9.7/10
★★★★★
based on 7366 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

.....

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Acheteur Vérifié
purchased on 28/03/2022
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1 /5
★☆☆☆☆

We do not receive the item ordered and prefer to send an unknown game and especially for the same price without warning before this change....I DO NOT RECOMMEND

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Acheteur Vérifié
purchased on 01/04/2022
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1 /5
★☆☆☆☆

Unsympathetic customer service that only responds after a reminder and offers no solution.

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Acheteur Vérifié
purchased on 17/02/2022
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1 /5
★☆☆☆☆

I still haven't received anything, very disappointed.

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Acheteur Vérifié
purchased on 01/03/2022
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Answer from WAGENDASS
Hello , you ordered on 01/03 at 18h11 , it left our premises on 02/03 at 8h18 , you received a tracking number from the post office , we have made a request to the post office , you entered the wrong address " Dominique picard 12 rue de la marjolaine 30230 paris " which generated the problem , we have sent them your correct address , be careful to check the details you provide ordially
1 /5
★☆☆☆☆

Despite the right reference it's not the right piece

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Acheteur Vérifié
purchased on 06/02/2022
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1 /5
★☆☆☆☆

Non-compliant starter, adaptable to fit with the old starter, I would not recommend this site to anyone.

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Acheteur Vérifié
purchased on 23/11/2021
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1 /5
★☆☆☆☆

Complicates

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Acheteur Vérifié
purchased on 22/10/2021
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1 /5
★☆☆☆☆

Product received does not correspond to the order...seller's error, but it's the buyer who pays the shipping costs (26,00€)...a shame! No discussion possible.

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Acheteur Vérifié
purchased on 16/09/2021
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1 /5
★☆☆☆☆

I received the part but it turns out that it's not the fault. You refuse to take the part back because it was fitted for a minute, taking every precaution not to damage it. This is not a commercial gesture on your part; I'm very disappointed.

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Acheteur Vérifié
purchased on 10/09/2021
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Answer from WAGENDASS
Hello, as you have read in our terms and conditions before purchase, the parts can be returned but new and not assembled, it goes without saying that any assembled part can not be taken back. this one out of respect for other customers could not be put back for sale.
1 /5
★☆☆☆☆

A company that does not question itself. Does not seek customer satisfaction. Unpleasant (electronic) correspondence. Reshipment costs always at customer's expense. Sales are not for her. A change of career seems inevitable.

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Acheteur Vérifié
purchased on 31/08/2021
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1 /5
★☆☆☆☆

I only received my order on wednesday april 14th by chronopost instead of saturday 10th.

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Acheteur Vérifié
purchased on 09/04/2021
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Answer from WAGENDASS
Hello , we are sorry for the time taken by chronopost to deliver your parcel but once the parcel has been passed on to the delivery service we no longer have control over it cordially
1 /5
★☆☆☆☆

I ordered a 147.5 nozzle which is actually 150, I'm disappointed.

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Acheteur Vérifié
purchased on 08/04/2021
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1 /5
★☆☆☆☆

I didn't pay the right amount to send it back and I was reimbursed €25 on the invoice, so I lost €45 for nothing. Not serious.

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Acheteur Vérifié
purchased on 18/03/2021
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Answer from WAGENDASS
Hello , we accept returns in case of customer error without any problem but the products must be returned new and without traces of assembly , which was not the case of your return , we have however accepted as a commercial gesture your return , we are surprised by your message. cordially
1 /5
★☆☆☆☆

Sender who does not assume responsibility for meeting delivery deadlines. To be avoided!

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Acheteur Vérifié
purchased on 23/09/2020
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Answer from WAGENDASS
Hello, you made an order for Mayotte, the delivery time depends on the treatment by the postal services which are about 1 month currently for your special destination, which was your case. cordially
1 /5
★☆☆☆☆

Dishonest. After advice wrong part sent. No return possible.

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Acheteur Vérifié
purchased on 12/10/2020
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Answer from WAGENDASS
Hello, you have contacted us following an error on your part having ordered the wrong part number, you have assembled this part so in accordance with our GTC we do not take it back, only new and unassembled parts are taken back. cordially
1 /5
★☆☆☆☆

I left a message on Friday with my telephone number. No call back

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Acheteur Vérifié
purchased on 12/06/2020
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Answer from WAGENDASS
Hello, all my messages are consulted and answered according to the activity. cordially
1 /5
★☆☆☆☆

The part does not conform to the reference. Very complicated dialogue with caller. Does not recognize that the part is not the right one. Do not recommend.

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Acheteur Vérifié
purchased on 12/04/2020
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Answer from WAGENDASS
Hello, thank you for your feedback.
1 /5
★☆☆☆☆

Product failed 2 starters in 2 months

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Acheteur Vérifié
purchased on 07/09/2019
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Answer from WAGENDASS
Hello, if you have encountered a problem with an item, please do not hesitate to contact us. We have had no feedback from you.
1 /5
★☆☆☆☆

Damaged product that I was only able to see once unpacked, carrier via parcel relay who didn't want to know anything, Wagendass service available but very unpleasant. And above all, the reference given for the equivalent material was wrong! The part I ordered is not compatible, yet is sold as such. In short... this site is to be avoided!

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Acheteur Vérifié
purchased on 17/05/2019
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Answer from WAGENDASS
Hello , we are sorry for this inconvenience , the products are controlled before sending . very cordially
1 /5
★☆☆☆☆

Very disappointed the part does not correspond to the proposed model

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Acheteur Vérifié
purchased on 03/05/2019
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Answer from WAGENDASS
Hello, the starter corresponds to the Valéo D6RA75 model and is fully compliant. It is important to check the correspondence with the part number of your old starter.
1 /5
★☆☆☆☆

Wrong picture ref bizar

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Acheteur Vérifié
purchased on 23/04/2019
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Answer from WAGENDASS
Hello, our sales conditions clearly state that photos are not contractual.
1 /5
★☆☆☆☆

I do not recommend

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Acheteur Vérifié
purchased on 23/07/2018
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1 /5
★☆☆☆☆

Not good at all

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Acheteur Vérifié
purchased on 18/12/2017
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