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L
Rating: 3 out of 5
The delivery dates are not respected
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Customer reviews of WAGENDASS
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 8 115 published reviews
Summary of reviews
The online store "WAGENDASS" is praised for its exceptionally fast delivery, with many customers noting that their orders arrived promptly, often earlier than expected. The packaging of products is consistently described as careful and secure, ensuring items arrive in perfect condition. Customers frequently highlight the professionalism and responsiveness of the service, appreciating clear communication regarding order processing and tracking details.
Reviews 2 and 3 stars
Reset filtersM
Rating: 3 out of 5
The delivery was not respected within the 48h express delivery deadline by Chronopost.
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R
Rating: 3 out of 5
delivered what I had ordered before the stated times
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G
Rating: 3 out of 5
delivery time too long
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F
Rating: 3 out of 5
Hello, I bought this alternator for a Honda 1500 Valkyrie end of reference, if I remember correctly, MT15. The alternator is larger in diameter and cannot be installed as is without removing the engine box from the frame or adjusting the height of the drive pulley, which I have done. It seems wise to remove the reference MT15 from the compatibility list. Best regards
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Y
Rating: 3 out of 5
I ordered 2 solenoids for Bosch starter with 2 different references. I received the 2 devices that look like two peas in a pod and I had to find my order to differentiate them because there is no reference on the product corresponding to the invoice. However, the price difference between the two models is notable; 10 euros.
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D
Rating: 3 out of 5
The items are as described and in perfect order. However, I was not at all satisfied with the delivery time and in the meantime ordered from another dealer and was able to install those before I even received my order... Ordered on 14.06, shipping confirmation on 18.06, delivery on 26.06. There were 8 working days between ordering and delivery excluding Saturday. Actually OK, if I hadn't paid over 16 euros for express shipping. Conclusion: If you're in a hurry, you should better order elsewhere.
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F
Rating: 3 out of 5
The postage on the envelope was not correct, I had to pay almost 5€ to get the envelope..... really unprofessional...
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A
Rating: 3 out of 5
Fast delivery, nothing to say! But the starter doesn't start well (sounds like the teeth of the starter are not engaging with the notches of the engine) so I only kept the upper part of your starter.
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M
Rating: 3 out of 5
Fast but I received the damaged order
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O
Rating: 3 out of 5
Fast shipping. However, the part received is defective, contacted customer service by email. Very responsive, they sent me another part which is also defective. I called them, they refunded me. On the other hand, serious and responsive seller.
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S
Rating: 3 out of 5
Good morning, I still have no news about the package, let alone tracking information.
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D
Rating: 3 out of 5
I ordered 2 Solex carburetor jets and the problem is that you do not specify the nominal diameter of the thread. One is the correct diameter and the other is unusable. Other sites indicate the DN.
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J
Rating: 3 out of 5
My order has arrived well, the only small downside is that the rubber protecting the ground braid is not completely airtight with the starter body, however given the distance from Réunion Island I still replaced it, the engine starts correctly.
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L
Rating: 3 out of 5
Nickel
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D
Rating: 3 out of 5
Site clear and precise Delivery: fast, well packaged Product: equivalent for Guzzi V11: starter lacks power compared to original Valeo :(
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G
Rating: 3 out of 5
Ordered a carb diaphragm for a 205. Received in a simple bubble envelope, so the envelope was pierced... Remains to be seen if the part fits.
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S
Rating: 3 out of 5
Hello, as the part ordered does not fit my vehicle, I cannot be satisfied. On the other hand, I appreciated the fast delivery and the reply to my e-mail. Best regards.
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M
Rating: 2 out of 5
Poor quality coal Cut
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Response from WAGENDASS
Hello , you have sent us a photo , we can see that the coal was broken after being welded and mounted , despite this we have sent you a new set of coal .
We wish you a good day
We wish you a good day
J
Rating: 3 out of 5
Some parts of the kit do not match the 32 TLDR Weber exp carburettor. Paper gaskets, O-rings.....
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J
Rating: 3 out of 5
Compliant order, I recommend.
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H
Rating: 3 out of 5
Very good transaction, new part and very well conditioned. I recommend
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W
Rating: 3 out of 5
I received the device but my weather forecast still doesn't work. I don't blame the transmitter for the malfunction, but the delivery is long.
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F
Rating: 3 out of 5
Shipping can be faster.
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P
Rating: 2 out of 5
No information on the product, it doesn't have the same features. Not good for Harley
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Response from WAGENDASS
If you buy electrical parts without checking this, you have a good chance of ordering the wrong part. Best regards
P
Rating: 2 out of 5
The brushes are in order, but they don't have the nuts (US standard) and, above all, the outer insulating ring. In my case, therefore, the brushes are immovable, since I had to destroy the existing one. I should have taken a better look at the photo... Too bad.
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Response from WAGENDASS
Hello , the set of brushes is delivered as shown in the photo , you have received exactly what you bought , note that this very common set of brushes is mounted by all our customers without any problem . Best regards
P
Rating: 3 out of 5
Model was not going to return by mail is at my expense
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Response from WAGENDASS
Hello, we take the return at our expense if we make a mistake but in your order you ordered a starter and you received the one ordered, you could previously contact us to verify which was the model that suited you. cordially
J
Rating: 3 out of 5
The delivery was very long and I had one bad piece in the 5 I ordered.
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M
Rating: 3 out of 5
Quick order
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P
Rating: 3 out of 5
I'll get back to you as soon as I've received a reply to my 06 courant request. Thank you.
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S
Rating: 3 out of 5
The site is good, but they need to specify whether the products are Made in Germany or OEM ???? Thanks
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P
Rating: 3 out of 5
a little long on delivery
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K
Rating: 2 out of 5
The right part delivered, but by my research!... Quality seems fine, from a time served mechanic, but the 2 days before dispatch we find untimely.
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Response from WAGENDASS
Hello, thank you for pointing out that the part is good and easy to find on our site. Sincerely
A
Rating: 2 out of 5
Very good responsiveness. Good value for money. I didn't give them top marks because of the delivery. I paid for delivery to a relay point, and on all the documents it's noted the relay point delivery address. The parcel arrived at the billing address at 1pm and was picked up by a neighbor passing by on the road. Not even an identity check. It could have been anyone who took delivery. Luckily, the neighbor was honest.
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Response from WAGENDASS
Hello, thank you for noting that our service was compliant. It's a shame to penalize us when, as you point out, it's the carrier who did a poor job.
F
Rating: 3 out of 5
Bonjour, je trouve les frais de port très élevé, s'ils auraient été moins élevé j'aurais pris plus d'articles bien à vous
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G
Rating: 3 out of 5
This is the second time I've ordered from Wagendass and I've been very satisfied with the quality of the parts and the service, but I really have to stop delivery with CHRONOPOST, which is completely lacking in seriousness. After a 1st day delay, this is the 2nd time they've postponed delivery for supposedly "Prolonged absence of the recipient" when it's done in a Super-U that stays open all day! Who are they kidding? I paid a fast delivery supplement for nothing!
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J
Rating: 3 out of 5
carrier tracking: the parcel was dropped off at a neighbor's house without leaving a message. I wasted several days looking for the parcel until the neighbor showed up.
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Response from WAGENDASS
Hello , we are sorry for the bad service of the carrier , as you know it well we are not this last and do not have the hand on the parcel when it is between the services of the carrier cordially
S
Rating: 2 out of 5
I ordered gaskets for my carburettors and I received my order but it was in a simple unprotected package. I'm lucky that nothing is bent.
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Response from WAGENDASS
Hello, you received the seals in a bubble envelope, like all the seals we send, so they are protected, which is why, as you specify, you received them undamaged. Best regards
R
Rating: 3 out of 5
Trustworthy site, but delivery always takes longer than expected...
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F
Rating: 2 out of 5
The parts are of average quality and I'm not even talking about the half-open packaging due to the non-existence of scotch tape.
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