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R
Rating: 5 out of 5
I often order from Wesco, I am always satisfied with my purchases!
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
PERFECT
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E
Rating: 4 out of 5
Everything is ok
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M
Rating: 5 out of 5
The order is incomplete
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry that you did not receive your complete order. We fully understand the inconvenience caused and sincerely apologize. We remain at your disposal at 05 49 800 166 if needed. Have a nice day.
M
Rating: 5 out of 5
Fast shipping in a sturdy, reusable box. Perfect
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I
Rating: 4 out of 5
serious
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M
Rating: 5 out of 5
Fast delivery
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A
Rating: 4 out of 5
Everything went well. Quick
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S
Rating: 4 out of 5
Instead of receiving 4 bibs of the same size at the price of €6.12 each, I received only 3 and one, of a smaller model that was charged at the price of the large ones
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Response from Wesco
Hello and thank you for sharing the situation by leaving a review. We are sorry for the problem encountered and we sincerely apologize. In order to provide you with a solution, could you please write to us at [email protected] (specifying your order number, the relevant references, and attaching photos of the bibs)? Our customer service team will get back to you afterwards to remedy this situation. We thank you in advance for your cooperation and hope to have the opportunity to offer you a better experience on your next order. Have a nice day.
A
Rating: 5 out of 5
Transaction went very well and quickly too!
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M
Rating: 5 out of 5
very well
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M
Rating: 5 out of 5
A mounted article is one that is not stable at all for children
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Response from Wesco
Hello and thank you for taking the time to leave a review on our site. As stated in our response to your product review, our customer service is waiting for your complaint by email in order to get back in touch with you and process your file as quickly as possible. We apologize again for the inconvenience encountered and hope that you will trust us again. We look forward to seeing you soon on wesco.fr. Have a nice day.
M
Rating: 4 out of 5
Order and delivery ok
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M
Rating: 5 out of 5
Order received quickly and in good condition, in accordance with the description.
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M
Rating: 5 out of 5
-
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M
Rating: 5 out of 5
attractive, simple and effective site. good experience.
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A
Rating: 4 out of 5
Good
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N
Rating: 5 out of 5
Everything is perfect
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N
Rating: 5 out of 5
Order delivered complete today in good condition
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S
Rating: 5 out of 5
No worries. In accordance with my expectations
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S
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
the order meets my expectations
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C
Rating: 5 out of 5
Product conforms to the description and is of very good quality. Fast delivery and on time
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A
Rating: 5 out of 5
Order conforms to our expectations, descriptions of purchases match the received items. Very good quality/price ratio. Secured order, fast and efficient delivery. I recommend 100%
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K
Rating: 5 out of 5
good reception
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S
Rating: 5 out of 5
Fast delivery and product as described. I am a childminder and the quality-price ratio is great. The space-saving once the beds are stacked is appreciated.
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N
Rating: 5 out of 5
Good
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F
Rating: 4 out of 5
the choice and quality are appreciable
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N
Rating: 4 out of 5
Good products
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S
Rating: 5 out of 5
Hello, the product is true to what I saw and ordered. Thank you to the whole team.
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E
Rating: 5 out of 5
Delivery on time, high quality products.
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C
Rating: 5 out of 5
Delivery time Packaging
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A
Rating: 5 out of 5
If you are looking for quality and durable items..this is the place... The catalog is a real gold mine..for early childhood professionals..it is the reference..
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A
Rating: 5 out of 5
Delivery speed
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A
Rating: 5 out of 5
Very good.
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L
Rating: 4 out of 5
Hello, I am happy and satisfied with my purchases as well as the delivery. Just for your information, the plastic plates for the Fantacolor mosaic could be better protected, as out of the five, one of them arrived with a small corner broken, the one that is used to hold the sheets. This does not prevent usage, as there are still three left to hold the sheet, but it is still annoying, knowing that the product is new.
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Response from Wesco
Hello and thank you for sharing your experience with us. We are delighted that your order and its delivery have met your satisfaction. We also thank you for taking the time to explain the quality issue encountered with one of the grids (probably due to the uncertainties of transport). We will forward your feedback to our quality service, and if you wish, you can write to us at [email protected] (specifying your order number, the reference, and attaching a photo of the defective product). Our customer service will get back to you afterwards to provide a solution. We thank you for your trust and will be happy to see you again soon on wesco.fr. Have a nice day.
S
Rating: 3 out of 5
One of the books is damaged on the spine (presence of glue)
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Response from Wesco
Hello and thank you for taking the time to share your experience with us. We are sorry for the quality issue encountered with one of the books and we sincerely apologize. We invite you to write to us at [email protected] (specifying your order number, the product reference, and attaching a photo of the product with the defect). Our customer service will get back to you afterwards. We hope to have the pleasure of seeing you again soon on wesco.fr and wish you an excellent day.
É
Rating: 5 out of 5
very well
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A
Rating: 4 out of 5
I am satisfied even if it remains a bit expensive.
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C
Rating: 5 out of 5
simple and effective web order, attentive telephone contact
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