/10
★★★★★
based on 170 reviews published
★★★★★
based on 170 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
They do not respond to emails. They do not change orders. Their website is very confusing
Hector P.
Translated review
Answer from Weld Racing
Hello Héctor, we regret the misunderstanding with your order. The ST52 tube you received is made of steel, not aluminum, as you believed when placing the order. As indicated in the product description, it is steel used for the manufacture of safety arches, among other applications. We understand that there may have been confusion and we apologize for not responding to you sooner. The internal messages from the previous system were difficult to follow, which is why we have improved messaging through an external company to provide faster and more efficient support. For future occasions, you can also contact us by phone or WhatsApp. Thank you for your comment, it helps us to keep improving.
1
/5
★☆☆☆☆
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David M.
Translated review
Answer from Weld Racing
Hello David, we regret that your experience was not what you expected. We have recently had several issues with the shipping company we were working with, and for that reason, we have switched to a more efficient service. We greatly value this type of feedback, as it is a wake-up call that pushes us to improve. Thank you for your feedback and for helping us continue to grow.