Customer reviews of WAGENDASS

The starter worked once with a noise of iron and then nothing. OUT OF ORDER. I was reimbursed for the price of the starter, but not for the return postage, i.e. about 30 euros. Not being responsible for the poor quality of the starter, this is expensive for a single start. I'm going to contact customer service about this, as I don't see why I should have to pay the return postage for a new but faulty starter.

Model recommended for my vehicle and once received, does not fit. return at my expense and financial loss supposedly for verification.....

We ordered a starter with a specific code. They sent me another that said it was compatible. Except it's longer than the original. So it doesn't fit.

The needle is not the same as the original one. It is slightly longer

lack of precision on spares

Following receipt of my parcel I made a request via the website to customer service. I'm still waiting for a reply from them.

Product description misleading I thought the product was a different brand ie original

Poor quality parts - the rings are oval and the front bearing is the wrong one

O processo de compra e expedição foi super rápido, mas no site da transportadora não existe movimentos desde o dia seguinte à compra, fiz outra compra noutro site da concorrência também em frança, paguei exactamente o mesmo pelo transporte, comprei no dia seguinte à compra na vossa loja, e já recebi a encomenda em casa!!! Resumindo, bom atendimento na loja, péssimo serviço de entrega!!!

The problem is that I have asked for details such as certain dimensions to date still no response too bad. Otherwise for the purchase and delivery it was done normally.

Site o.k.

Too expensive for NONAME parts! I'm really disgusted. I ordered Bosch and used the AS brand.

ATTENTION ! Misleading ad for Valeo starter for BMW 1200 GS. In fact I received a Chinese starter! The return is at my expense and the refund is not complete. Why put Valeo in the title of the ad!!! It's a replacement starter that you need to read. Nice scam, I end up with 2 nice pieces of crap... A FUIR !

good and fast thanks to you cordially

Demister not working

Impossible to return and get a refund.

Aún no me ha llegado el pedido y no puedo hacer el seguimiento

Over 4 Weeks waiting for my package. still not delivered to date. Is really urgent and important!
I will not order from you again, it was the last time! I still haven't received the new alternator! why do you take DPD??? Here in Germany are the worst parcel service ever!

Parts do not match, despite delznde checking before dispatch. Too bad. Delivery time very good though.

the part failed 2 hours after installation

I thought I had ordered the right part, but I didn't.

sistema di traduzione molto scadente, il pacco non è ancora arrivato e chiedete un giudizio? Quando arriva il mio pacco già pagato?

Deadlines announced on the website and by telephone were not met.

This time the delay was very long to receive the item ordered, however I thank you for your speedy refund.

WAGENDASS MINABLE: that this arbitrary flat-rate deduction from my refund following the return of a new and intact carburettor gasket pocket, but which did not comply with my request, with no stock available to supply the correct corresponding model.

Marchandiese not collected

Approximate part in terms of machining. Fixing axes +/- 3 cms off-set from original model. Intense modifications with machining of parts on demand for possible adaptation. Not recommended for amateurs or average mechanics.

if the site is clear, the part ordered is faulty and the delivery time not respected (chronopost, high price), for which wagendass is not responsible; but my vehicle remains broken down, and I need it!

PART ORDERED WITH REFERENCE OF THE OLD PART, BUT DESPITE EVERYTHING DOES NOT MATCH. THE BODY IS THE RIGHT ONE, BUT THE DRIVE PINION IS WRONG.

The alternator burned out in 10km. It could have set fire to a 1968 Cadillac convertible.

Part does not correspond to what was indicated.

Fast delivery but no communication Site navigation deplorable having to turn the screen all the time because you don't have all the functions

Solenoid Search: This note reflects the response given to my request for information and ordering assistance. I sent a 1st email explaining that the references of my starter did not correspond to anything in your database. I attached all the available information + the dimensions of my starter + solenoid..thinking that your company, faithful to its declarations (on your site)... would provide me with help... I didn't even look at my attachments... sending the photo of the engraving on the starter motor (Bosch), didn't elicit any reaction from customer service... After much research, I decided to order a solenoid that I thought would be usable. ( Between you and me, your technical doc is a mess...half the dimensions are missing or don't apply to the product. The order was processed very quickly, receipt was prompt and the product conformed. From this point of view, nothing to say. Very good seller. Having finally found from Bosch Hungary (one of your suppliers?) the secret of my reference with its equivalent starting with the famous 000, I placed an order for another Solenoid...which I installed on my second starter. So, to sum up, you pride yourself on being able to find a solution, even if our devices are old and unidentifiable, in fact, this is not the case. Finally, your customer service has no consideration for the "Customer" with you, it's move along, there's nothing to see. If the person who replied to me had taken the time to look at the documents I sent him, he would have offered the first solenoid I ordered and would have made a happy customer...instead of the laconic "this model is unknown to us and after research with our suppliers" So, to conclude, remove from your site any reference to helping your customers.

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Faulty part

we do not receive the item ordered and prefer to send an unknown game and especially for the same price without warning before this change....I DO NOT RECOMMEND

Unsympathetic customer service that only responds after a reminder and offers no solution.

I still haven't received anything, very disappointed.

Despite the right reference it's not the right piece

I couldn't get any more information about the condition of the used part offered on the site... So I ordered anyway, and was disappointed when I received it...