Reviews Vives de la Cortada

3 cm pyramid is small but this is even smaller! We came to your shop on a few occasions during concerts at the Palau and enjoyed your stones at that time.

Everything perfect!!! Very well packaged!! Thank you very much!!!

The website was not easy for me, and the order took a long time to be processed

I paid for a more expensive delivery in less than 5 days and I was delivered in 1 week because it took 4 days for the package to leave, some items are missing and I am waiting for the refund. I would prefer to be informed about replacements.

Among the new products, they include some used ones.

Extended delivery time.... I had to worry because they did not meet the deadlines. Apparently, it was the transport agency. But the end result is that the client does not have their products on the agreed time.

I ordered a green pendant and received a violet one. The other item came correctly. The order was delivered quickly.

The transport company you hired (InPost) is terrible. In my case, the locker point was not available, instead of calling me or calling you to see if it could be left at another locker point or address, they left with the order. I receive an email to choose another locker point. Two days later, the order is relabeled and at least two more days to deliver it back to me, according to InPost, it's rubbish. My question is, why pay shipping costs if the deadlines are not met? To make matters worse, you receive complaints from users, and despite that, you continue to work with this company. I don't think I will buy anything from your store again.

The candles have no scent. A positive point is the very fast delivery and careful packaging.

A calcite sphere has a defect and 3 octahedrons do not have the geometric shape. I sent an email on Thursday, May 29 when I picked it up and I have not received a response. Yesterday, May 30 in the afternoon, I called by phone and a very kind guy took note and committed to sending me 1 sphere and 3 octahedrons. For now, I don't know anything about whether it has been sent to me.

One of the pendant wine glasses broke. I sent an email and have not received a response.

Everything is very good, except for the turquoises, which arrived broken and small, they were not cabochons as I requested.

It arrived quickly, but what I ordered was a bit bent, other than that it's fine.

Overall quite satisfied but one bracelet not in the right stone size with an unconstructive exchange with the seller. I'm nice, so I still give 4 stars for the cheapness of the products and the delivery times.

The tip of the selenite tower had suffered a blow and was jumped, otherwise everything was fine.

Good afternoon. Unfortunately, I have received one of the broken pieces. The selenite bowl. I would greatly appreciate it if you could contact me to resolve this. Best regards.

Hello, lately we have found that it takes a long time to receive orders and especially a lack of information because you order things on the website and then maybe you receive things that are very different from what appears on the website or even you order things that then do not arrive and you don't remember what you ordered that hasn't arrived.. Above all, what seems to be quite difficult is the issue of Selenite, it takes a long time for you to restock. Thank you very much.

One of the bracelets has come broken

After placing an order on the website and paying for it, I did not receive one of the products. I contacted them and the next day I received it (wonderful speed), but when I opened it, it did not match the product I paid for. I complained and no one has provided a solution to the problem, and I am still waiting. Other than that... everything was quite good. But this time, no.

Items are fine, but they take forever to prepare and ship orders.

I'm rather disappointed by the bracelets, which are really tiny. It would be nice to take a photo of the bracelets with a hand to see how big they are.

My only problem with you is that when I order on the web, I order what is there, because what is not there does not let me put it in the cart, but when it comes time to prepare the order there are always missing products, and maybe I have ordered ppalmente for that product ... which makes me consider looking for another supplier, otherwise, everything great, no problems but can not always miss things ... I do not know what way you can do to stop this from happening but ... this last order I was about to cancel the entire order.

In the order we were missing two rings and we have put another at will to make up the difference without warning and we are also missing a smoky quartz bracelet. We have commented on the problem and no one has given us a solution for the moment.

It is the first time that the material sent leaves much to be desired in quality. Apart from not looking anything like what is shown in the advertising photos.

First order a few items scratches, cracks .. a little disappointed but I will not stay on a first order I recommend to try again .. mail service however great!

Two quartzes arrived with small bumps and scratches.

Hello, I want to exchange 1 piece for another and if it is not possible to proceed to the return of the product. How long does it take to return the product? Thank you

It's been several times that I place an order and I don't receive the total order and I have to make a claim to be reimbursed.

I received something different from what I ordered, since they should have been Lemurian quartz needles and in reality I received raw Lemurian quartz points. I did not return them because I was traveling and I needed them for the trip, I had to adjust my therapy.

Disappointed by the pendulum which came unstuck on the second day of use Fast delivery otherwise

I am not very happy with the stones that I have received so far with my last order. I have received stones that are not totally what they say, for example I ordered Charoite and I received a stone formed by charoite powder combined surely with resins and dye to make it look real. There are others that are not but really, when I order from these people I never know if what I am going to receive is totally real or if it is a mixture of other stones or even worse resins...is it normal that they are so cheap?

Parcel sent quickly but I am not satisfied with the quality of what I received. One of the suncatchers is damaged.

Hello we had in the package a box with rose quartz massager without the ghasha. Also the three tiger eye stones are visually split and glued. Part of the order is correct but the quality is not. Kind regards

Quite happy with my order although I expected the opals to be more colorful and one of the bronze pendants had a crushed clasp. Otherwise everything was fine.

Óptimo ... obrigada

Hello Lack of reactivity UPS delivery for more than 30 euros with a promise of delivery within 48 hours (order placed on Monday before noon, delivery expected on Wednesday) and on Wednesday the order is still being prepared for a missing item even though it was available when the order was placed.

In the photos the feeling is that the stones have another color. It is true that it warns, but in my case, the tonality and transparency is very different. There are even many cracks in 2 of the pieces. Next time I will buy them in person, at a fair or in a store. It arrived very well protected, and the transport agency contacted me to adjust the delivery schedule.

I ordered sea water, and I got a white color, I know that sometimes the stones have different shades, but the blue tone is not visible anywhere.

👌👌🙏

Vibes de cortada always give me great service but I have a problem with the courier UPS in the Uk every single time - and this time they are charging me £80 import tax on an order of £230 - and haven’t delivered on time