Customer reviews of WAGENDASS

I paid for a chronopost parcel with a delivery address at my home;I had to go and pick up my parcel 10 minutes away. Given the price of chronopost, I should be delivered at home;

I'm disappointed with one item: the solenoid, because it says on your site that the product is new when it isn't. I'm surprised...

I have just received my parcel otherwise very boen

I don't have the ' piece I should have had

Hello first order carbon for starter, and they are for alternator which are smaller .not conform to the description . Disappointed for a first order

Order cancelled due to unavailability. Refunded quickly though ...

perfect for the order but the delivery by colisimo CATASTROPHIC ..as usual. I took the supplement home delivery against signature and my package ended up at the post office! during the call to Wagen dass :"débrouillez vous avec la poste "

The website is very good, as are the products, but the problem is the delivery of the seal pouches in simple envelopes, because twice now I've received them with the ovad seals and others folded in half and therefore unusable. But the delivery is very fast.

Hello, I did not receive the correct parts as described on the website (brush dimensions). I give this negative note because the person who answered the phone (to explain the problem and find a solution) was very unpleasant. He hardly knew how to be polite... However, I did receive my refund in my bank account. After that, I relate my experience, a single order...

Correct...............................

half disappointed this specialist described this carburettor as used, but he must have known what he was sending me as a specialist because in fact it was missing an external Venturi needle screw so that was visible as soon as he had it in hand to put it in the box ....and surprise inside when opened it was missing the float, so if he had been totally honest he should have specified in his ad that it was not a functional carb after revision and cleaning but rather a bank of organs ......

Unfortunately, the return pump diaphragm was missing. By return e-mail, they will send the missing part.

not enough precision on product dimensions

Explanations not sufficient, hence definite error when ordering I hope to be reimbursed quickly...

Delivery time and commitment not respected, yet he had the product in stock. Order placed on Wednesday morning (I contacted him beforehand and sent him an e-mail) delivered on Saturday: you'll understand my disappointment he had promised to deliver it to me by Friday at the latest before leaving on vacation.

Good service but slow shipping...!

Normal On the other hand, 4 working days to receive a part that others deliver in 24:00, even though I took care to overpay for the service. I think it's a shame and I wouldn't recommend it to others ...

The items ordered were received without any problems, but the telephone greeting was borderline unpleasant. You had the impression that you were annoying the person by asking for details.

The starter for my bike didn't fit (incorrect dimensions). An adaptable part probably from a bad Chinese or Eastern manufacturer.
But that I can accept. I'm sorry that, despite my request, nobody bothered. So I took some parts from the old one and put them on the new one... I won't be asked again. On the other hand, the logistical service is perfect... I got it in record time and I had a very nice and efficient person from wagendass (probably the store). On the other hand, I can't advise you enough to check the quality and the respect of the dimensions... and above all to reply to customers when you have a complaint about a purchase.

bravo expedition rapide

Pulley does not match my alternator, although I had given all the details of the pulley, especially the locking screw is a 17 mm hexagon socket (CHC) and not a toothed print.Otherwise problem-free reimbursement.

I paid for delivery to my depot and not to a relay point !!!!!!!!

the product looks OK, but the element is very poorly protected in its packaging. as a result, the casing is cracked and a cable fastener has gone through the packaging.

The payment system only accepts French credit cards, why? As things stand today, the PayPal payment solution is highly criticized for being run by Zionist entities. I was on the verge of dropping my order to avoid having to deal with them!

order well registered but delivery time a little long said 48h delivered 5 day after thank you anyway

Products that don't match

fast delivery but not compliant.

Few orders placed

The site indicated that one of the starter bearings was unavailable, when in fact it was. Fortunately, the problem was solved quickly and efficiently over the phone.

it's the wrong model, but I found the spring I had lost.

Useful but difficult to match

Wrong part received, despite my phone call for confirmation, the error is human ... New part received shortly after ...