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O
Rating: 5 out of 5
I discovered this site during a first order and find the product choices very interesting for children and education.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersS
Rating: 4 out of 5
Good except for the sheet that has one side unstitched.
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M
Rating: 2 out of 5
I ordered a MATTRESS BORDER in IVORY color and received a MATTRESS BORDER in GREEN color
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry for this order preparation error and we would like to extend our sincerest apologies. Our customer service has processed your complaint and is proceeding with the reshipment of the correct reference. We thank you in advance for your patience while waiting to receive it. We hope you will give us a second chance to make a better impression by visiting us again soon at wesco.fr. Have a nice day.
C
Rating: 1 out of 5
Hello Madam Sir, I will no longer buy from wesco because of major delivery issues.
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Response from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize for the longer than expected delivery time and fully understand your dissatisfaction. These delays are exceptional and are due to a delay in the processing of your order. We want to assure you that our teams are doing everything possible to ensure that your order reaches you as soon as possible. We hope that despite this setback, you will give us the opportunity to provide you with a better experience on your next order. Have a nice day.
M
Rating: 5 out of 5
I am happy with my purchase
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F
Rating: 2 out of 5
Long delivery, rescheduling not respected and products damaged during transport
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Response from Wesco
Hello and thank you for taking the time to share your feedback with us. We sincerely apologize for the difficulties encountered and we would like to extend our sincerest apologies. In order to provide you with a solution for the damaged products, could you please write to us at [email protected] (specifying your order number, the relevant references and attaching photos of the damaged products)? We thank you in advance for these elements and hope that you will give us a second chance to offer you a flawless experience by returning to our site soon. Have a nice day
V
Rating: 5 out of 5
top
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L
Rating: 5 out of 5
Fast and even free shipping! Expensive products but of professional quality. I recommend
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V
Rating: 5 out of 5
Very good quality products
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N
Rating: 5 out of 5
of very good quality
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S
Rating: 4 out of 5
Material suitable for children Fast delivery
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A
Rating: 4 out of 5
Careful shipping, and quality products.
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G
Rating: 5 out of 5
Perfect, except that I find the packaging (parcel) much too bulky for the items I bought despite the nice design of the parcel.
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S
Rating: 5 out of 5
I am missing 1 screw, I sent an email 4 days ago, no response
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry for the quality issue encountered and we apologize. Our customer service has processed your complaint and is proceeding with the reshipment of the missing screws. We thank you in advance for your patience and we hope to provide you with a fully satisfactory experience on your next order. Have a nice day.
F
Rating: 5 out of 5
Fast delivery
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C
Rating: 5 out of 5
Fast delivery, impeccable package, item exactly as presented and of quality, competitive price
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C
Rating: 5 out of 5
Perfect
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M
Rating: 3 out of 5
Delivery problem, order received partially. So additional steps to receive the rest
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Response from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize for the longer than expected delivery time and fully understand your dissatisfaction. These delays are exceptional and are due to a delay in the shipment of your order. We want to assure you that our teams are doing everything possible to ensure that your order reaches you as soon as possible. We hope that despite this setback, you will give us the opportunity to provide you with a better experience on your next order. Have a nice day
S
Rating: 4 out of 5
Satisfied with my purchases and deliveries
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C
Rating: 5 out of 5
Fast delivery, accommodating and pleasant delivery person!
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E
Rating: 5 out of 5
Great
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N
Rating: 4 out of 5
R A S
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M
Rating: 5 out of 5
Impeccable nap for my little guests, guaranteed space saving, I recommend!
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L
Rating: 5 out of 5
Fast delivery and very good quality products
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S
Rating: 5 out of 5
Quick and perfect
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E
Rating: 4 out of 5
Completely satisfactory material. The delivery was not at the right place.
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L
Rating: 5 out of 5
OK
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A
Rating: 1 out of 5
Damaged product
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Response from Wesco
Hello and thank you for leaving a review. We are sorry that the product arrived damaged and we would like to extend our sincerest apologies. In order to provide you with a solution, could you please write to us at [email protected] (specifying your order number, the reference, and attaching photos of the concerned product)? We thank you in advance for these details and hope to have the pleasure of providing you with a flawless experience on your next order on our site. Have a nice day.
E
Rating: 4 out of 5
Compliant order
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E
Rating: 5 out of 5
Good experience
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C
Rating: 3 out of 5
Hello, order well received but in 2026 the excessive packaging of products (floor marking disc, sensory sticks) while the floor mats are not well protected at all as they bend in the delivery truck, resulting in a slight mark on the mat. For this product, a more substantial packaging to keep its shape would have been wise. The rest of the order is fine
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E
Rating: 5 out of 5
Impeccable service. We equipped the school (kindergarten) with 50 "bicycles": bikes and balance bikes. The total equipment was completed over 2 school years due to the cost and different funding sources: town hall, school cooperative, educational city. The sales manager understood our request and made a proposal that satisfied us. Furthermore, we wanted Wesco bikes not only because they are designed for community use but also because they are easy to repair (parts available for 10 years). We have balance bikes from the Major Sports Brand in France, I regularly spend time reviewing them: tightening, adjusting, and even repairing. On one of the orders, the delivery people made a mistake, Wesco was responsive and resolved the problem quickly. I recommend with full confidence.
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C
Rating: 3 out of 5
The packaging of one of the products arrived damaged: the package of joint paste was open and the contents were partly out of the bag
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry for the problem encountered and we would like to extend our sincerest apologies. Our customer service has received your complaint and is proceeding to send a compliant bag. We thank you in advance for your patience while waiting to receive it and hope to have the pleasure of seeing you again soon on our site. Have a nice day.
C
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Perfect
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S
Rating: 2 out of 5
Order placed in November and I have not yet received all the items. The deadlines are not clearly specified
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Response from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize for the longer than expected delivery time and fully understand your dissatisfaction. These delays are exceptional and are due to a delay in the processing of your order. We want to assure you that our teams are doing everything possible to ensure that your order reaches you as soon as possible. We hope that despite this setback, you will give us the opportunity to provide you with a better experience on your next order. Have a nice day.
P
Rating: 5 out of 5
-
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V
Rating: 5 out of 5
Package received on time and perfectly.
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G
Rating: 2 out of 5
I am disappointed because I was poorly advised, what I bought does not suit me 100%
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M
Rating: 5 out of 5
Easy to place order Reactive after-sales service Quality material
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