/10
★★★★★
based on 6642 reviews published
★★★★★
based on 6642 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Problem with delivery time parcel lost but recovered 2 days later
Arnaud S.
purchased on 17/01/2024
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3
/5
★★★☆☆
Delivery time of 6 days, including 4 working days, which is a bit long. No delivery notice was given of the day and time of the delivery. The DPD relay in Spain (SEUR) is a bad deliverer.
Lluis G.
purchased on 03/01/2024
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3
/5
★★★☆☆
Lack of specifications on parts (see fakes)
Dominique L.
purchased on 29/12/2023
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2
/5
★★☆☆☆
I thought I'd found a site selling quality parts, but no, first of all the packaging, the cardboard was made from an old piece of cardboard, then it was the attractive price that attracted me, and be careful, I bought a diode bridge for a Bosch alternator, to my great disappointment, the quality of the diode bridge is very poor, nothing to do with the OEM part, it's a C...e /etconçue et fabriqué sûrement chez un électricien du coin de la rue je n'ose même monter la pièce sur mon alternateur de peur de tomber en panne attention pas prévu pour un travail professionnel mais plutôt en cas d'urgence en cas de panne dans le désert la pièce coûte 38 euros mais croyez moi vaut vaut better metre 60 and to have good material so do as I do go to the mikatec site to find quality parts and not poor quality counterparts so electrical parts suppliers to look out for and if you don't put this message on line you'll be putting buyers on the spot who'll be cheated.
Jean Claude V.
purchased on 26/12/2023
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2
/5
★★☆☆☆
OOOOOOOO
Jean Luc C.
purchased on 23/11/2023
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Answer from WAGENDASS
Hello, you ordered the model with two fasteners as described in the advert and as it is an original Ducellier, you should have a reference on the solenoid, we asked you to send it to us for research, please note that you never replied despite our offer of help. Have a nice day!
3
/5
★★★☆☆
Fast and good value for money
Gérard M.
purchased on 08/11/2023
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2
/5
★★☆☆☆
DIDN'T RECEIVE THE RIGHT PART WAIT FOR A CALL BACK
Stephane L.
purchased on 23/10/2023
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Answer from WAGENDASS
Hello , you contacted us about this , we called you back 10 minutes later then sent you all the information by email 15 minutes later , then again today , you even replied to our message which contained all the information . cordially
3
/5
★★★☆☆
Everything was fine except for the needle cage, which had the wrong inside diameter! as a result, assembly was impossible.
Thomas M.
purchased on 15/10/2023
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3
/5
★★★☆☆
The product was in conformity with the order, it left the same day. Unfortunately Chronopost took 4 days to deliver with a lot of lame excuses!!!! TNT is one of the most efficient for parcels under 30kg. Too bad for this missed delivery which spoils the service rendered. In spite of everything, our complaint by telephone was treated immediately with a Chronopost reminder which delivered this day. NB: a telephone on the site would be welcome.
Jean-marc L.
purchased on 22/08/2023
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3
/5
★★★☆☆
Bonjour, The service is satisfactory but the order preparation takes a little time before shipping.
Patrice M.
purchased on 17/08/2023
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3
/5
★★★☆☆
WELCOME on the phone: I almost felt like a nuisance. I received the product but it wasn't installed yet.
Jean G.
purchased on 11/08/2023
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Answer from WAGENDASS
Hello , Our telephone service is at your disposal with the greatest pleasure cordially
3
/5
★★★☆☆
Fast, but there must be a line I didn't read in the sales conditions.
A diagnosis must first have been carried out by a professional on a test bench before the warranty is covered.
Benjamin V.
purchased on 17/07/2023
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Answer from WAGENDASS
Hello , the warranty procedure is as follows , you must return the starter with the warranty request duly completed with the reference of the old starter and a copy of the invoice , on receipt it is returned to the manufacturer who will test it , if the warranty is proven you will receive reimbursement of the starter , here is the link to the warranty request . in any case a test bench must be made by a professional before sending Cordially
2
/5
★★☆☆☆
The starter worked once with a noise of iron and then nothing. OUT OF ORDER. I was reimbursed for the price of the starter, but not for the return postage, i.e. about 30 euros. Not being responsible for the poor quality of the starter, this is expensive for a single start. I'm going to contact customer service about this, as I don't see why I should have to pay the return postage for a new but faulty starter.
Gilbert H.
purchased on 25/07/2023
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3
/5
★★★☆☆
Package arrived late
Laurent N.
purchased on 10/07/2023
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3
/5
★★★☆☆
I haven't explored it
Dominique T.
purchased on 11/07/2023
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3
/5
★★★☆☆
You ask me to choose the type of shipment, but you don't mention that it will cost an extra €10 !!!!!!
Jean Clauderejane B.
purchased on 28/06/2023
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2
/5
★★☆☆☆
Lack of precision on spares
Jan R.
purchased on 12/06/2023
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2
/5
★★☆☆☆
Following receipt of my parcel I made a request via the website to customer service. I'm still waiting for a reply from them.
Xavier C.
purchased on 15/05/2023
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Answer from WAGENDASS
Hello, all messages are processed within two business days, remember to check your spam cordially
2
/5
★★☆☆☆
O processo de compra e expedição foi super rápido, mas no site da transportadora não existe movimentos desde o dia seguinte à compra, fiz outra compra noutro site da concorrência também em frança, paguei exactamente o mesmo pelo transporte, comprei no dia seguinte à compra na vossa loja, e já recebi a encomenda em casa!!! Resumindo, bom atendimento na loja, péssimo serviço de entrega!!!
Acheteur Vérifié
purchased on 19/04/2023
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Answer from WAGENDASS
Hello , concerning the preparation of order which depends on us , we thank you to have underlined efficiency of our services , concerning the carrier we are sorry for their slowness but that does not depend on our services but in this case here of the postal service. cordialement
2
/5
★★☆☆☆
The problem is that I have asked for details such as certain dimensions to date still no response too bad. Otherwise for the purchase and delivery it was done normally.
Acheteur Vérifié
purchased on 21/03/2023
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2
/5
★★☆☆☆
Site o.k.
Acheteur Vérifié
purchased on 17/03/2023
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3
/5
★★★☆☆
The photos in the article are not precise enough and when there is a sketch it is not dimensioned so you can't check if the part fits.
Acheteur Vérifié
purchased on 26/02/2023
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3
/5
★★★☆☆
The site itself deserves a mark of 10, but the delivery of goods by post should be reviewed.Two broken bakelite collectors, good products, speed and repair completed. Would recommend.
Acheteur Vérifié
purchased on 02/03/2023
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3
/5
★★★☆☆
Very fast delivery, but the packaging leaves something to be desired, not enough protection for the product in the box, it arrived with holes caused by transport shocks.
Acheteur Vérifié
purchased on 15/02/2023
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2
/5
★★☆☆☆
Good and fast thanks to you cordially
Acheteur Vérifié
purchased on 09/02/2023
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3
/5
★★★☆☆
Missed deadline
Acheteur Vérifié
purchased on 24/11/2022
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3
/5
★★★☆☆
The delivery time is a bit long and the price is not the best.
Acheteur Vérifié
purchased on 16/11/2022
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3
/5
★★★☆☆
I give this note because, although THE STARTERS received are perfectly adapted and compliant, the first ordered ''lasted'' ONLY a few weeks, then began to heat enormously, but the seller did not offer to operate the warranty , , , , , DAMAGE
Acheteur Vérifié
purchased on 13/10/2022
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2
/5
★★☆☆☆
Parts do not match, despite delznde checking before dispatch. Too bad. Delivery time very good though.
Acheteur Vérifié
purchased on 14/10/2022
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2
/5
★★☆☆☆
The part failed 2 hours after installation
Acheteur Vérifié
purchased on 21/07/2022
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