Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Problem with delivery and follow-up after order; lack of responsiveness
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Response from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your packages, we are not in control of the delivery. We hope that all the material now brings you satisfaction and that you will trust us again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2018
The products are well described, and they match well with the image we have when we receive the package. Something very important, it is possible to pay by check. Delivery is fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2018
Surprise, I didn't expect that, it's even better than I hoped!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2018
Perfect follow-up. Delivery on time. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2018
Easy and quick order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2018
Fast and a lot of choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2018
It is the specialist in educational toys.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/11/2018
Overall rating after 1 year of purchasing on the site: over 7000€ spent. Delivery delays and uncontrolled delivery, unfriendly and uncommercial customer service. Quality issues. Expensive. Overall, a company that feels like it is in a monopoly.
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Response from Wesco
Hello and thank you for your feedback. We work day after day to offer children (and adults) the highest quality items possible. Although our products are experiencing increasing success, we continue to uphold our values as best as we can. Despite all the care taken in fulfilling your order, sometimes transportation can fail. We are sorry that your experience did not meet your expectations. Your comment allows us to improve this point, and we are grateful for it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2018
Easy to place an order, reasonable prices, delivery time respected. Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2018
Great products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2018
I will let you know
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/10/2018
Not easy to create an account for an association
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Response from Wesco
Hello and thank you for your feedback. To create your account as an association, you need to select "Extra-curricular structure > Association, Club" on the account creation page.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2018
delivery arrived the day before the scheduled date. Compliant with the order, very good quality as always
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2018
serious service, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2018
Beautiful site, don't hesitate to go there
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2018
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2018
Arrived before the scheduled delivery date, it's perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2018
Good except on smartphone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2018
Very good service, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2018
effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2018
very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2018
very good except for the transport company that never responds and where calls cost: 20 cents. Fortunately, the person I spoke to on the phone with you did what was necessary, I thank her; Mrs. L.
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Response from Wesco
Hello and thank you for taking the time to evaluate this product and your feedback on your experience. Your comment contains personal data (your name) and we cannot publish this kind of review. Thank you for your understanding.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2018
rather clear site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/09/2018
I had to order this product by default; originally I wanted to order the "Balance Eggs", which were better suited to my activity project. It is a pity that products are thus removed from the catalog! That said, no technical issues with the order, delivery, or invoice.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/09/2018
Not serious in handling the order
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Response from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your orders, the delivery sometimes brings surprises. We hope your items meet your expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2018
This site is a goldmine for everything related to young children (I am a childminder). The prices are high but quality comes at a price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2018
Easy and fast
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/10/2018
a lot of choice of items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2018
Fast and satisfied with the products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2018
The order was delivered very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2018
Very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2018
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2018
Perfect! fast!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2018
Very good site, interesting products. Quite expensive prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2018
Fast and careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2018
simple site to use with competitive prices and especially good quality items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2018
Very good product, super nice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2018
good site
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