Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Order placed in April. Delivery in 3 stages, with the last package in mid-July. A bit late for the last one!
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Response from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize for the delivery delay, which was due to a longer than expected supply time for one of the items in your last package. We hope you will trust us again and that we will have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
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Muti Accueil Boutchou -.
Rating: 5 out of 5
following a purchase from 16/06/2025
The seats meet our expectations
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Nathalie C.
Rating: 1 out of 5
following a purchase from 02/07/2025
One of my items was damaged. Normally never disappointed since I order from Wesco but this time there was a delivery mishap.
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Response from Wesco
Hello and thank you for taking the time to share your experience. We are sincerely sorry to hear that your order arrived damaged, likely due to an incident during transport. In order for us to offer you a solution, we invite you to contact us at [email protected], specifying your order number, the relevant reference, and attaching a few photos of the damaged product. Unfortunately, this situation is beyond our control, but we hope it will not undermine your trust in Wesco. Thank you for your loyalty and see you soon on wesco.fr. Have a great day.
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Stéphanie P.
Rating: 5 out of 5
following a purchase from 11/07/2025
Super happy with my order (2 mattresses), fast delivery and good follow-up, we are kept informed of the day and time of delivery. Very serious!!!
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Anne-Françoise V.
Rating: 5 out of 5
following a purchase from 10/07/2025
Fast delivery without problems
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Charlotte D.
Rating: 5 out of 5
following a purchase from 10/07/2025
I requested a delivery on the 25th and the items will arrive later.
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Response from Wesco
Hello and thank you for alerting us through a notice. Our customer service has immediately contacted the carrier to ensure that the requested delivery date is respected. We remain at your disposal at 05 49 800 166 if needed. Have a nice day
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Mam A.
Rating: 5 out of 5
following a purchase from 14/07/2025
Perfect
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Rachel B.
Rating: 5 out of 5
following a purchase from 12/06/2025
very good customer service, friendly and good product advice of very good quality
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Demarle A.
Rating: 5 out of 5
following a purchase from 08/07/2025
good reception of the package
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Sdaaf -.
Rating: 5 out of 5
following a purchase from 01/07/2025
Perfect!
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Yamina A.
Rating: 5 out of 5
following a purchase from 02/07/2025
Perfect
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- C.
Rating: 4 out of 5
following a purchase from 15/07/2025
quick!
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Sandrine P.
Rating: 4 out of 5
following a purchase from 27/06/2025
Very good.
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- M.
Rating: 5 out of 5
following a purchase from 10/07/2025
Nothing to complain about. Everything is managed from the quote to the delivery
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Catherine D.
Rating: 5 out of 5
following a purchase from 08/07/2025
Fast delivery, customer service responds quickly if needed, prices are high but overall the equipment is sturdy and of good quality.
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Agnès B.
Rating: 5 out of 5
following a purchase from 09/07/2025
Wesco is a great site with a lot of high-quality products for children. As a teacher and a mom, I always find my happiness there!
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Anne-Claire L.
Rating: 5 out of 5
following a purchase from 09/07/2025
Very fast shipping
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Noa E.
Rating: 5 out of 5
following a purchase from 09/07/2025
Top-notch
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Anne V.
Rating: 1 out of 5
following a purchase from 08/07/2025
Delivery problem ...
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We are sorry for the problem encountered during delivery and we sincerely apologize for this inconvenience. Our customer service has taken note of your feedback and is processing the refund of the shipping costs related to express delivery. We hope that this incident, which is completely exceptional and beyond our control, will not undermine the trust you place in us and that we will have the pleasure of seeing you again soon on wesco.fr. Thank you again for your loyalty. Have a nice day.
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Séverine B.
Rating: 5 out of 5
following a purchase from 02/07/2025
Very good purchasing and receiving conditions. Nice quality, good investment
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Mairie De Boisme -.
Rating: 5 out of 5
following a purchase from 02/07/2025
very well perfect satisfied with what I received, and quick reception.
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Anne M.
Rating: 5 out of 5
following a purchase from 14/06/2025
Very good product
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Dominique F.
Rating: 5 out of 5
following a purchase from 09/07/2025
Home and care super. Perfect material. Fast delivery. We recommend :-).
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Virginie P.
Rating: 3 out of 5
following a purchase from 07/07/2025
Order compliant, of good quality. Very fast shipping for the first package. I would have liked to benefit from free shipping (as a childminder with a small budget)
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We are delighted that your order has met your satisfaction. Regarding shipping costs, we invite you to regularly check our Promo Codes page (https://www.wesco.fr/codes-promos.html) to discover current offers, some of which may include free delivery (subject to conditions). Furthermore, we invite you to join our Wesco Club, a loyalty program that allows you to benefit all year round from exclusive advantages: private sales, vouchers, free delivery... To learn more about the Wesco Club, visit here: https://www.wesco.fr/clubs-avantages-wesco.html. Thank you for your trust, and we look forward to seeing you soon on wesco.fr. Have a nice day.
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Mairie -.
Rating: 5 out of 5
following a purchase from 30/06/2025
quality bibs
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- M.
Rating: 5 out of 5
following a purchase from 04/07/2025
Simple and quick. No issues encountered.
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Mairie Pont Salomon -.
Rating: 5 out of 5
following a purchase from 08/07/2025
fast shipping. easy access to the website.
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Natacha H.
Rating: 4 out of 5
following a purchase from 07/07/2025
I purchased the 2nd Wesco bunk bed, the quality is there, however in 2/3 years the increase in the purchase price of the item is significant and it's a shame
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We are delighted that the quality of our bunks meets your satisfaction. Regarding the price increase, we understand your comment. This increase is part of the overall adjustment of our rates in recent years. In the face of rising manufacturing costs, raw materials, and transportation, we are sometimes forced to revise certain prices. However, we do our utmost to limit these repercussions while maintaining a high level of quality and safety across all our products. We hope to continue supporting you in your projects and to see you again soon on wesco.fr. Thank you for your trust and loyalty. Have a nice day.
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- M.
Rating: 2 out of 5
following a purchase from 24/06/2025
Despite our request, we were not informed about a delivery appointment
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry to hear that the carrier did not contact you to arrange an appointment. We fully understand the inconvenience caused and sincerely apologize. We will forward your feedback to our logistics department so that a follow-up can be made with the carrier to ensure that such a situation does not happen again. Although this is beyond our control, we hope to have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
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Samia B.
Rating: 5 out of 5
following a purchase from 06/07/2025
Still haven't received my package. It was supposed to arrive on Friday but as of today, July 13th, still nothing
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Nahima A.
Rating: 5 out of 5
following a purchase from 03/07/2025
Fast shipping - careful packaging - products faithful to their description on the site. Very satisfied with this order.
Super fast shipping and the item perfectly matches its description. Very happy with this purchase!
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Mélanie B.
Rating: 5 out of 5
following a purchase from 06/07/2025
Overall good quality article, delivered quickly.
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Gilbert M.
Rating: 5 out of 5
following a purchase from 10/06/2025
VERY HELPFUL AND REACTIVE
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Jessica B.
Rating: 1 out of 5
following a purchase from 05/07/2025
Products folded upon receipt and the other set has one piece duplicated and one is missing...
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Response from Wesco
Hello and thank you for sharing your situation by leaving a review. We are sorry that your order did not meet your expectations and we sincerely apologize for the quality issues encountered. Our customer service has received your complaint and has contacted you today to provide a solution. We thank you for your patience and hope to have the opportunity to offer you a better experience on your next order at wesco.fr. Have a nice day.
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Bernard C.
Rating: 5 out of 5
following a purchase from 05/07/2025
Fast service, no issues, I am really satisfied
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Charlene H.
Rating: 5 out of 5
following a purchase from 04/07/2025
Super quality super fast delivery
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Khoukha A.
Rating: 5 out of 5
following a purchase from 04/07/2025
quick handling of my order and fast delivery. Best regards
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