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S
Rating: 4 out of 5
Very good products a bit expensive sometimes quality comes at a price
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersD
Rating: 5 out of 5
very responsive sales and after-sales service. Very satisfied with fast delivery
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M
Rating: 5 out of 5
perfectly meets my expectations
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D
Rating: 2 out of 5
We are satisfied with the products and the quality of customer service. However, deliveries are a real nightmare: packages left in our hallways, without a signature or just the delivery person's signature, or left in a neighboring service without the delivery person showing up, and packages that cannot be found. No quick visual check on the condition of the package before opening, so no possible reservations.
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Response from Wesco
Hello and thank you for taking the time to share your feedback on your experience. We are happy to hear that our products meet your satisfaction and we thank you for your loyalty. Regarding the delivery, your feedback is valuable as it highlights dysfunctions that go against our quality commitments. Your opinion has been forwarded to our logistics department so they can address the issue with the concerned carrier and prevent this type of incident from happening again in the future. We thank you once again for your transparency and hope to have the pleasure of seeing you again soon on our site. Have a nice day.
S
Rating: 5 out of 5
Top notch
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S
Rating: 2 out of 5
Hello. Product as described but express delivery over 14€ not ensured by the Chronopost delivery person.
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Response from Wesco
Hello and thank you for taking the time to share your feedback on your experience. We understand your dissatisfaction regarding the non-compliance with express delivery times and we sincerely apologize for this inconvenience. Our customer service will proceed with the refund of your shipping costs. However, we are pleased to hear that the product meets your satisfaction and we hope to have the pleasure of seeing you again soon on our site. Have a nice day.
K
Rating: 5 out of 5
Nothing
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S
Rating: 5 out of 5
Perfect, of good quality
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M
Rating: 5 out of 5
Received the order quickly. Satisfied with my purchases
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P
Rating: 5 out of 5
Fast delivery. Few packages and delivered in good condition. Smiling delivery person.
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F
Rating: 4 out of 5
Ras
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B
Rating: 5 out of 5
Very satisfied with the quality of the product as well as the fast service
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M
Rating: 5 out of 5
I love it!!! It's really beautiful!!!
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S
Rating: 5 out of 5
In accordance with what I ordered.
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C
Rating: 5 out of 5
Super happy with my purchase!
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S
Rating: 5 out of 5
Product meets my expectations, super fast delivery.
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M
Rating: 5 out of 5
very easy to order on the site and quick receipt of packages
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S
Rating: 5 out of 5
Top
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B
Rating: 5 out of 5
Very beautiful items. Stayed high but of very very good quality
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C
Rating: 5 out of 5
Great we find products that we can't find elsewhere.
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L
Rating: 4 out of 5
I have always been satisfied with purchases at Wesco. Sometimes the rental times are longer than expected, but otherwise the quality is there
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R
Rating: 5 out of 5
Very good site
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S
Rating: 2 out of 5
I did not receive all the items even though they are listed on the order form. I sent a message to customer service but am still waiting for a response from them.
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Response from Wesco
Hello and thank you for alerting us by sharing your opinion. Our customer service has taken your complaint into account and the missing products will be resent as soon as possible. We thank you in advance for your patience and sincerely apologize for this order preparation error. We hope to have the opportunity to provide you with a fully satisfactory experience on your next order on our site. Have a nice day.
N
Rating: 5 out of 5
Very good quality, toys suitable for younger children. Very large package for small items though!
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E
Rating: 5 out of 5
Great material!
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L
Rating: 5 out of 5
at the top
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M
Rating: 5 out of 5
I am delighted with my purchases, quality material!
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M
Rating: 5 out of 5
Items conforming to the order. Short delivery times. Speed and efficiency. Thank you
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E
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Very good products
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K
Rating: 5 out of 5
The order and its receipt went well.
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-
Rating: 5 out of 5
ITEMS ALREADY USED IN OTHER SERVICES AND WHICH PROVIDE COMPLETE SATISFACTION
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S
Rating: 5 out of 5
Fast shipping and very good quality of the product
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S
Rating: 5 out of 5
Very satisfied with my purchase
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C
Rating: 5 out of 5
Meets my expectations
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S
Rating: 4 out of 5
Good fast service
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S
Rating: 4 out of 5
Top changing mat!!!!!
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J
Rating: 5 out of 5
Exactly what I was looking for!
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L
Rating: 5 out of 5
Very good quality, thank you
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L
Rating: 5 out of 5
order received quickly
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