Customer reviews of Wakagi.fr

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 470 published reviews
5 399 85% 4 53 11% 3 8 2% 2 6 1% 1 4 1%

Summary of reviews

The online store delivers exceptional product quality, as evidenced by the beautiful teacups, lamps, and various other items that customers found to be even more stunning than depicted in images. Fast delivery is a consistent highlight, with many orders arriving quickly and in perfect condition, ensuring a seamless shopping experience. Customers commend the careful packaging of products, which minimizes the risk of damage during transit, exemplifying the store's attention to detail.

Reviews 1 and 2 stars

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A
Armando F.
Rating: 1 out of 5
following a purchase from 15/04/2026
According to the seller, the figure was 40 cm tall, but it doesn't even reach 15. I've been scammed.
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Response from Wakagi.fr
Hello, we don't understand where the information about the 40 cm comes from, as in our ad the indicated measurements are as follows:

length: 8.3 cm
height: 18.5 cm
width: 6 cm.
M
Marina D.
Rating: 2 out of 5
following a purchase from 20/02/2026
The item did not match the description. The company does not want to take responsibility. The return is always at the customer's expense, whether right or wrong. Quite a questionable attitude.
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Response from Wakagi.fr
Good morning,

We are sorry to hear that the item did not meet your expectations. To verify your request and the history of our exchanges, could you please indicate the date you sent an email to our customer service and through which channel? At the moment we cannot find any trace of conversation in our system.

Thank you in advance for your feedback.
Best regards,
Customer service
N
Nathalie B.
Rating: 1 out of 5
following a purchase from 24/08/2024
Very disappointed by the mediocre quality of the teapot.
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Response from Wakagi.fr
Hello,
I don't know what you didn't like about our particular product, but you wouldn't call a handmade teapot made of ceramic mediocre. Each teapot is unique and may contain manufacturing defects, unfortunately. Have a nice day!
G
Gleb G.
Rating: 2 out of 5
following a purchase from 07/05/2024
I ordered a total of three items, but only received two
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Response from Wakagi.fr
Hello, we are sending you an e-mail.
V
Vanessa C.
Rating: 1 out of 5
following a purchase from 26/11/2023
The site supposedly sold me "the last daruma" and as such, this one is bottomless. Customer service told me that they had no stock of the piggy bank stopper, on the pretext that I had bought the last one. Of course, at the same price as a compliant daruma, and without any mention on the site that it was non-compliant. No response from "customer service" since... Deplorable, I must say.
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Response from Wakagi.fr
Hello Vanessa,

We have taken your feedback into consideration. Unfortunately, as yours was the last item in stock, we were unable to double-check whether this item was supplied with a lid. We initially thought it was a daruma supplied with the lid, but this was not the case as you mentioned. It should be noted that no similar remarks have been reported among hundreds of previous orders for this product. Being a DIY daruma, perhaps you could consider exploring creative options to make up for this lack of operculum?
P
Pilar C.
Rating: 1 out of 5
following a purchase from 13/05/2023
Fast, well packaged and was what I expected.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/10/2022
The item purchased was not as described on the website. There was no mention that this fabric was embossed, which made it useless for my project. Even the colors are very different from what is shown in the picture. I was very disappointed, the fabric being quite expensive as well. I can't trust your descriptions anymore.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/09/2022
very expensive for the quality and especially for the finish of the shoes. the glue exceeds all around on the tops of the soles not super pretty :( top
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Acheteur vérifié
Rating: 2 out of 5
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Rating: 2 out of 5
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Rating: 2 out of 5
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Rating: 2 out of 5
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Cédric P.
Rating: 2 out of 5
The teapot was in promotion because of a default. Only there were two defaults. One was not mentioned. After complaint I was told that the 2 defaults were mentioned.
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