/10
★★★★★
based on 391 published reviews
★★★★★
based on 391 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
I ordered a total of three items, but only received two
Gleb G.
purchased on 07/05/2024
Translated review
Answer from
Wakagi.fr
Hello, we are sending you an e-mail.
3/5
★★★☆☆
La livraison de ma dernière commande était parfaite. If you like, please pay attention to the quality of the merchandise. Two tea boxes were slightly damaged, a wooden tea caddy (Hakone Yosegi brand) was seriously damaged. A bolt in silver was slightly broken. Next time, I will return it.
Daniela F.
purchased on 17/11/2023
Translated review
Answer from
Wakagi.fr
Hello,
We apologize for the inconvenience caused by the condition of your orders. We have taken note of your comments on the quality of the goods and we are committed to improving our packaging process to ensure the safety of the items on delivery. It's a pity, you should have sent us an e-mail with a photo so that we could find a solution together. Best regards.
We apologize for the inconvenience caused by the condition of your orders. We have taken note of your comments on the quality of the goods and we are committed to improving our packaging process to ensure the safety of the items on delivery. It's a pity, you should have sent us an e-mail with a photo so that we could find a solution together. Best regards.
3/5
★★★☆☆
I didn't receive any information about the delivery.
Shohei H.
purchased on 05/09/2023
3/5
★★★☆☆
The boxes do not contain 200g of tea but rather 150g
Acheteur Vérifié
Translated review
3/5
★★★☆☆
No distinction between high and low socks.
Acheteur Vérifié
purchased on 16/12/2022
Translated review
2/5
★★☆☆☆
The item purchased was not as described on the website. There was no mention that this fabric was embossed, which made it useless for my project. Even the colors are very different from what is shown in the picture. I was very disappointed, the fabric being quite expensive as well. I can't trust your descriptions anymore.
Acheteur Vérifié
purchased on 08/10/2022
Translated review
2/5
★★☆☆☆
Very expensive for the quality and especially for the finish of the shoes. the glue exceeds all around on the tops of the soles not super pretty 🙁 top
Acheteur Vérifié
purchased on 08/09/2022
Translated review
3/5
★★★☆☆
Description of the sizes, to specify
Acheteur Vérifié
purchased on 02/08/2022
Translated review
2/5
★★☆☆☆
Acheteur Vérifié
Translated review
3/5
★★★☆☆
Disappointing belt, very narrow but especially too short to tie it in the traditional way. In short, unusable.
Acheteur Vérifié
purchased on 06/10/2021
Translated review
2/5
★★☆☆☆
The teapot was in promotion because of a default. Only there were two defaults. One was not mentioned. After complaint I was told that the 2 defaults were mentioned.
Cédric P.
Translated review
3/5
★★★☆☆
Nice quality and cut but the patterns of the men's yukatas lack sobriety, dragons or Japanese characters for example are funny but it really lacks class, only 2 or 3 yukatas with small patterns or plain are chic. Women are definitely condemned to flowers. It's a pity, the cut of a yukata is really very "classy" but the fabric designs don't follow.
Jean-marie T.
purchased on 10/05/2020
Translated review
3/5
★★★☆☆
At Christmas time improve your packaging the kimono is in a plastic bag which makes the gift mediocre The prestige is not there despite the price Is not yet back on the kimono because it will be offered o At Christmas Mrs maufroid
Rosa M.
purchased on 30/11/2020
Translated review
Answer from
Wakagi.fr
Hello, A little message from you would have been welcome concerning this wish! Regularly, on request, and as soon as the article allows it, we make gift wrapping. We don't needlessly wrap each order because it's Christmas. Sincerely