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A
Rating: 5 out of 5
very good site and perfect delivery
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 083 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
Very clear site. Nothing negative to say. Receipt of goods in a very reasonable time.
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A
Rating: 5 out of 5
Very good rug, a bit slippery on tiles
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A
Rating: 5 out of 5
Clear and easy-to-use website. Fast delivery and very good quality material, made to last!
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A
Rating: 5 out of 5
The products are of good quality and the order was shipped quite quickly.
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A
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Easy to order
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A
Rating: 3 out of 5
The plastic of the clock is scratched, otherwise the reception went well.
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A
Rating: 5 out of 5
very serious site
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A
Rating: 4 out of 5
Good
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A
Rating: 5 out of 5
very good site. a lot of choice of items that I still find expensive but the quality is there.
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A
Rating: 5 out of 5
fast shipping
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A
Rating: 4 out of 5
GOOD
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A
Rating: 3 out of 5
The site is very good. The customer service is also very good. Big delivery issues (2 months wait while the item was in stock at the time of order) Otherwise the products are great and of very good quality
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A
Rating: 5 out of 5
Nothing to complain about..... impeccable tracking information, delivery as expected... I recommend!!!
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A
Rating: 5 out of 5
Very good site
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Super fast delivery
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A
Rating: 2 out of 5
The products are very good, however I am not too happy with the rest. The products arrive packaged in large bags and are very dirty, some have very difficult black stains to remove, some stains simply do not come off and are ingrained. I didn't even contact customer service because for my last order I received a block with a damaged corner, okay really very slightly damaged but when you see the price I would have hoped everything to be impeccable. Customer service did not respond to me. Too bad because the products are good.
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Response from Wesco
Hello and thank you for taking the time to write to us. We are sorry to read that you are not fully satisfied with your shopping experience at Wesco. We are particularly attentive to the quality of our products and the cleanliness of their packaging at the time of departure from our warehouse. If a package was not compliant, it would obviously be redone before shipping. We cannot leave you with soiled products as this goes against our quality commitments. That is why we would need you to send us a complaint at [email protected] (including some photos of the defective products) so that we can provide you with a solution quickly. We thank you in advance for your cooperation and sincerely hope that this unfortunate experience will not prevent you from returning to us at www.wesco.fr. Have a nice day.
A
Rating: 4 out of 5
I appreciated being able to have the order delivered as stock became available. It avoided having to wait for everything to be available. The order tracking service is also very available.
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A
Rating: 3 out of 5
Impeccable website, easy to navigate, I received the order 1 week later and very satisfied with both products (cot bed + fitted sheet) of very good quality, I know these products very well being a former nursery assistant and now a childminder. However, I have a complaint about the delivery, the delivery person was really not friendly at all either on the phone or at delivery, barely a 'hello' and no 'goodbye' either (politeness is something essential that we teach children) if he doesn't like his job he should change it immediately, it would be better for everyone!
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A
Rating: 4 out of 5
Serious site. I have been a customer since 2017 and a childminder. There is someone on the phone when you call. We are quickly delivered after ordering.
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A
Rating: 5 out of 5
Very good site
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A
Rating: 4 out of 5
Easy to use site. Top products. Only downside: the oversized size of the box compared to the product.
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A
Rating: 5 out of 5
very comprehensive, a lot of choices
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A
Rating: 5 out of 5
Great but a bit expensive
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
I recommend this site
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A
Rating: 5 out of 5
Satisfied with the shipment of the package and the ordered items. Thank you.
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A
Rating: 5 out of 5
Very good, fast delivery. I recommend!
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A
Rating: 5 out of 5
Very good quality products.
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A
Rating: 3 out of 5
For this order, the delivery time was really too long. Ordered for Christmas, it arrived at the end of January.
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A
Rating: 5 out of 5
Reliable site, good quality, I love it.
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A
Rating: 4 out of 5
Fast delivery. Item very well packaged.
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A
Rating: 5 out of 5
Easy to find site with the search engine, you find what you are looking for, this is my 2nd order on this site
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A
Rating: 5 out of 5
Very good quality products and well packaged, fast delivery.
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A
Rating: 1 out of 5
Order arrived damaged. Very disappointed.
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Response from Wesco
Hello and thank you for sharing your feedback with us. We understand your disappointment and are sincerely sorry for the inconvenience caused. Your order seems to have suffered from transport issues, and please know that this situation displeases us just as much as it does you because we care about the quality of our services. Could you please contact us at [email protected] (including a photo of the damaged product)? Our customer service will do what is necessary to provide you with a solution. We thank you in advance for your cooperation and hope to have the opportunity to see you again soon on our site. Have a nice day.
A
Rating: 4 out of 5
Super site 🥳
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A
Rating: 4 out of 5
Rass
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