/10
★★★★★
based on 2662 published reviews
★★★★★
based on 2662 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Hello, I want to exchange 1 piece for another and if it is not possible to proceed to the return of the product. How long does it take to return the product? Thank you
John R.
purchased on 22/06/2024
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Answer from
Vives de la Cortada
Good afternoon, we are sorry to hear that the product was not to your liking. We remind you that you have 48 hours to make changes or returns from the delivery of the order if it has not met your expectations. We apologize for the inconvenience.
3/5
★★★☆☆
Quite happy with my order although I expected the opals to be more colorful and one of the bronze pendants had a crushed clasp. Otherwise everything was fine.
Laura R.
purchased on 09/02/2024
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Answer from
Vives de la Cortada
Good morning, thank you for your comment, we regret that the pendant had a defect if you want we can change it right now, regarding opals the vast majority of minerals vary in color, motif and opacity naturally, that is why in the item description specifies that the product to be delivered is similar to that of the photograph. From here we want to remind you that if you want you can return the articles within 48h from the reception of the order. To process the exchange/return you can send us an email to [email protected], thank you very much and sorry for the inconvenience.
3/5
★★★☆☆
Óptimo ... obrigada
Ana Lucia G.
purchased on 28/11/2023
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2/5
★★☆☆☆
Hello Lack of reactivity UPS delivery for more than 30 euros with a promise of delivery within 48 hours (order placed on Monday before noon, delivery expected on Wednesday) and on Wednesday the order is still being prepared for a missing item even though it was available when the order was placed.
Gregoire C.
purchased on 02/10/2023
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3/5
★★★☆☆
In the photos the feeling is that the stones have another color. It is true that it warns, but in my case, the tonality and transparency is very different. There are even many cracks in 2 of the pieces. Next time I will buy them in person, at a fair or in a store. It arrived very well protected, and the transport agency contacted me to adjust the delivery schedule.
Silvia C.
purchased on 19/09/2023
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2/5
★★☆☆☆
I ordered sea water, and I got a white color, I know that sometimes the stones have different shades, but the blue tone is not visible anywhere.
Mónica C.
purchased on 19/09/2023
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3/5
★★★☆☆
👌👌🙏
Manuela J.
purchased on 31/08/2023
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3/5
★★★☆☆
Vibes de cortada always give me great service but I have a problem with the courier UPS in the Uk every single time - and this time they are charging me £80 import tax on an order of £230 - and haven’t delivered on time
Craig R.
purchased on 05/08/2023
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3/5
★★★☆☆
Very good
Odette L.
purchased on 11/07/2023
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2/5
★★☆☆☆
I wrote asking for an explanation about the article that does not faithfully respond to the photo that is advertised. I am still waiting for a reply.
Roberto B.
purchased on 07/07/2023
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2/5
★★☆☆☆
Product does not resemble real stone. Poor quality.
Alona S.
purchased on 30/06/2023
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3/5
★★★☆☆
I received my order late
Marilo P.
purchased on 31/05/2023
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3/5
★★★☆☆
Everything perfect
Tamara F.
purchased on 17/05/2023
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3/5
★★★☆☆
Good
Marilo P.
purchased on 31/03/2023
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3/5
★★★☆☆
The only problem is when we make the payment, because we do not pay VAT and we always have to ask for a new invoice to be made.
José H.
purchased on 22/03/2023
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3/5
★★★☆☆
Not delivered 🙁 still waiting for a delivery and an answer by email to my mail
Christophe G.
purchased on 02/02/2023
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3/5
★★★☆☆
Hello I received my order and it misses 3 bracelets 2 agate foam in 4.-Mm
Dupin L.
purchased on 08/01/2023
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3/5
★★★☆☆
The tiger eye bracelet perfect and good quality, or garnet bracelet 90 percent of the beads were pitted and some scratched.
David V.
purchased on 17/12/2022
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Answer from
Vives de la Cortada
Bonjour David, nous sommes désolés que le produit n'ait pas été à votre goût, veuillez noter que l'article précise que le produit à livrer est similaire à celui de la photo. Si vous le souhaitez, vous pouvez nous envoyer un message en joignant des photos du produit au 604 25 73 58.
2/5
★★☆☆☆
I really liked the product. But menha disappointed much shipping, they say that in 24 hours you have it at home and it took me 5 days, causing me many problems. Recommended by the product, by the management of shipping 0.
Alfonso M.
purchased on 14/12/2022
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Answer from
Vives de la Cortada
Bonjour Alfonso, nous sommes désolés d'apprendre que votre expérience n'a pas été satisfaisante, nous tenons à préciser que le délai d'expédition d'une commande est indicatif, et peut varier.
3/5
★★★☆☆
The large Yoni egg is the size of other medium Yoni eggs, and the medium is slightly larger than other small Yoni eggs.
Tamara A.
purchased on 07/12/2022
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2/5
★★☆☆☆
I bought supposedly to arrive overnight, but it has taken 5 days and there have been products that have not been served.
Victor R.
purchased on 30/11/2022
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Answer from
Vives de la Cortada
Bon Victor, nous sommes désolés que votre expérience n'ait pas été satisfaisante, nous tenons à préciser qu'en période de fort volume de commandes comme le Black Friday ou les soldes, nos expéditions sont affectées, c'est pourquoi lorsqu'une commande est passée durant ces dates nous notifions que celles-ci arriveront en retard. En dehors de cette période, nos livraisons sont effectuées en 24 heures. Nous nous excusons pour ce désagrément.
3/5
★★★☆☆
It almost reached the kilo weight, although I bought 1 kg (only a few grams were missing).
Salvador M.
purchased on 25/11/2022
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3/5
★★★☆☆
The quality of the stones I must assume that it is good I was surprised that the tourmaline 1/2 kilo came only in 4 large pieces, the truth did not expect so, and the quartz tips were quite old with a lot of dust accumulated.for the rest myu fast in shipping, very good information in tracking the package, and very well protected.gracias
Carme R.
purchased on 24/11/2022
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3/5
★★★☆☆
Good customer service, but the material is average ... Two pendulums fell apart as soon as they were taken out of the bag ....
Lorea M.
purchased on 09/11/2022
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3/5
★★★☆☆
The bracelet is nice but the rubber cord was already frayed.
Carol G.
purchased on 16/10/2022
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3/5
★★★☆☆
The products are what they say but I would like them to specify more details, such as the size of the rings or if they are adjustable.
Irene M.
purchased on 11/10/2022
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3/5
★★★☆☆
The order arrived on the indicated day, although the carnelian with a small notch.
Xavier V.
purchased on 09/10/2022
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3/5
★★★☆☆
Excelent
Carme G.
purchased on 26/09/2022
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2/5
★★☆☆☆
Most of the order that I have received looks worse than in the photos, several broken quartz and a bracelet broke a few days later. They sent me the order incomplete and outside the agreed date.
Angélica S.
purchased on 11/09/2022
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Answer from
Vives de la Cortada
Bonjour Angelica, si vous êtes satisfaite de la solution que nous avons proposée pour l'incident avec votre commande. Nous aimerions que vous reconsidériez la note d'évaluation que vous nous avez donnée pour ce produit. Nous vous souhaitons bonne chance et espérons vous revoir bientôt ! 🙂
3/5
★★★☆☆
Everything perfect
Rosa María F.
purchased on 19/09/2022
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3/5
★★★☆☆
The website is a shame, there are products that appear that there is and then there is not or the other way around. An online purchase and horrible! Late shipment, a damaged product, products that do not correspond, collection of the package for the return without confirming the address well, waiting another week to pick up the shipment and waiting for the products to arrive well. If I have to buy again I will have to go to the warehouse, the guys are lovely but it is a disaster in terms of logistics and that a shipment takes so long to be sent, picked up and with the problems it has generated.... Loss of sales and time
Demelsa C.
purchased on 06/09/2022
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2/5
★★☆☆☆
Very fast delivery but two of the products I bought were of very poor quality. One broke in less than a day and the other, the next day.
Mercè B.
purchased on 01/09/2022
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3/5
★★★☆☆
Good
Juana C.
purchased on 16/08/2022
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3/5
★★★☆☆
Hola M'agrada molt el gènere que teniu i també la facilitat i eficiència en les comandes. The two missing stars are for when you also use CATALAN ON THE WEB.
Montse D.
purchased on 26/05/2022
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3/5
★★★☆☆
Everything was great and the delivery was super fast. The only thing I still think is that you include too much plastic in your packaging. You should consider more sustainable options.
Leticia O.
purchased on 24/05/2022
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3/5
★★★☆☆
In general good things, but in all orders some items are of very very poor quality.
Gabriel L.
purchased on 29/04/2022
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3/5
★★★☆☆
Fast delivery. I would place the pieces in another packaging, for example in cotton cloth so that the stones are not in contact with the plastic or with each other.
Catalina S.
purchased on 21/03/2022
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2/5
★★☆☆☆
They send me an order with the equivalence surcharge incorrectly applied. And the next order is RE. I claimed it and they do not attend me.
Marta C.
purchased on 10/03/2022
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3/5
★★★☆☆
The website is a bit difficult. You have to put the name twice and paying is a bit slow. The service is very good and fast. 7
Esperanza G.
purchased on 07/03/2022
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3/5
★★★☆☆
The transport and tracking very well. I liked the selenites very much, but the packaging seemed to me exaggeratedly excessive, so I do not put 5 stars ... It seems to me that the crystals would be equally protected with much less bubble wrap and thus contribute to not generate so much garbage.
Thank you very much
Olga Z.
purchased on 07/02/2022
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3/5
★★★☆☆
The shunguita pendant had sharp edges, although there is an oval one that could be at least a little chamfered.
Manuel L.
purchased on 25/01/2022
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3/5
★★★☆☆
The package is much smaller than the picture, a lot of wrapping and a super small product. They should not put so much zoom in the images
Nancy B.
purchased on 20/01/2022
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3/5
★★★☆☆
Just average. The pieces are nice and the delivery was fast. But they sent me a white quartz druse pendant instead of the amethyst one I ordered. And the bracelets all fit me huge, now I'll have to spend the money to have them all shrunk at a jewelry store.
Florita M.
purchased on 03/12/2021
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3/5
★★★☆☆
My experience has been good the times I have purchased, although I would like to point out some aspects of the products I have bought.
Veronica B.
purchased on 24/11/2021
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2/5
★★☆☆☆
The quartz sphere does not measure 2cm, it measures 1.6cm.
Josep B.
purchased on 18/10/2021
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3/5
★★★☆☆
Fair. There are pieces identical to the photos, some not and one piece arrived broken.
Esther M.
purchased on 13/08/2021
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3/5
★★★☆☆
Always come stained, torn or poorly finished garments.
Marta María P.
purchased on 02/08/2021
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Answer from
Vives de la Cortada
You always replace my defective bags, so I have no problem with you.
3/5
★★★☆☆
As I said, the residual parts of the store are placed online, I received a piece of dwarf size.
Xavier G.
purchased on 27/07/2021
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Answer from
Vives de la Cortada
Hello, good morning,
3/5
★★★☆☆
I ordered some bundles of sage and they are smaller in size.
María Luisa B.
purchased on 14/07/2021
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3/5
★★★☆☆
The web on the mobile is complicated to see the items the photos when you give to increase are not enlarged. The shipping and friendliness is 10!"
Amelia M.
purchased on 13/07/2021
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3/5
★★★☆☆
I was a bit disappointed because I got a very small stone, 1cm or so and the silver of the setting was quite dirty 🙁 but well, my first tourmaline.
Marta H.
purchased on 25/05/2021
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Answer from
Vives de la Cortada
Good Marta, we are sorry that your experience has not been satisfactory, from here we want to remind you that, if any product is not what you expected, you can return the items within 48 hours of receiving the order. If you have any doubts, you can check the conditions in the section ".
2/5
★★☆☆☆
They lower the price of sage, but the quality too.
Alejandro E.
purchased on 18/05/2021
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3/5
★★★☆☆
It has interesting products at a good price
Carolina B.
purchased on 20/04/2021
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3/5
★★★☆☆
My rating is based on the fact that you never pick up the phone.... There is no way to communicate with you!!!!!
Angie L.
purchased on 23/03/2021
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Answer from
Vives de la Cortada
Good morning Angie, we're sorry to hear about your bad experience. We recommend that you always call during business hours. Thank you and sorry for the inconvenience.
3/5
★★★☆☆
The bracelet is excessively small, it didn't look like that on the web image.
Laura M.
purchased on 11/03/2021
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3/5
★★★☆☆
Some of the products sent are of very high quality.
Mário D.
purchased on 03/03/2021
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2/5
★★☆☆☆
Não sao peças bonitas nem nas melhores condiçoes
Mário D.
purchased on 17/11/2020
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Answer from
Vives de la Cortada
Good day Mario, we are sorry that the product is not to your liking. If there is any damage to your order or if it arrived broken, please contact us by sending an email to [email protected]
3/5
★★★☆☆
I have placed several orders and although with the first ones I was very happy because the presentation of the product was excellent, with the last one I have been very disappointed. In the first shipments the bracelets came wrapped in plastic with a company card and a very original cloth bag but in the third order came all in a plastic bag without more. I think they should take more care of the detail as it is not so expensive and gives very good publicity for the company. They have always arrived quickly that's true.
Natalia M.
purchased on 17/02/2021
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Answer from
Vives de la Cortada
Good morning Natalia. We are having a bit of saturation when it comes to preparing orders and may sometimes forget to have the detail of wrapping with the cloth bag. We have notified the staff and we apologize for our part.
3/5
★★★☆☆
Good! Perfect delivery, but the incense burner is too small .... a little disappointed ...
Susana P.
purchased on 18/01/2021
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Answer from
Vives de la Cortada
Hello Susana, for this type of product that you mention, you have the exact measurements in the item description.
3/5
★★★☆☆
The physical store is a marvel. However, the online store leaves a little to be desired in terms of time. There are other online mineral shops that are much faster and more efficient.
Aida R.
purchased on 16/12/2020
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