Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2018
Nice and well designed. Easy to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2018
Perfect packaging and delivery time respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2018
Careful and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2018
Fast and serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2018
Very good site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2018
Nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2018
Fast and good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2018
Very good.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/12/2018
Very disappointed...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2018
Quality products and eco-friendly choices, favored by nurseries. Maybe just a slightly limited selection.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/12/2018
Good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2018
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2018
Very easy to place the order, fast, perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2018
Fast service, order arrived within the allotted time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2018
GOOD SERVICE WITHIN THE DEADLINES.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2018
First order on the site and certainly not the last. Everything arrived on time as indicated. The information by email and the follow-up were top-notch. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2018
A small initial delivery issue quickly resolved, easy phone contacts, effective responsiveness, good products, everything went well, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2018
Products well detailed by photos and description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2018
order conforms and deadlines respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2018
functional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2018
Very professional and always available
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2018
Easy to access
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2018
VERY GOOD SITE RECEIVED QUICKLY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2018
serious, good products, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2018
well fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
Easy order and processed quickly. Product conforms to the description.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/12/2018
This is the first and last time I order from you! To date, I have received no feedback!! Except for information about a response in 3 weeks!!! I'm dreaming... Santa Claus will be gone by then! So I demand a refund!!! Non-negotiable... otherwise, I won't tell you the publicity I will make for you...!! On Facebook etc... not to mention the little girl who would have the toy... luckily the competition exists!!!
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Response from Wesco
Hello and thank you for your feedback. We are sorry for your frustration. Your package left our workshops on December 12th and unfortunately, we cannot control the transport which is carried out by an external provider. We have established a trusting relationship with our customers for over 40 years and honesty is part of our DNA. Therefore, there is no need to threaten for us to understand your disappointment and refund you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2018
nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2018
clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2018
delivery time quite long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2018
No issues encountered. Well-packaged shipment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2018
Great, as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2018
when it's good there is nothing else to add.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2018
Very pleasant, ultra-fast delivery, careful packaging… Very good telephone reception. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2018
Accessible customer service, attentive, quick, serious, and very understanding.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/12/2018
Damaged package and ineffective after-sales service
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Response from Wesco
Hello and thank you for your feedback. We take pride in providing you with quality material and we pay specific attention to their packaging to guarantee you impeccable service. However, transport can bring surprises beyond our control. We have offered to replace the damaged part. Please feel free to get back to us when you have made a decision.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2018
This is a very good site with very good quality items
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