Customer reviews of WAGENDASS

if the site is clear, the part ordered is faulty and the delivery time not respected (chronopost, high price), for which wagendass is not responsible; but my vehicle remains broken down, and I need it!

My order arrived safely. In the package, very, very vague English instructions, connector diagram not usable, machine translation... request for advice by message, can't help... Well...

Solenoid Search: This note reflects the response given to my request for information and ordering assistance. I sent a 1st email explaining that the references of my starter did not correspond to anything in your database. I attached all the available information + the dimensions of my starter + solenoid..thinking that your company, faithful to its declarations (on your site)... would provide me with help... I didn't even look at my attachments... sending the photo of the engraving on the starter motor (Bosch), didn't elicit any reaction from customer service... After much research, I decided to order a solenoid that I thought would be usable. ( Between you and me, your technical doc is a mess...half the dimensions are missing or don't apply to the product. The order was processed very quickly, receipt was prompt and the product conformed. From this point of view, nothing to say. Very good seller. Having finally found from Bosch Hungary (one of your suppliers?) the secret of my reference with its equivalent starting with the famous 000, I placed an order for another Solenoid...which I installed on my second starter. So, to sum up, you pride yourself on being able to find a solution, even if our devices are old and unidentifiable, in fact, this is not the case. Finally, your customer service has no consideration for the "Customer" with you, it's move along, there's nothing to see. If the person who replied to me had taken the time to look at the documents I sent him, he would have offered the first solenoid I ordered and would have made a happy customer...instead of the laconic "this model is unknown to us and after research with our suppliers" So, to conclude, remove from your site any reference to helping your customers.

Faulty part

The navigation on the site is correct, the delivery is on time, the product corresponds to the order, however I called for a technical question on the regulator and the person (so-called specialists) told me we are a retailer and not a technician, I was a little disappointed. I had to make do with the Internet to find an answer to my question.

site navigation is not very easy.

I couldn't get any more information about the condition of the used part offered on the site... So I ordered anyway, and was disappointed when I received it...

Colissimo delivery is really not a success because it takes a week to get from the Lyon region to Limoges, which is very expensive as the Post Office doesn't do its job properly.

The instructions supplied do not allow easy assembly of the part.

Good reception, corresponding to my order, the only downside being that some parts were faulty in transit.

Delivery times, price, nothing to say. However, mechanical interference...

Following the purchase of coal for my alternator, impossible to track my order ... problem with the post office or wagendass? I'm also having trouble logging into my account at ....

difficult to find your way around, as many references

The starter works very well (for the moment), but there's a little problem with the installation. One of the fasteners is touching the steering column. To be seen later!

Everything would have been perfect if I'd had the right starter, giving the original part number (Bosch). I still don't understand who made the mistake.

product noted as in stock. i needed it urgently, so i paid full price for an express delivery ....verdict delay of more than 7 full days. ....bilan 2 weeks of adret for a construction machine ....Une week after collection to make the shipment = not great. .....Pieces conform, but delay good acceptable when you ask for an express delivery. either they did not cut themselves off then processing the order, or not in stock. But the result is the same.

Perfect search, fast, efficient

the site needs to be improved, to make navigation easier

Don't mention that the sleeve is not complete

I am moderately satisfied

Disappointed with the time it took to prepare my order, I phoned on Monday for a starter motor and was told that it would leave on Monday and that I would receive it on Wednesday. Nothing, I called on Wednesday and was told that it was being prepared. Very very disappointed.

postage paid more expensive to get within 48 hs, and delivery 72 hs, and not delivered to the address changed, forced to pick up at a relay point.

bs 2 shirts bought in size xl, one fits, the other is too big: I ordered 3, I received only 2 ??

too long to send by post

Unfortunately I did not receive the correct starter but the telephone service was responsive.

Product corresponds to the Piece you are looking for. Fast delivery.
Only defect, product poorly protected Given the fragility of the piece, knowing that deliveries are far from being tender.
And the packaging, the coals were not now discarded. If you don't manage, you run the risk of breaking them during assembly.

The delivery was borderline because the package was quite damaged, fortunately without any damage to the part.

The starter arrived chromed, which wasn't mentioned, and the starter's power stud isn't in the original place, which implies a modification, and I can't fit the original hubcap on the starter. This lack of precision means that I'm disappointed with my purchase and don't think I'll be coming back to your site.

More technical information about the part (voltage, amperage, etc.)

Order received on time, packaging a little light, the membrane had punctured the bag, given the price of postage.....

lack of technical product information

Hello, the products are of good quality, too bad about the packaging, no protective bubbles, very damaged contact rings as a result.

Hello. I hesitated to put it on notice. For navigation, it's fine. To have found the exact part with ref"Yamaha", çà can go, but I received a starter which does not correspond at all to the photograph and reference. I printed it and showed it to the mechanics, and they confirmed to me that the part sent did not correspond at all. I hurried to phone you and got an answering machine saying you were closed until August 21. So my bike is stuck at the "mechanic" at least until the return of my part. I'll wait until the 22nd to contact you by phone, to avoid any further delay. Hoping that things will go well from here. Sincerely

Delivery time is a bit long

One of the regulator coils is broken !!! how to do it !!!

Without the help of an operator, I couldn't find the part number for my starter. In this respect, it would be useful to have more information, such as a drawing with dimensions and a wiring diagram. Being able to get advice from a technician on line would be much appreciated.

DELIVERY TIME FAR TOO LONG 6 DAYS

I came to this site by chance. The only downside is that for a private individual like me, but a consumer because I do a lot of my own repairs, it doesn't offer a list of vehicle parts by VIN or license plate. That's a shame. You need the part number to visit this site and be sure you've got the right one. In my opinion, the site could be improved in this respect.

Correct delivery and shipping.

very good welcome such good communication thank you efficiency rapidity of expedition well received the parcel on the other hand no damage fortunately because the packaging was badly made an armature of dynamo it is a fragile part that could have ended badly good evening