The online store "WAGENDASS" is praised for its exceptionally fast delivery, with many customers noting that their orders arrived promptly, often earlier than expected. The packaging of products is consistently described as careful and secure, ensuring items arrive in perfect condition. Customers frequently highlight the professionalism and responsiveness of the service, appreciating clear communication regarding order processing and tracking details.
A bit of financial adaptation versus one of the GAFAs would have been appreciated. Making business work "FRANCE";; yes, but... you have to be staunchly principled to apply it! Not everyone is so civilized, so a little commercial gesture might be in order.
Nevertheless, the service was impeccable... as is often the case with the GAFA of distribution!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2020
good, clear and easy-to-use site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2020
compliant product and fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/05/2020
I came to this site by chance. The only downside is that for a private individual like me, but a consumer because I do a lot of my own repairs, it doesn't offer a list of vehicle parts by VIN or license plate. That's a shame. You need the part number to visit this site and be sure you've got the right one. In my opinion, the site could be improved in this respect.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/05/2020
Correct delivery and shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2020
well
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/05/2020
very good welcome such good communication thank you efficiency rapidity of expedition well received the parcel on the other hand no damage fortunately because the packaging was badly made an armature of dynamo it is a fragile part that could have ended badly good evening
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/05/2020
I paid for a chronopost parcel with a delivery address at my home;I had to go and pick up my parcel 10 minutes away. Given the price of chronopost, I should be delivered at home;
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2020
Easy to find and order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/05/2020
I'm disappointed with one item: the solenoid, because it says on your site that the product is new when it isn't. I'm surprised...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/04/2020
I have just received my parcel otherwise very boen
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/05/2020
I don't have the ' piece I should have had
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Response from WAGENDASS
Hello, thank you for your feedback.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2020
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2020
Correct parts received on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2020
Well received ...protection inside light package.....waiting for installation to see how it works Thank you.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/04/2020
The part does not conform to the reference. Very complicated dialogue with caller. Does not recognize that the part is not the right one. Do not recommend.
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Response from WAGENDASS
Hello, thank you for your feedback.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2020
The site is easy to use, the order processing is straightforward, the delivery time is a little long, but that's certainly due to the current period of confinement!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2020
nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2020
Professional company
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2020
Perfect fast shipping despite confinement
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/04/2020
Hello first order carbon for starter, and they are for alternator which are smaller .not conform to the description . Disappointed for a first order
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Response from WAGENDASS
Hello , thank you for your feedback
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2020
ok reliable site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2020
Very easy to find the product and great telephone service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2020
Equipment corresponds very well to the site. Staff provide additional advice over the phone.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2020
Filters to improve
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2020
Later I ordered a gasket kit for 205 gr or gl and only one gasket was good for my carb.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2020
Lack of follow-up
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2020
Order cancelled due to unavailability. Refunded quickly though ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2020
good product, well packaged and delivered on time (small product put in the mailbox)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2020
just you should mention the size of the articles
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/02/2020
perfect for the order but the delivery by colisimo CATASTROPHIC ..as usual. I took the supplement home delivery against signature and my package ended up at the post office! during the call to Wagen dass :"débrouillez vous avec la poste "
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2020
No problem for the selections, but it should be possible to search by dimension for coals.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2020
no comment
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/02/2020
The website is very good, as are the products, but the problem is the delivery of the seal pouches in simple envelopes, because twice now I've received them with the ovad seals and others folded in half and therefore unusable. But the delivery is very fast.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/02/2020
Hello, I did not receive the correct parts as described on the website (brush dimensions). I give this negative note because the person who answered the phone (to explain the problem and find a solution) was very unpleasant. He hardly knew how to be polite... However, I did receive my refund in my bank account. After that, I relate my experience, a single order...
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Response from WAGENDASS
Hello, our service is attentive to customer needs, respect and politeness are our core values.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2020
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2020
Fast and efficient!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/02/2020
Correct...............................
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2020
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2020
Easy navigation, on-time delivery, correct packaging, good quality product. Very pleased.
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