order
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concepcion G.
Rating: 5 out of 5
following a purchase from 05/08/2021
Quality product and very fast shipping
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Maria del Carmen G.
Rating: 4 out of 5
following a purchase from 04/08/2021
Very fast and efficient service.
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Marta María P.
Rating: 3 out of 5
following a purchase from 02/08/2021
Always come stained, torn or poorly finished garments.
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Response from Vives de la Cortada
You always replace my defective bags, so I have no problem with you.
M
Marta María P.
Rating: 5 out of 5
following a purchase from 02/08/2021
Very diligent. Thank you!
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MARÍA JOSÉ G.
Rating: 5 out of 5
following a purchase from 17/07/2021
The shipping was good, the after-sales service was good and the products received were great. Fast service
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Xavier G.
Rating: 3 out of 5
following a purchase from 27/07/2021
As I said, the residual parts of the store are placed online, I received a piece of dwarf size.
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Response from Vives de la Cortada
Hello, good morning,
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