The online store "WAGENDASS" is praised for its exceptionally fast delivery, with many customers noting that their orders arrived promptly, often earlier than expected. The packaging of products is consistently described as careful and secure, ensuring items arrive in perfect condition. Customers frequently highlight the professionalism and responsiveness of the service, appreciating clear communication regarding order processing and tracking details.
Poor quality parts - the rings are oval and the front bearing is the wrong one
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Response from WAGENDASS
Hello , it is indeed important to check the compatibility with your reference before purchase in order not to get the wrong parts , you also have the dimensions of bearings in the description that you can check before purchase . Best regards
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/03/2023
Too expensive for NONAME parts! I'm really disgusted. I ordered Bosch and used the AS brand.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/02/2023
The photos in the article are not precise enough and when there is a sketch it is not dimensioned so you can't check if the part fits.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2023
The site itself deserves a mark of 10, but the delivery of goods by post should be reviewed.Two broken bakelite collectors, good products, speed and repair completed. Would recommend.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/02/2023
Very fast delivery, but the packaging leaves something to be desired, not enough protection for the product in the box, it arrived with holes caused by transport shocks.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/02/2023
ATTENTION ! Misleading ad for Valeo starter for BMW 1200 GS. In fact I received a Chinese starter! The return is at my expense and the refund is not complete. Why put Valeo in the title of the ad!!! It's a replacement starter that you need to read. Nice scam, I end up with 2 nice pieces of crap... A FUIR !
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Response from WAGENDASS
it is clearly specified that this starter is a generic brand and that it replaces the references cited in the advertisement, including the valéo, in no case is it stipulated that this is a valéo.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/12/2022
Demister not working
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2022
missed deadline
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/10/2022
Impossible to return and get a refund.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/11/2022
The delivery time is a bit long and the price is not the best.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/11/2022
Aún no me ha llegado el pedido y no puedo hacer el seguimiento
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/10/2022
Over 4 Weeks waiting for my package. still not delivered to date. Is really urgent and important!
I will not order from you again, it was the last time! I still haven't received the new alternator! why do you take DPD??? Here in Germany are the worst parcel service ever!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/10/2022
I give this note because, although THE STARTERS received are perfectly adapted and compliant, the first ordered ''lasted'' ONLY a few weeks, then began to heat enormously, but the seller did not offer to operate the warranty , , , , , DAMAGE
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/10/2022
No problem to order but .....
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/09/2022
I thought I had ordered the right part, but I didn't.
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Response from WAGENDASS
Hello, in the absence of a reference, it is important to check before purchasing. cordially
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/09/2022
not easy to find the right alternator for your vehicle
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/08/2022
It's a pity I couldn't get someone to advise me. Same anonymity as when ordering on Amazon.
I know the seriousness of WAGENDASS that's why I still ordered online, I am a "small" occasional customer. I hope that for the "big" customers WAGENDASS is more attentive.
Be careful, excessive dematerialization is not all good.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/08/2022
sistema di traduzione molto scadente, il pacco non è ancora arrivato e chiedete un giudizio? Quando arriva il mio pacco già pagato?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/08/2022
very good and fast
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/07/2022
WAGENDASS MINABLE: that this arbitrary flat-rate deduction from my refund following the return of a new and intact carburettor gasket pocket, but which did not comply with my request, with no stock available to supply the correct corresponding model.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/06/2022
Following receipt of my order for the starter, I called your services.
The person I spoke to on the phone should be a little more attentive to the customer and a lot less certain about things.... Not very emphatic: he could do with some training... a little less aggressiveness would be appreciated.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/05/2022
PART ORDERED WITH REFERENCE OF THE OLD PART, BUT DESPITE EVERYTHING DOES NOT MATCH. THE BODY IS THE RIGHT ONE, BUT THE DRIVE PINION IS WRONG.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/05/2022
My order arrived safely. In the package, very, very vague English instructions, connector diagram not usable, machine translation... request for advice by message, can't help... Well...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/05/2022
The alternator burned out in 10km. It could have set fire to a 1968 Cadillac convertible.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2022
Part does not correspond to what was indicated.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/04/2022
Fast delivery but no communication Site navigation deplorable having to turn the screen all the time because you don't have all the functions
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/03/2022
.....
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/04/2022
we do not receive the item ordered and prefer to send an unknown game and especially for the same price without warning before this change....I DO NOT RECOMMEND
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/03/2022
The navigation on the site is correct, the delivery is on time, the product corresponds to the order, however I called for a technical question on the regulator and the person (so-called specialists) told me we are a retailer and not a technician, I was a little disappointed. I had to make do with the Internet to find an answer to my question.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/02/2022
Unsympathetic customer service that only responds after a reminder and offers no solution.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/03/2022
I still haven't received anything, very disappointed.
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Response from WAGENDASS
Hello , you ordered on 01/03 at 18h11 , it left our premises on 02/03 at 8h18 , you received a tracking number from the post office , we have made a request to the post office , you entered the wrong address " Dominique picard 12 rue de la marjolaine 30230 paris " which generated the problem , we have sent them your correct address , be careful to check the details you provide ordially
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/02/2022
site navigation is not very easy.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/02/2022
Despite the right reference it's not the right piece
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/01/2022
Colissimo delivery is really not a success because it takes a week to get from the Lyon region to Limoges, which is very expensive as the Post Office doesn't do its job properly.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/01/2022
The instructions supplied do not allow easy assembly of the part.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/01/2022
Good reception, corresponding to my order, the only downside being that some parts were faulty in transit.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2021
Delivery times, price, nothing to say. However, mechanical interference...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/11/2021
Non-compliant starter, adaptable to fit with the old starter, I would not recommend this site to anyone.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/11/2021
Following the purchase of coal for my alternator, impossible to track my order ... problem with the post office or wagendass? I'm also having trouble logging into my account at ....
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/10/2021
complicates
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