The online store "WAGENDASS" is praised for its exceptionally fast delivery, with many customers noting that their orders arrived promptly, often earlier than expected. The packaging of products is consistently described as careful and secure, ensuring items arrive in perfect condition. Customers frequently highlight the professionalism and responsiveness of the service, appreciating clear communication regarding order processing and tracking details.
Fast, but there must be a line I didn't read in the sales conditions.
A diagnosis must first have been carried out by a professional on a test bench before the warranty is covered.
Translated reviews
Response from WAGENDASS
Hello , the warranty procedure is as follows , you must return the starter with the warranty request duly completed with the reference of the old starter and a copy of the invoice , on receipt it is returned to the manufacturer who will test it , if the warranty is proven you will receive reimbursement of the starter , here is the link to the warranty request . in any case a test bench must be made by a professional before sending Cordially
C
Cedric L.
Rating: 1 out of 5
following a purchase from 01/08/2023
Ordered a starter to replace a Lucas 26133 on a tractor. Item not at all compatible so sent back immediately.
Result: no starter and 50€ lost.
Translated reviews
J
JOEL C.
Rating: 1 out of 5
following a purchase from 03/08/2023
Pay for delivery in 24/48 and be delivered 4 days later continue to work with Chronopost you will lose customers when the site a disaster to flee
Translated reviews
G
Gilbert H.
Rating: 2 out of 5
following a purchase from 25/07/2023
The starter worked once with a noise of iron and then nothing. OUT OF ORDER. I was reimbursed for the price of the starter, but not for the return postage, i.e. about 30 euros. Not being responsible for the poor quality of the starter, this is expensive for a single start. I'm going to contact customer service about this, as I don't see why I should have to pay the return postage for a new but faulty starter.
Translated reviews
R
Robert D.
Rating: 1 out of 5
following a purchase from 17/07/2023
Model recommended for my vehicle and once received, does not fit. return at my expense and financial loss supposedly for verification.....
Translated reviews
Response from WAGENDASS
Hello , the model is recommended as a replacement for the references listed in the advertisements , when you called we asked you for your reference or information on your starter , you did not have any , so it is not possible to order a starter , we provide as much information as possible but can do nothing when the order is made at random , without any prior verification of the correct correspondence with the references provided in the description. cordially
L
Laurent N.
Rating: 3 out of 5
following a purchase from 10/07/2023
Package arrived late
Translated reviews
D
Dominique T.
Rating: 3 out of 5
following a purchase from 11/07/2023
I haven't explored it
Translated reviews
G
Guillermo S.
Rating: 1 out of 5
following a purchase from 11/07/2023
We ordered a starter with a specific code. They sent me another that said it was compatible. Except it's longer than the original. So it doesn't fit.
Translated reviews
J
Jean Clauderejane B.
Rating: 3 out of 5
following a purchase from 28/06/2023
You ask me to choose the type of shipment, but you don't mention that it will cost an extra €10 !!!!!!
Translated reviews
Y
Yann C.
Rating: 1 out of 5
following a purchase from 21/06/2023
The needle is not the same as the original one. It is slightly longer
Translated reviews
J
Jan R.
Rating: 2 out of 5
following a purchase from 12/06/2023
lack of precision on spares
Translated reviews
X
Xavier C.
Rating: 2 out of 5
following a purchase from 15/05/2023
Following receipt of my parcel I made a request via the website to customer service. I'm still waiting for a reply from them.
Translated reviews
Response from WAGENDASS
Hello, all messages are processed within two business days, remember to check your spam cordially
B
Benoit S.
Rating: 1 out of 5
following a purchase from 18/05/2023
Product description misleading I thought the product was a different brand ie original
Translated reviews
Response from WAGENDASS
Hello , it is clearly specified in our ads if the model is original or generic brand , it is important to read the full description of a product before purchase. Sincerely
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/04/2023
Poor quality parts - the rings are oval and the front bearing is the wrong one
Translated reviews
Response from WAGENDASS
Hello , it is indeed important to check the compatibility with your reference before purchase in order not to get the wrong parts , you also have the dimensions of bearings in the description that you can check before purchase . Best regards
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/04/2023
O processo de compra e expedição foi super rápido, mas no site da transportadora não existe movimentos desde o dia seguinte à compra, fiz outra compra noutro site da concorrência também em frança, paguei exactamente o mesmo pelo transporte, comprei no dia seguinte à compra na vossa loja, e já recebi a encomenda em casa!!! Resumindo, bom atendimento na loja, péssimo serviço de entrega!!!
Translated reviews
Response from WAGENDASS
Hello , concerning the preparation of order which depends on us , we thank you to have underlined efficiency of our services , concerning the carrier we are sorry for their slowness but that does not depend on our services but in this case here of the postal service. cordialement
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/03/2023
The problem is that I have asked for details such as certain dimensions to date still no response too bad. Otherwise for the purchase and delivery it was done normally.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/03/2023
Site o.k.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/03/2023
Too expensive for NONAME parts! I'm really disgusted. I ordered Bosch and used the AS brand.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/02/2023
The photos in the article are not precise enough and when there is a sketch it is not dimensioned so you can't check if the part fits.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2023
The site itself deserves a mark of 10, but the delivery of goods by post should be reviewed.Two broken bakelite collectors, good products, speed and repair completed. Would recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/02/2023
Very fast delivery, but the packaging leaves something to be desired, not enough protection for the product in the box, it arrived with holes caused by transport shocks.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/02/2023
ATTENTION ! Misleading ad for Valeo starter for BMW 1200 GS. In fact I received a Chinese starter! The return is at my expense and the refund is not complete. Why put Valeo in the title of the ad!!! It's a replacement starter that you need to read. Nice scam, I end up with 2 nice pieces of crap... A FUIR !
Translated reviews
Response from WAGENDASS
it is clearly specified that this starter is a generic brand and that it replaces the references cited in the advertisement, including the valéo, in no case is it stipulated that this is a valéo.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/02/2023
good and fast thanks to you cordially
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/12/2022
Demister not working
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2022
missed deadline
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/10/2022
Impossible to return and get a refund.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/11/2022
The delivery time is a bit long and the price is not the best.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/11/2022
Aún no me ha llegado el pedido y no puedo hacer el seguimiento
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/10/2022
Over 4 Weeks waiting for my package. still not delivered to date. Is really urgent and important!
I will not order from you again, it was the last time! I still haven't received the new alternator! why do you take DPD??? Here in Germany are the worst parcel service ever!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/10/2022
I give this note because, although THE STARTERS received are perfectly adapted and compliant, the first ordered ''lasted'' ONLY a few weeks, then began to heat enormously, but the seller did not offer to operate the warranty , , , , , DAMAGE
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/10/2022
Parts do not match, despite delznde checking before dispatch. Too bad. Delivery time very good though.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/07/2022
the part failed 2 hours after installation
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/10/2022
No problem to order but .....
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/09/2022
I thought I had ordered the right part, but I didn't.
Translated reviews
Response from WAGENDASS
Hello, in the absence of a reference, it is important to check before purchasing. cordially
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/09/2022
not easy to find the right alternator for your vehicle
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/08/2022
It's a pity I couldn't get someone to advise me. Same anonymity as when ordering on Amazon.
I know the seriousness of WAGENDASS that's why I still ordered online, I am a "small" occasional customer. I hope that for the "big" customers WAGENDASS is more attentive.
Be careful, excessive dematerialization is not all good.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/08/2022
sistema di traduzione molto scadente, il pacco non è ancora arrivato e chiedete un giudizio? Quando arriva il mio pacco già pagato?
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/08/2022
very good and fast
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/07/2022
Deadlines announced on the website and by telephone were not met.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/07/2022
This time the delay was very long to receive the item ordered, however I thank you for your speedy refund.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Italiano 
Deutsch 