Customer reviews of Wesco

9 /10

Based on 15 083 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 472 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 11/02/2022 à 14h41 following a purchase from 02/02/2022

Fast delivery and excellent product!

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Acheteur Vérifié

Published on 11/02/2022 à 12h04 following a purchase from 28/01/2022

Package perfectly wrapped Arrived early Lot matches the description

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Acheteur Vérifié

Published on 11/02/2022 à 11h34 following a purchase from 27/01/2022

Item of very good quality and fast delivery

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Acheteur Vérifié

Published on 11/02/2022 à 10h30 following a purchase from 29/01/2022

Simple and fast

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Acheteur Vérifié

Published on 11/02/2022 à 10h09 following a purchase from 28/01/2022

Great! Punctual, considerate, and very good material. Very serious delivery

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Acheteur Vérifié

Published on 11/02/2022 à 09h25 following a purchase from 27/01/2022

Order as expected, received on time

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Acheteur Vérifié

Published on 11/02/2022 à 09h24 following a purchase from 20/01/2022

Availability and speed of delivery

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Acheteur Vérifié

Published on 11/02/2022 à 09h19 following a purchase from 28/01/2022

I recommend this site

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Acheteur Vérifié

Published on 10/02/2022 à 13h23 following a purchase from 04/02/2022

Very good site

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Acheteur Vérifié

Published on 10/02/2022 à 08h51 following a purchase from 01/02/2022

no problem

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Acheteur Vérifié

Published on 10/02/2022 à 07h02 following a purchase from 22/12/2021

Very good

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Acheteur Vérifié

Published on 09/02/2022 à 20h33 following a purchase from 26/01/2022

very good

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Acheteur Vérifié

Published on 09/02/2022 à 16h10 following a purchase from 28/01/2022

Package arrived damaged. The table is to be assembled of course, but the screws are missing. We hope to receive them as soon as possible.

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Response from Wesco Published on 10/02/2022

Hello and thank you for your feedback. We sincerely apologize for this oversight and present our apologies. Our customer service is aware of your request and is taking the necessary steps to send you the missing items. We hope to have the pleasure of seeing you again soon on our site. Have a nice day.

Acheteur Vérifié

Published on 09/02/2022 à 15h31 following a purchase from 16/12/2021

Navigating the site is simple and intuitive. The ability to order online avoids the mistakes we used to make when ordering by making tables ourselves. Customer service is very responsive and efficient.

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Acheteur Vérifié

Published on 09/02/2022 à 13h16 following a purchase from 02/02/2022

Very good site. Order received before the expected date.

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Acheteur Vérifié

Published on 09/02/2022 à 09h13 following a purchase from 27/01/2022

Good quality products, to recommend.

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Acheteur Vérifié

Published on 09/02/2022 à 07h52 following a purchase from 26/01/2022

Delivery was perfect, but we didn't see the bricks on sale while browsing, unfortunately, they weren't in the promotions... We only saw them due to a sponsored ad on our internet search page, we would have missed them when we ordered our elongated curved mattress. Very unfortunate....

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Acheteur Vérifié

Published on 09/02/2022 à 07h40 following a purchase from 27/01/2022

I ordered the red wooden chair for children and received it quickly. One of the screws of the chair was broken. Customer service was super responsive, I received another chair as a replacement. Great quality and top finish. Thank you customer service.

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Acheteur Vérifié

Published on 08/02/2022 à 21h43 following a purchase from 31/01/2022

I am very satisfied with the products as well as the speed of shipping... But I find it unfortunate to have received my order in 4 packages, some with only 1 item and therefore half empty... I am concerned about ecology and regret these different boxes when one or two would have sufficed!!!

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Acheteur Vérifié

Published on 08/02/2022 à 18h24 following a purchase from 30/01/2022

Everything went well, easy to find what we were looking for on the site. And the order arrived on the scheduled day.

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Acheteur Vérifié

Published on 08/02/2022 à 16h38 following a purchase from 01/02/2022

Fast and compliant delivery

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Acheteur Vérifié

Published on 08/02/2022 à 15h51 following a purchase from 31/01/2022

Very good, too bad there are no prices for associations...

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Acheteur Vérifié

Published on 08/02/2022 à 14h42 following a purchase from 01/02/2022

The quality of the products is top-notch. However, 2 huge boxes for 3 products is a lot of packaging for nothing...

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Acheteur Vérifié

Published on 08/02/2022 à 13h28 following a purchase from 02/02/2022

Error in delivery... My 7-year-old son chose the red color and we received an orange balloon.

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Response from Wesco Published on 09/02/2022

Hello and thank you for taking the time to report the issue. Our customer service is well aware of your complaint and will respond to you within 24 hours. We sincerely apologize for this order preparation error and present our apologies. We hope, nevertheless, that you will come back to see us soon on our site. Have a nice day.

Acheteur Vérifié

Published on 08/02/2022 à 13h00 following a purchase from 24/01/2022

Very satisfied

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Acheteur Vérifié

Published on 08/02/2022 à 09h47 following a purchase from 23/11/2021

Catastrophic. Order placed in November for a Christmas gift... Received at the wrong address in early February. Huge disappointment as I have been working with Wesco for a long time.

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Response from Wesco Published on 10/02/2022

Hello and thank you for taking the time to write to us. The delivery of your order was delayed due to a stock shortage, and we apologize for this. Our teams are all mobilized daily to ensure that this type of situation is rare and that our customers are satisfied (this remains our priority). Regarding the delivery of your order, you opted for Colissimo delivery (an option that does not allow changing the delivery address after the order is validated). The inability to change the delivery address is therefore independent of our will. We sincerely regret that this experience undermines the trust and loyalty you have for Wesco. We hope you will give us a second chance to make a better impression by returning to our site later. Have a nice day.

Acheteur Vérifié

Published on 08/02/2022 à 09h43 following a purchase from 07/12/2021

The order was sent on time.

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Acheteur Vérifié

Published on 07/02/2022 à 18h24 following a purchase from 31/01/2022

Great, the kids love it!

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Acheteur Vérifié

Published on 07/02/2022 à 16h18 following a purchase from 30/01/2022

Quality products. Fast delivery. Always satisfied with WESCO!

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Acheteur Vérifié

Published on 07/02/2022 à 15h10 following a purchase from 26/01/2022

Good, no problem

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Acheteur Vérifié

Published on 07/02/2022 à 13h46 following a purchase from 13/12/2021

Perfect

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Acheteur Vérifié

Published on 07/02/2022 à 13h27 following a purchase from 24/01/2022

Thank you for checking the colors when we ordered 2 blue stools and received one blue and one violet.

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Acheteur Vérifié

Published on 07/02/2022 à 11h29 following a purchase from 25/01/2022

The order was delivered very quickly!

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Acheteur Vérifié

Published on 07/02/2022 à 10h12 following a purchase from 25/01/2022

Excellent

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Acheteur Vérifié

Published on 07/02/2022 à 10h07 following a purchase from 24/01/2022

Good quality, nice colors!

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Acheteur Vérifié

Published on 07/02/2022 à 09h10 following a purchase from 12/01/2022

Very good, easy to use site, delivery and product quality impeccable; I recommend

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Acheteur Vérifié

Published on 07/02/2022 à 09h05 following a purchase from 13/12/2021

very pleasant site and easy to find the desired item

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Acheteur Vérifié

Published on 07/02/2022 à 07h55 following a purchase from 22/01/2022

fast delivery

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Acheteur Vérifié

Published on 06/02/2022 à 00h59 following a purchase from 28/01/2022

Fast shipping and happy with my purchases

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Acheteur Vérifié

Published on 05/02/2022 à 20h23 following a purchase from 21/01/2022

serious site and fast delivery

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