The online store "WAGENDASS" is praised for its exceptionally fast delivery, with many customers noting that their orders arrived promptly, often earlier than expected. The packaging of products is consistently described as careful and secure, ensuring items arrive in perfect condition. Customers frequently highlight the professionalism and responsiveness of the service, appreciating clear communication regarding order processing and tracking details.
The starter worked once with a noise of iron and then nothing. OUT OF ORDER. I was reimbursed for the price of the starter, but not for the return postage, i.e. about 30 euros. Not being responsible for the poor quality of the starter, this is expensive for a single start. I'm going to contact customer service about this, as I don't see why I should have to pay the return postage for a new but faulty starter.
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Johnny R.
Rating: 4 out of 5
following a purchase from 18/07/2023
order processed quickly
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Laurent N.
Rating: 3 out of 5
following a purchase from 10/07/2023
Package arrived late
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Dominique T.
Rating: 3 out of 5
following a purchase from 11/07/2023
I haven't explored it
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JOEL M.
Rating: 4 out of 5
following a purchase from 12/07/2023
WELL
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José A.
Rating: 4 out of 5
following a purchase from 04/07/2023
Exactly the right product.
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Aldo B.
Rating: 4 out of 5
following a purchase from 30/06/2023
Fine
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Dominique R.
Rating: 4 out of 5
following a purchase from 13/06/2023
A good site with lots of products in stock
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Jean Clauderejane B.
Rating: 3 out of 5
following a purchase from 28/06/2023
You ask me to choose the type of shipment, but you don't mention that it will cost an extra €10 !!!!!!
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Jean-Patrick M.
Rating: 4 out of 5
following a purchase from 16/06/2023
Good.
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Jan R.
Rating: 2 out of 5
following a purchase from 12/06/2023
lack of precision on spares
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Brigitta S.
Rating: 4 out of 5
following a purchase from 30/05/2023
Zending moeilijk te volgen. Goed produkt aan goede prijs
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Harry G.
Rating: 4 out of 5
following a purchase from 21/05/2023
OK good
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Xavier C.
Rating: 2 out of 5
following a purchase from 15/05/2023
Following receipt of my parcel I made a request via the website to customer service. I'm still waiting for a reply from them.
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Response from WAGENDASS
Hello, all messages are processed within two business days, remember to check your spam cordially
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Bille C.
Rating: 4 out of 5
following a purchase from 22/05/2023
well
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jean marie G.
Rating: 4 out of 5
following a purchase from 20/05/2023
user-friendly clear
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Frederic G.
Rating: 4 out of 5
following a purchase from 09/05/2023
All went well, order delivered in 4 days. I haven't fitted the alternator yet, but it matches the part I ordered.
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Stéphane P.
Rating: 4 out of 5
following a purchase from 08/05/2023
Delivery in 5 days instead of the 48h indicated otherwise nothing to say for the rest everything is compliant
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Birger K.
Rating: 4 out of 5
following a purchase from 05/05/2023
Fast delivery. Unfortunately communication langsamer is only France.
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Laurent G.
Rating: 4 out of 5
following a purchase from 28/04/2023
Compliant parcel received very quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2023
The site is easy to read and intuitive.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/04/2023
O processo de compra e expedição foi super rápido, mas no site da transportadora não existe movimentos desde o dia seguinte à compra, fiz outra compra noutro site da concorrência também em frança, paguei exactamente o mesmo pelo transporte, comprei no dia seguinte à compra na vossa loja, e já recebi a encomenda em casa!!! Resumindo, bom atendimento na loja, péssimo serviço de entrega!!!
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Response from WAGENDASS
Hello , concerning the preparation of order which depends on us , we thank you to have underlined efficiency of our services , concerning the carrier we are sorry for their slowness but that does not depend on our services but in this case here of the postal service. cordialement
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2023
A certain amount of vagueness about the origin of the parts, as is the case with many sites... As for the rest, nothing to say, it's fine.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2023
Delivery nikel
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2023
The envelope could have used a little more protection. Otherwise impeccable: price, product, delivery times.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2023
Very fast shipping. Parts as ordered. 4 stars only because I sent a message to the sales department for information and never got a reply. Too bad...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/03/2023
The problem is that I have asked for details such as certain dimensions to date still no response too bad. Otherwise for the purchase and delivery it was done normally.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/03/2023
Site o.k.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2023
site offering a good description of the products - delivery within the agreed timeframe - a good service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2023
Buon servizio
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/02/2023
The photos in the article are not precise enough and when there is a sketch it is not dimensioned so you can't check if the part fits.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2023
The site itself deserves a mark of 10, but the delivery of goods by post should be reviewed.Two broken bakelite collectors, good products, speed and repair completed. Would recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2023
very good product fast delivery parts fitted the same day a clock the car
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2023
the value for money of this reconditioned piece and not new as advertised seems "Good", however I paid a shipping price that should allow an arrival within 48 h and this was not respected. I lost almost a week for this set up because of this delay.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/02/2023
Very fast delivery, but the packaging leaves something to be desired, not enough protection for the product in the box, it arrived with holes caused by transport shocks.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2023
Roger Ok
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/02/2023
good and fast thanks to you cordially
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2023
Ich war zufrieden mit der Bestellung. Keine Schäden am Produkt und an der Verpackung.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2023
very fast delivery and lots of spare parts. Not easy to find the part by model number though.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2023
Delivery was fast and technical support was good. The equipment was not packaged properly. One of the parts, made of plastic, could easily have been damaged in transit, as a simple padded envelope was used.
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