Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2019
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2019
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2019
Practical. It allows targeting games to buy based on the child's age.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/12/2018
lack of precision on delivery times, game instructions
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2019
there are very nice products, suitable and of quality, overall, I think that the delivery times are respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2019
Fast delivery, compliant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2019
very clear, practical site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2018
Good, however a lot of delay for a product... However, this is the first time....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2019
Clear, ergonomic, detailed site. Scheduled and fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/01/2019
I was disappointed not to have been informed right after placing my order that the product was out of stock. I had to find out on my own about the reason for the lack of delivery. It was only after the expected delivery date that I was informed of the product's unavailability. As a result, I was only delivered 2 months after my order. I had committed to reading workshops and without the butai, I had to cancel my workshops. So it would be good to specify the availability of the product at the time of ordering. Otherwise, the person who informed me was very friendly and my product (finally received) fully satisfies me. Best regards
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Response from Wesco
Hello and thank you for your feedback. We are truly sorry for this delivery delay. Your selection is unfortunately a victim of its success and we could not foresee it. We hope you will not hold it too much against us.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2019
Deadlines respected and well-cared packaging! Very satisfied!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2019
Very good site. Easy and varied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2019
Deadline, delivery, packaging, item... everything was perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2019
very satisfied with the site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/12/2018
I was not really kept informed about when I would receive the Kamishibai theater. For the rest, it was good. Well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2019
Delivery was done without problems and quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2019
Good quality products, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2019
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2019
Very nice site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2019
Nothing negative to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2019
Good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2018
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2019
Good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/02/2019
Following a bug on the site, after canceling my first order, I ultimately received 2 shipments. Then a big problem with the carrier GLS who did not want to give me one order without the other. As a result, received on the 28th instead of the 20th, 2 charges and the wrong order still not refunded to this day. Good daily telephone communication to resolve the issue, but too many different contacts.
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Response from Wesco
Hello and thank you for your feedback. We attach great importance to providing you with quality service. As a French SME, we have chosen not to use a call center and thus handle your requests with all our attention. This choice sometimes implies delays but guarantees local economic dynamism and the maintenance of our values. We thank you for your patience and hope to see you again soon on our site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2019
We received your package on time as expected, thank you for your professionalism
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2019
Smooth and pleasant site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2019
Correct, I am somewhat mixed. I don't know if I would place another order. This is the second time I have been a bit disappointed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
Order delivered very quickly and as announced
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2019
Clear product descriptions. Navigation on the site is simple.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
A very beautiful site, very rich. But you need to have quite a bit of time to make your choice. As a grandmother of 3 children aged 2, 6, and 9, whom I don't see often, I often look for a gift without having a specific idea. What would make my task easier would be a search by age. For example: I'm looking for a gift — for a 6-year-old boy — in all areas — between 20 and 30 euros. (Only to save time, of course.)
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Response from Wesco
Hello, thank you for your feedback on your experience. To help you, we have a gift idea engine that could assist you with your future searches: https://www.wesco.fr/idees-cadeaux-en-1-clic
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2019
Fast and without any issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2019
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2019
As a site mainly used for professionals, the prices are a bit high
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2019
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2019
Good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2019
Order as expected, delivery ok
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