Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Not at all satisfied... boxes of opened packages and damaged products arrived. Missing screws reported to customer service with no response to date. Changing table not practical at all regarding height and product also arrived damaged. Too expensive for the quality. I do not recommend.
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Response from Wesco
Hello and thank you for your feedback. We are sincerely sorry that your experience with Wesco did not fully meet your expectations. Our customer service is currently reviewing your case to propose an adequate solution. We hope to have the opportunity to see you again soon on our site. Have a good day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2020
Wesco is a large group that has been involved with the youth sector for a long time. However, the lack of proximity is a drawback.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
The person in charge of taking orders is very pleasant and found the desired product very quickly. Thank you to her.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2020
Very user-friendly site, perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2020
Very good site, limited choice for some items (too bad), and some prices are exaggerated.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2020
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2020
Perfect. Small downside I could not correct my mistake in my order and since returns are at my expense and given the price of the item I have a duplicate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2020
I am very satisfied with the ordered products that meet my expectations. I greatly appreciated the consideration of my request, regarding a gift for my brother's son, I wanted the invoice not to be included in the package which was the case and encourages me to order again on occasion.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2020
Very good. Easy to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2020
Order received quite quickly.... item compliant....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2020
Readable site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2020
very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2020
PERFECT
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2020
Navigation on the site is good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
professional products developing motor skills, practical, colorful, easy to clean
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
Detailed package tracking, compliant material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2020
Very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/10/2020
I ordered a bunk bed that arrived damaged last Thursday and the after-sales service has still not processed my request. Apparently, you have to wait about ten days before processing. No follow-up. Very disappointed.
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Response from Wesco
Hello and thank you for your feedback. Your order did not go as per Wesco's quality commitments and we apologize. Our customer service is well informed of your complaint and is doing everything possible to get back to you as soon as possible to provide you with a solution. We are sincerely sorry to read about your disappointment and hope to have the opportunity to see you again soon on our site. Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2020
Perfect delivery, schedule and day respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
The order arrived on time for the birthday celebration.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2020
Easy navigation on the site. Delivery on time and package arrived in good condition. Nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
good products. a bit expensive but suitable
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Rating: 4 out of 5
following a purchase from 02/10/2020
Good, no problems to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2020
Very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2020
pleasantly surprised
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/10/2020
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
Good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Always quality products. When will there be a special rate for childminders?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2020
Qualitative products, interesting prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
Professional site accessible to individuals, reliable, fast, and serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2020
Very good reception as indicated at the order!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2020
Nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
Very good site, fast and serious shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
Efficient and fast. Products conform to the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2020
Order of very good quality, thank you Wesco, we will reorder.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2020
FUNCTIONAL AND WELL STOCKED
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Quality material, pleasant site, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
Everything was perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2020
Very good product.
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