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M
Rating: 5 out of 5
in line with our expectations
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 3, 4 and 5 stars
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Rating: 5 out of 5
Great
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E
Rating: 5 out of 5
Speed of execution and delivery. Thank you!
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C
Rating: 5 out of 5
Everything meets our expectations. Our daughter loves it and can explore safely!
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P
Rating: 5 out of 5
VERY BEAUTIFUL PRODUCT IMPECCABLE DELIVERY
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S
Rating: 5 out of 5
In accordance with the order, and very fast delivery
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S
Rating: 5 out of 5
Satisfied with my order
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H
Rating: 5 out of 5
Perfect as often reliable products, robust of very good quality. Best regards.
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C
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
good reception of the product delivery and information ok
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H
Rating: 5 out of 5
I am missing a set of 3 forks. The packages were dropped off in front of the building without warning or signature. The packages could have been stolen.
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M
Rating: 4 out of 5
Perfect order and delivery
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A
Rating: 5 out of 5
product meets my expectations. It is pretty. I hope the little one who will receive it will like it!
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E
Rating: 5 out of 5
Order conforms to our expectations. Material always of high quality. Fast delivery.
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E
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Compliant products fast delivery
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J
Rating: 2 out of 5
Quality products but no visibility on delivery and too long delays (more than two weeks of waiting).
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M
Rating: 5 out of 5
They are very good for me the best
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L
Rating: 5 out of 5
-
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F
Rating: 5 out of 5
-
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P
Rating: 5 out of 5
Order in good condition.
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C
Rating: 4 out of 5
In accordance with the order
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-
Rating: 5 out of 5
fast delivery and quality order
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E
Rating: 5 out of 5
Good material, professional quality
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C
Rating: 3 out of 5
The material is generally of good quality. But on my order, I have 2 broken items and one has a small defect. The after-sales service only processes complaints within 15-20 days, so 1 month later I don't have the chairs I was counting on. As for ecology, let's not even talk about it, 6 children's chairs received in 5 packages and on 3 different dates when I checked delivery of the order in one go. Could do better! I am now waiting to see how my complaint will be handled.
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Response from Wesco
Hello and thank you for taking the time to share your feedback with us. We sincerely regret not having met your expectations this time. The quality of our products and services is at the heart of our commitments, and we apologize for these inconveniences. Our customer service has taken charge of your file and is proceeding with the reshipment of the affected products. Meanwhile, our logistics service is conducting an investigation to understand the origin of the delivery anomalies and ensure that they do not happen again. We thank you for your loyalty and hope that you will give us a second chance to provide you with an impeccable experience on your next order on our site. Have a nice day.
S
Rating: 5 out of 5
Perfect!!! Thank you
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M
Rating: 5 out of 5
Fast and efficient
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L
Rating: 4 out of 5
satisfied for the moment and I am waiting to have received everything
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M
Rating: 5 out of 5
Purchase received, fast delivery. Satisfied with the product and the service.
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M
Rating: 5 out of 5
Very beautiful items conforming to the photos and description
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C
Rating: 4 out of 5
GOOD
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S
Rating: 5 out of 5
Super product
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P
Rating: 5 out of 5
Perfect
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-
Rating: 5 out of 5
TB
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D
Rating: 4 out of 5
Order prepared quickly
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L
Rating: 5 out of 5
Super !!
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M
Rating: 5 out of 5
Fast, compliant, perfect
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M
Rating: 5 out of 5
Quality Stainless Steel Tableware
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É
Rating: 2 out of 5
I bought a changing mat cover. It wasn't even packaged! Loose in the box! Unacceptable...
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A
Rating: 5 out of 5
Very good
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