Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 26/03/2019 à 18h14 following a purchase from 12/03/2019

Satisfied with my order

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Acheteur Vérifié

Published on 26/03/2019 à 16h38 following a purchase from 09/03/2019

Serious

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Acheteur Vérifié

Published on 26/03/2019 à 12h49 following a purchase from 12/03/2019

very good products, the price remains a bit pricey nonetheless

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Acheteur Vérifié

Published on 26/03/2019 à 12h45 following a purchase from 19/03/2019

In line with my expectations

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Acheteur Vérifié

Published on 26/03/2019 à 12h40 following a purchase from 14/03/2019

super

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Acheteur Vérifié

Published on 26/03/2019 à 08h58 following a purchase from 12/03/2019

Great choice of items in all areas. However, a bit expensive.

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Acheteur Vérifié

Published on 26/03/2019 à 07h46 following a purchase from 18/03/2019

Hello,
I gave the blue balance bike to my grandson for his 2nd birthday. This balance bike is designed for children aged 2 to 4 years. However, this little one, who is very tall for his age, cannot use this balance bike: 1) it is very, very heavy and he cannot lift it. 2) the handles are very thick and a 2-year-old's hands are too small. 3) the seat is much too far from the handlebars which forces him to sit on the frame. 4) it is too high. 5) the two rear wheels make the balance bike unstable (it barely helps to keep the balance bike upright when stopped and even when the child gets off, it falls. This balance bike is NOT AT ALL SUITABLE FOR A 2-YEAR-OLD as stated in the advertisement. It would be perfect for a child aged 3 and up. This means he won't be able to use it for a few more months. Therefore, it is a lie to state that it is suitable for a 2-year-old. For this reason, I am very dissatisfied with your policy. I will therefore leave a negative review online so that other parents are not misled as I was. Thank you for your attention.

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Response from Wesco Published on 19/04/2019

Hello and thank you for your comment. We are sorry that our little three-wheeled balance bike does not meet your satisfaction. It is designed for children whose height is between 90 cm and 119 cm. Specifically manufactured to withstand the assaults of schoolchildren in playgrounds, its weight is a consequence of its use. Its handles are equipped with an anti-shock system and their dimensions are a result of their robustness. The instability of the balance bike is the whole appeal of the product: it allows the child to work on their balance and train their vestibular system.

Acheteur Vérifié

Published on 26/03/2019 à 07h40 following a purchase from 04/03/2019

The material is good but damaged by the carrier after having issued reservations the damaged item has been replaced.

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Acheteur Vérifié

Published on 26/03/2019 à 07h33 following a purchase from 13/03/2019

____

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Acheteur Vérifié

Published on 25/03/2019 à 21h23 following a purchase from 17/03/2019

clear and easy to use

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Acheteur Vérifié

Published on 25/03/2019 à 18h22 following a purchase from 17/03/2019

Good quality product but defect during the packaging of the kit for the support bar, I am missing one of the 2 plates to finalize my installation and it takes 2 weeks of processing at customer service just to handle my request. I urgently need this missing part from the package. I find that the response time of 2 weeks is too long especially since it is just a missing part. Best regards. Mr. Coche9

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Response from Wesco Published on 19/04/2019

Hello and thank you for your comment. We apologize for this inconvenience and hope that the product in its entirety meets your satisfaction. Regarding the processing time for requests, you have noticed that it is indicative and we are pleased to have processed your file in less than two days. We hope to see you again soon on our site.

Acheteur Vérifié

Published on 25/03/2019 à 16h54 following a purchase from 14/03/2019

Fast shipping and well protected

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Acheteur Vérifié

Published on 25/03/2019 à 15h19 following a purchase from 18/03/2019

Order received quickly. Product ordered of excellent quality

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Acheteur Vérifié

Published on 25/03/2019 à 13h53 following a purchase from 14/03/2019

everything was very good, order and fast shipping and perfect packaging

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Acheteur Vérifié

Published on 25/03/2019 à 13h48 following a purchase from 03/01/2019

Two and a half months wait for an item.

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Acheteur Vérifié

Published on 25/03/2019 à 13h47 following a purchase from 13/03/2019

Range of professional products. Toys that cannot be found on other sites.

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Acheteur Vérifié

Published on 25/03/2019 à 13h40 following a purchase from 17/03/2019

Perfect

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Acheteur Vérifié

Published on 25/03/2019 à 13h32 following a purchase from 14/03/2019

Wide choice of products. Fast delivery and well packaged! The products do not move around in the box, which greatly avoids breakage like with some other suppliers.

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Acheteur Vérifié

Published on 25/03/2019 à 13h28 following a purchase from 18/03/2019

Very easy to access and very clear site.

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Acheteur Vérifié

Published on 25/03/2019 à 13h25 following a purchase from 14/03/2019

Good organization of the site and ease of searches.

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Acheteur Vérifié

Published on 25/03/2019 à 13h11 following a purchase from 14/03/2019

Good responsiveness and fast delivery

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Acheteur Vérifié

Published on 25/03/2019 à 13h07 following a purchase from 14/03/2019

I only received part of my order as expected, I don't know when I will get the rest

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Response from Wesco Published on 19/04/2019

Hello and thank you for your feedback. We attach great importance to providing you with quality service. Despite all the care we take in preparing your orders, transport sometimes has its uncertainties. The damaged part has been replaced and resent within three days. We thank you for your patience and hope to see you again soon on our site.

Acheteur Vérifié

Published on 25/03/2019 à 13h06 following a purchase from 16/03/2019

rather good

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Acheteur Vérifié

Published on 25/03/2019 à 11h09 following a purchase from 08/03/2019

Delivery not on time at all!

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Acheteur Vérifié

Published on 25/03/2019 à 10h08 following a purchase from 11/03/2019

Meets expectations.

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Acheteur Vérifié

Published on 25/03/2019 à 09h14 following a purchase from 08/03/2019

Fast shipping and well packaged

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Acheteur Vérifié

Published on 25/03/2019 à 09h07 following a purchase from 14/03/2019

Product conforms to what I ordered. Full trust in their products.

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Acheteur Vérifié

Published on 25/03/2019 à 08h58 following a purchase from 13/03/2019

clear site

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Acheteur Vérifié

Published on 24/03/2019 à 23h27 following a purchase from 14/03/2019

Very good and very fast delivery

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Acheteur Vérifié

Published on 24/03/2019 à 17h49 following a purchase from 17/03/2019

Very good

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Acheteur Vérifié

Published on 24/03/2019 à 16h01 following a purchase from 21/12/2018

very practical. I regret not buying it earlier.

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Acheteur Vérifié

Published on 24/03/2019 à 12h08 following a purchase from 12/03/2019

Excellent

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Acheteur Vérifié

Published on 24/03/2019 à 10h38 following a purchase from 09/03/2019

A bit expensive... But good quality materials..

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Acheteur Vérifié

Published on 24/03/2019 à 08h21 following a purchase from 10/03/2019

Delivery times respected

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Acheteur Vérifié

Published on 24/03/2019 à 08h19 following a purchase from 08/03/2019

I have no review for now, it was my first order!

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Acheteur Vérifié

Published on 24/03/2019 à 07h48 following a purchase from 09/03/2019

Serious company

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Acheteur Vérifié

Published on 24/03/2019 à 06h36 following a purchase from 10/03/2019

Very large selection

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Acheteur Vérifié

Published on 23/03/2019 à 18h02 following a purchase from 08/03/2019

Clear site

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Acheteur Vérifié

Published on 23/03/2019 à 15h07 following a purchase from 11/03/2019

Very good products, meeting my expectations and of good quality. However, the carpets and foams of the module were not very well protected; packaged in very dirty plastics. They arrived with traces of dirt.... Delivery 2 days after the expected deadline.

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Acheteur Vérifié

Published on 23/03/2019 à 14h25 following a purchase from 14/03/2019

Items conforming, delivery time respected

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