Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Hello, I am an approved childminder, I would have liked to receive the catalog with my order to make other purchases. I have ordered several times, a little gesture from WESCO would be great or small gifts for the children we look after would be cool. WESCO has great quality for some products, but some prices are excessive. There should be attractive prices for more purchases and suitable for everyone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2022
Easy navigation on the wesco site. I highly recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2022
Fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/08/2022
I am a childminder. I order often and find it a shame not to have a discount or a loyalty card. But I really like the products offered. Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2022
Very good, items match the request.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2022
Very disappointed with the percussion starter kit. Otherwise, nothing to say.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2022
Good navigation on the site. A little mix-up on the delivery date, but the issue was resolved quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2022
Very good! Good product, received quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2022
Delivery is fast, and the products are well protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2022
Average
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2022
Quality product range. Easy to maintain.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2022
Fast shipping and very good packaging!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2022
Great follow-up on the site.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/07/2022
I never received my order, the carrier GLS indicated that it was delivered and signed. I can't reach them. Wesco asked me to fill out an online complaint form without telling me the follow-up of events. I ordered on July 14, it is now August 10 and I have no news. I paid for the item not received and the delivery not made. The after-sales service is deplorable.
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Response from Wesco
Hello and thank you for taking the time to provide us with your feedback through this channel. Our service regarding the shipment of your order did not meet our quality commitments, and we apologize for this situation. We are forwarding the information to our logistics department, which will be able to liaise with the carrier in question regarding this incident, which is beyond our control. Our customer service team received your complaint on August 5th, processed it today, and got back to you this morning. We hope that the proposed solution, namely a full refund of your order, will satisfy you and encourage you to give WESCO another chance. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2022
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2022
Very good site wesco
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2022
Very good site, correct delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2022
Very good quality items! Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2022
Delivery before the expected date, I am delighted. Item as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2022
Very serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2022
Fast delivery, multiple choices, varied prices (from the most affordable to the more expensive). Excellent quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2022
Explanatory summary allowing easy navigation on the site. Order delivered quickly and without hassle. I can only recommend this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2022
Order processing and fast shipping. However, tracking is not up to date. Unreliable carrier. Open, torn box. Delivery person who does not listen to the reservations and leaves, who does not respect the appointment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2022
Fast delivery, serious site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/07/2022
Items received by mistake
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Response from Wesco
Hello, thank you for alerting us through this means. We apologize for the inconvenience caused. We invite you to contact our after-sales service by email at [email protected], so we can understand the problem to prevent it from happening again in the future and offer you a solution to resolve it. Hoping to see you again soon on our site, have a good day
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2022
The product I bought was well packaged in a box of 30 cm by 20 cm. Very good, except that this same box was placed in another very large box: 3 times the size of the purchased product. In short, it was 'swimming' in this big box and was not secured, and on top of that, I had gone by bicycle to pick it up, but it was unfeasible in that state.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2022
Happy with my order and the delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2022
Simple and Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2022
Very serious site, package received before the expected date, all well packaged. I recommend without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
Fast shipping, very good quality product! Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2022
Very expensive shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2022
The item received is perfect, but the delivery needs to be reviewed, or rather the delivery person. He doesn't ring my doorbell, but throws the package over my wall, even though I am home and can see him doing it live. A shame.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2022
Easy order. Well packaged items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2022
Easy to use site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
Fast delivery. Friendly people.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2022
Good serious site and order arrived on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2022
Known by colleagues in training, well-made site, wide choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2022
perfect, product received in great condition, good quality, and everything I ordered in addition arrived on the date I chose, I am completely satisfied!
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