Customer reviews of WAGENDASS

9,7 /10

Based on 8 318 published reviews

5 7 471 90% 4 623 7% 3 110 1% 2 43 1% 1 71 1%

Summary of reviews

WAGENDASS consistently delivers fast delivery and reliable shipping, with many reviews noting quick processing, prompt communication, and packages arriving well packaged and on time. Customers highlight product accuracy and compatibility, with items described as conforming to the original and fitting or working as expected, including components meeting expectations and matching descriptions. The service is described as professional and responsive, with helpful staff, rapid email replies, and a smooth, hassle-free transaction, often followed by recommendations and high willingness to reuse the site. Overall, customers emphasize dependable delivery speed, solid product quality, and strong support from a seriously professional company.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié

Published on 28/06/2020 à 12h48 following a purchase from 16/06/2020

Nothing to complain about, easy to find the items, postage a bit expensive considering the small parts sent and very long delivery.

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Acheteur Vérifié

Published on 22/06/2020 à 12h46 following a purchase from 15/06/2020

correct and functional site

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Acheteur Vérifié

Published on 20/06/2020 à 21h26 following a purchase from 15/06/2020

Received on time and product as expected.

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Acheteur Vérifié

Published on 20/06/2020 à 12h00 following a purchase from 12/06/2020

I left a message on Friday with my telephone number. No call back

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Response from WAGENDASS Published on 22/06/2020

Hello, all my messages are consulted and answered according to the activity. cordially

Acheteur Vérifié

Published on 12/06/2020 à 14h39 following a purchase from 04/06/2020

High shipping costs

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Acheteur Vérifié

Published on 10/06/2020 à 19h43 following a purchase from 03/06/2020

DELIVERY TIME FAR TOO LONG 6 DAYS

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Response from WAGENDASS Published on 11/06/2020

Hello , we indicate indeed when you choose the post office that the time can be from 3 to 6 working days, your order of 3/06 left the 04/06. You also have the option of choosing chronopost express, which is at the customer's discretion.

Acheteur Vérifié

Published on 08/06/2020 à 17h59 following a purchase from 01/06/2020

despite the complicated period, the site was very reactive following a problem with parcel tracking. I received my order.

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Acheteur Vérifié

Published on 06/06/2020 à 07h31 following a purchase from 27/05/2020

A bit of financial adaptation versus one of the GAFAs would have been appreciated. Making business work "FRANCE";; yes, but... you have to be staunchly principled to apply it! Not everyone is so civilized, so a little commercial gesture might be in order.
Nevertheless, the service was impeccable... as is often the case with the GAFA of distribution!

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Acheteur Vérifié

Published on 02/06/2020 à 08h20 following a purchase from 26/05/2020

good, clear and easy-to-use site

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Acheteur Vérifié

Published on 31/05/2020 à 17h23 following a purchase from 25/05/2020

compliant product and fast delivery.

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Acheteur Vérifié

Published on 30/05/2020 à 09h04 following a purchase from 18/05/2020

well

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Acheteur Vérifié

Published on 24/05/2020 à 14h38 following a purchase from 18/05/2020

Easy to find and order

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Acheteur Vérifié

Published on 07/05/2020 à 23h16 following a purchase from 03/05/2020

I don't have the ' piece I should have had

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Response from WAGENDASS Published on 08/05/2020

Hello, thank you for your feedback.

Acheteur Vérifié

Published on 07/05/2020 à 12h14 following a purchase from 06/05/2020

Fine

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Acheteur Vérifié

Published on 01/05/2020 à 16h30 following a purchase from 13/04/2020

Correct parts received on time

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Acheteur Vérifié

Published on 26/04/2020 à 08h56 following a purchase from 20/04/2020

Well received ...protection inside light package.....waiting for installation to see how it works Thank you.

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Acheteur Vérifié

Published on 24/04/2020 à 12h46 following a purchase from 12/04/2020

The part does not conform to the reference. Very complicated dialogue with caller. Does not recognize that the part is not the right one. Do not recommend.

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Response from WAGENDASS Published on 25/04/2020

Hello, thank you for your feedback.

Acheteur Vérifié

Published on 24/04/2020 à 11h37 following a purchase from 22/04/2020

The site is easy to use, the order processing is straightforward, the delivery time is a little long, but that's certainly due to the current period of confinement!

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Acheteur Vérifié

Published on 23/04/2020 à 21h04 following a purchase from 17/04/2020

nothing to say

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Acheteur Vérifié

Published on 22/04/2020 à 17h33 following a purchase from 14/04/2020

Professional company

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Acheteur Vérifié

Published on 22/04/2020 à 12h06 following a purchase from 05/04/2020

Perfect fast shipping despite confinement

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Acheteur Vérifié

Published on 19/04/2020 à 20h16 following a purchase from 10/04/2020

Hello first order carbon for starter, and they are for alternator which are smaller .not conform to the description . Disappointed for a first order

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Response from WAGENDASS Published on 25/04/2020

Hello , thank you for your feedback

Acheteur Vérifié

Published on 17/04/2020 à 14h59 following a purchase from 05/04/2020

ok reliable site

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Acheteur Vérifié

Published on 16/04/2020 à 13h50 following a purchase from 09/04/2020

Very easy to find the product and great telephone service.

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Acheteur Vérifié

Published on 28/03/2020 à 18h46 following a purchase from 23/03/2020

Equipment corresponds very well to the site. Staff provide additional advice over the phone.

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Acheteur Vérifié

Published on 27/03/2020 à 18h19 following a purchase from 27/03/2020

Filters to improve

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Acheteur Vérifié

Published on 23/03/2020 à 06h54 following a purchase from 22/03/2020

Later I ordered a gasket kit for 205 gr or gl and only one gasket was good for my carb.

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Acheteur Vérifié

Published on 15/03/2020 à 14h08 following a purchase from 09/03/2020

Lack of follow-up

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Acheteur Vérifié

Published on 13/03/2020 à 07h33 following a purchase from 28/02/2020

good product, well packaged and delivered on time (small product put in the mailbox)

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Acheteur Vérifié

Published on 06/03/2020 à 05h06 following a purchase from 20/02/2020

just you should mention the size of the articles

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Acheteur Vérifié

Published on 01/03/2020 à 19h09 following a purchase from 24/02/2020

No problem for the selections, but it should be possible to search by dimension for coals.

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Acheteur Vérifié

Published on 16/02/2020 à 17h30 following a purchase from 10/02/2020

no comment

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Acheteur Vérifié

Published on 14/02/2020 à 20h22 following a purchase from 01/02/2020

Hello, I did not receive the correct parts as described on the website (brush dimensions). I give this negative note because the person who answered the phone (to explain the problem and find a solution) was very unpleasant. He hardly knew how to be polite... However, I did receive my refund in my bank account. After that, I relate my experience, a single order...

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Response from WAGENDASS Published on 18/02/2020

Hello, our service is attentive to customer needs, respect and politeness are our core values.

Acheteur Vérifié

Published on 11/02/2020 à 08h57 following a purchase from 31/01/2020

very good

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Acheteur Vérifié

Published on 10/02/2020 à 17h52 following a purchase from 02/02/2020

Fast and efficient!

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Acheteur Vérifié

Published on 28/01/2020 à 15h17 following a purchase from 23/01/2020

Fast delivery

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Acheteur Vérifié

Published on 27/01/2020 à 00h02 following a purchase from 13/01/2020

Easy navigation, on-time delivery, correct packaging, good quality product. Very pleased.

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Acheteur Vérifié

Published on 21/01/2020 à 17h19 following a purchase from 15/01/2020

Product not yet assembled.

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Acheteur Vérifié

Published on 20/01/2020 à 17h00 following a purchase from 06/01/2020

The site is functional, so you can quickly find what you're looking for.

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Acheteur Vérifié

Published on 19/01/2020 à 13h29 following a purchase from 14/01/2020

The only drawback is that the diaphragms of the return pumps are of very poor quality, and I was unable to install them because they were too fragile.

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