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A
Rating: 1 out of 5
I ordered a 147.5 nozzle which is actually 150, I'm disappointed.
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Customer reviews of WAGENDASS
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 8 115 published reviews
Summary of reviews
The online store "WAGENDASS" is praised for its exceptionally fast delivery, with many customers noting that their orders arrived promptly, often earlier than expected. The packaging of products is consistently described as careful and secure, ensuring items arrive in perfect condition. Customers frequently highlight the professionalism and responsiveness of the service, appreciating clear communication regarding order processing and tracking details.
Reviews 1, 2 and 3 stars
Reset filtersA
Rating: 2 out of 5
postage paid more expensive to get within 48 hs, and delivery 72 hs, and not delivered to the address changed, forced to pick up at a relay point.
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Response from WAGENDASS
Hello , we are sorry that chronopost did not respect the instructions but as indicated in our GCS once transmitted to the carrier we are not responsible for any delay, please note that we have made a request for deliveries in chronopost express and not relay point. cordially
A
Rating: 1 out of 5
I didn't pay the right amount to send it back and I was reimbursed €25 on the invoice, so I lost €45 for nothing. Not serious.
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Response from WAGENDASS
Hello , we accept returns in case of customer error without any problem but the products must be returned new and without traces of assembly , which was not the case of your return , we have however accepted as a commercial gesture your return , we are surprised by your message. cordially
A
Rating: 3 out of 5
bs 2 shirts bought in size xl, one fits, the other is too big: I ordered 3, I received only 2 ??
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A
Rating: 3 out of 5
too long to send by post
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A
Rating: 3 out of 5
Unfortunately I did not receive the correct starter but the telephone service was responsive.
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A
Rating: 3 out of 5
Product corresponds to the Piece you are looking for. Fast delivery.
Only defect, product poorly protected Given the fragility of the piece, knowing that deliveries are far from being tender.
And the packaging, the coals were not now discarded. If you don't manage, you run the risk of breaking them during assembly.
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Only defect, product poorly protected Given the fragility of the piece, knowing that deliveries are far from being tender.
And the packaging, the coals were not now discarded. If you don't manage, you run the risk of breaking them during assembly.
A
Rating: 3 out of 5
The delivery was borderline because the package was quite damaged, fortunately without any damage to the part.
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A
Rating: 3 out of 5
The starter arrived chromed, which wasn't mentioned, and the starter's power stud isn't in the original place, which implies a modification, and I can't fit the original hubcap on the starter. This lack of precision means that I'm disappointed with my purchase and don't think I'll be coming back to your site.
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A
Rating: 3 out of 5
More technical information about the part (voltage, amperage, etc.)
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A
Rating: 3 out of 5
Order received on time, packaging a little light, the membrane had punctured the bag, given the price of postage.....
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A
Rating: 1 out of 5
Sender who does not assume responsibility for meeting delivery deadlines. To be avoided!
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Response from WAGENDASS
Hello, you made an order for Mayotte, the delivery time depends on the treatment by the postal services which are about 1 month currently for your special destination, which was your case. cordially
A
Rating: 1 out of 5
Dishonest. After advice wrong part sent. No return possible.
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Response from WAGENDASS
Hello, you have contacted us following an error on your part having ordered the wrong part number, you have assembled this part so in accordance with our GTC we do not take it back, only new and unassembled parts are taken back. cordially
A
Rating: 3 out of 5
lack of technical product information
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A
Rating: 3 out of 5
Hello, the products are of good quality, too bad about the packaging, no protective bubbles, very damaged contact rings as a result.
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A
Rating: 2 out of 5
Hello. I hesitated to put it on notice. For navigation, it's fine. To have found the exact part with ref"Yamaha", çà can go, but I received a starter which does not correspond at all to the photograph and reference. I printed it and showed it to the mechanics, and they confirmed to me that the part sent did not correspond at all. I hurried to phone you and got an answering machine saying you were closed until August 21. So my bike is stuck at the "mechanic" at least until the return of my part. I'll wait until the 22nd to contact you by phone, to avoid any further delay. Hoping that things will go well from here. Sincerely
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Response from WAGENDASS
Hello , the part ordered corresponds to the yamaha references 5EL-81890-00-00, 5EL-81890-01-00 , please check carefully , we inform you on the answering machine that the telephone service is closed but that you can contact us by mail t that we are open , in our conditions of sale that you have read and accepted all the terms of return are explained in case of error , so you do not have to wait cordially
A
Rating: 3 out of 5
Delivery time is a bit long
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A
Rating: 3 out of 5
One of the regulator coils is broken !!! how to do it !!!
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A
Rating: 3 out of 5
Without the help of an operator, I couldn't find the part number for my starter. In this respect, it would be useful to have more information, such as a drawing with dimensions and a wiring diagram. Being able to get advice from a technician on line would be much appreciated.
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A
Rating: 1 out of 5
I left a message on Friday with my telephone number. No call back
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Response from WAGENDASS
Hello, all my messages are consulted and answered according to the activity. cordially
A
Rating: 2 out of 5
DELIVERY TIME FAR TOO LONG 6 DAYS
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Response from WAGENDASS
Hello , we indicate indeed when you choose the post office that the time can be from 3 to 6 working days, your order of 3/06 left the 04/06. You also have the option of choosing chronopost express, which is at the customer's discretion.
A
Rating: 3 out of 5
I came to this site by chance. The only downside is that for a private individual like me, but a consumer because I do a lot of my own repairs, it doesn't offer a list of vehicle parts by VIN or license plate. That's a shame. You need the part number to visit this site and be sure you've got the right one. In my opinion, the site could be improved in this respect.
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A
Rating: 3 out of 5
Correct delivery and shipping.
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A
Rating: 3 out of 5
very good welcome such good communication thank you efficiency rapidity of expedition well received the parcel on the other hand no damage fortunately because the packaging was badly made an armature of dynamo it is a fragile part that could have ended badly good evening
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A
Rating: 3 out of 5
I paid for a chronopost parcel with a delivery address at my home;I had to go and pick up my parcel 10 minutes away. Given the price of chronopost, I should be delivered at home;
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A
Rating: 3 out of 5
I'm disappointed with one item: the solenoid, because it says on your site that the product is new when it isn't. I'm surprised...
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A
Rating: 3 out of 5
I have just received my parcel otherwise very boen
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A
Rating: 2 out of 5
I don't have the ' piece I should have had
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Response from WAGENDASS
Hello, thank you for your feedback.
A
Rating: 1 out of 5
The part does not conform to the reference. Very complicated dialogue with caller. Does not recognize that the part is not the right one. Do not recommend.
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Response from WAGENDASS
Hello, thank you for your feedback.
A
Rating: 2 out of 5
Hello first order carbon for starter, and they are for alternator which are smaller .not conform to the description . Disappointed for a first order
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Response from WAGENDASS
Hello , thank you for your feedback
A
Rating: 3 out of 5
Order cancelled due to unavailability. Refunded quickly though ...
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A
Rating: 3 out of 5
perfect for the order but the delivery by colisimo CATASTROPHIC ..as usual. I took the supplement home delivery against signature and my package ended up at the post office! during the call to Wagen dass :"débrouillez vous avec la poste "
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A
Rating: 3 out of 5
The website is very good, as are the products, but the problem is the delivery of the seal pouches in simple envelopes, because twice now I've received them with the ovad seals and others folded in half and therefore unusable. But the delivery is very fast.
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A
Rating: 2 out of 5
Hello, I did not receive the correct parts as described on the website (brush dimensions). I give this negative note because the person who answered the phone (to explain the problem and find a solution) was very unpleasant. He hardly knew how to be polite... However, I did receive my refund in my bank account. After that, I relate my experience, a single order...
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Response from WAGENDASS
Hello, our service is attentive to customer needs, respect and politeness are our core values.
A
Rating: 3 out of 5
Correct...............................
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A
Rating: 3 out of 5
half disappointed this specialist described this carburettor as used, but he must have known what he was sending me as a specialist because in fact it was missing an external Venturi needle screw so that was visible as soon as he had it in hand to put it in the box ....and surprise inside when opened it was missing the float, so if he had been totally honest he should have specified in his ad that it was not a functional carb after revision and cleaning but rather a bank of organs ......
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A
Rating: 3 out of 5
Unfortunately, the return pump diaphragm was missing. By return e-mail, they will send the missing part.
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A
Rating: 3 out of 5
not enough precision on product dimensions
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A
Rating: 1 out of 5
Product failed 2 starters in 2 months
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Response from WAGENDASS
Hello, if you have encountered a problem with an item, please do not hesitate to contact us. We have had no feedback from you.
A
Rating: 2 out of 5
Explanations not sufficient, hence definite error when ordering I hope to be reimbursed quickly...
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Response from WAGENDASS
Dear customer , thank you for your feedback.