Customer reviews of WAGENDASS

ok not very serious i ordered several sets of brooms there are sets of 4 brooms and sets of 2 brooms but never a set of 1 broom?

problem with delivery time parcel lost but recovered 2 days later

Delivery time of 6 days, including 4 working days, which is a bit long. No delivery notice was given of the day and time of the delivery. The DPD relay in Spain (SEUR) is a bad deliverer.

Lack of specifications on parts (see fakes)

I thought I'd found a site selling quality parts, but no, first of all the packaging, the cardboard was made from an old piece of cardboard, then it was the attractive price that attracted me, and be careful, I bought a diode bridge for a Bosch alternator, to my great disappointment, the quality of the diode bridge is very poor, nothing to do with the OEM part, it's a C...e /etconçue et fabriqué sûrement chez un électricien du coin de la rue je n'ose même monter la pièce sur mon alternateur de peur de tomber en panne attention pas prévu pour un travail professionnel mais plutôt en cas d'urgence en cas de panne dans le désert la pièce coûte 38 euros mais croyez moi vaut vaut better metre 60 and to have good material so do as I do go to the mikatec site to find quality parts and not poor quality counterparts so electrical parts suppliers to look out for and if you don't put this message on line you'll be putting buyers on the spot who'll be cheated.

OOOOOOOO

Fast and good value for money

DIDN'T RECEIVE THE RIGHT PART WAIT FOR A CALL BACK

everything was fine except for the needle cage, which had the wrong inside diameter! as a result, assembly was impossible.

The product was in conformity with the order, it left the same day. Unfortunately Chronopost took 4 days to deliver with a lot of lame excuses!!!! TNT is one of the most efficient for parcels under 30kg. Too bad for this missed delivery which spoils the service rendered. In spite of everything, our complaint by telephone was treated immediately with a Chronopost reminder which delivered this day. NB: a telephone on the site would be welcome.

bonjour, The service is satisfactory but the order preparation takes a little time before shipping.

WELCOME on the phone: I almost felt like a nuisance. I received the product but it wasn't installed yet.

Fast, but there must be a line I didn't read in the sales conditions.
A diagnosis must first have been carried out by a professional on a test bench before the warranty is covered.

The starter worked once with a noise of iron and then nothing. OUT OF ORDER. I was reimbursed for the price of the starter, but not for the return postage, i.e. about 30 euros. Not being responsible for the poor quality of the starter, this is expensive for a single start. I'm going to contact customer service about this, as I don't see why I should have to pay the return postage for a new but faulty starter.

Package arrived late

I haven't explored it

You ask me to choose the type of shipment, but you don't mention that it will cost an extra €10 !!!!!!

lack of precision on spares

Following receipt of my parcel I made a request via the website to customer service. I'm still waiting for a reply from them.

O processo de compra e expedição foi super rápido, mas no site da transportadora não existe movimentos desde o dia seguinte à compra, fiz outra compra noutro site da concorrência também em frança, paguei exactamente o mesmo pelo transporte, comprei no dia seguinte à compra na vossa loja, e já recebi a encomenda em casa!!! Resumindo, bom atendimento na loja, péssimo serviço de entrega!!!

The problem is that I have asked for details such as certain dimensions to date still no response too bad. Otherwise for the purchase and delivery it was done normally.

Site o.k.

The photos in the article are not precise enough and when there is a sketch it is not dimensioned so you can't check if the part fits.

The site itself deserves a mark of 10, but the delivery of goods by post should be reviewed.Two broken bakelite collectors, good products, speed and repair completed. Would recommend.

Very fast delivery, but the packaging leaves something to be desired, not enough protection for the product in the box, it arrived with holes caused by transport shocks.

good and fast thanks to you cordially

missed deadline

The delivery time is a bit long and the price is not the best.

I give this note because, although THE STARTERS received are perfectly adapted and compliant, the first ordered ''lasted'' ONLY a few weeks, then began to heat enormously, but the seller did not offer to operate the warranty , , , , , DAMAGE

Parts do not match, despite delznde checking before dispatch. Too bad. Delivery time very good though.

the part failed 2 hours after installation

No problem to order but .....

not easy to find the right alternator for your vehicle

It's a pity I couldn't get someone to advise me. Same anonymity as when ordering on Amazon.
I know the seriousness of WAGENDASS that's why I still ordered online, I am a "small" occasional customer. I hope that for the "big" customers WAGENDASS is more attentive.
Be careful, excessive dematerialization is not all good.

very good and fast

Deadlines announced on the website and by telephone were not met.

This time the delay was very long to receive the item ordered, however I thank you for your speedy refund.

Following receipt of my order for the starter, I called your services.
The person I spoke to on the phone should be a little more attentive to the customer and a lot less certain about things.... Not very emphatic: he could do with some training... a little less aggressiveness would be appreciated.

Marchandiese not collected

Approximate part in terms of machining. Fixing axes +/- 3 cms off-set from original model. Intense modifications with machining of parts on demand for possible adaptation. Not recommended for amateurs or average mechanics.