Customer reviews of Wesco

Hello and thank you for taking the time to share your feedback with us. We are sincerely sorry that the delivery service did not go as planned and we apologize for this. This situation does not meet our quality standards. We will immediately forward your feedback to our logistics department so that a point can be made with the carrier and that this type of incident does not happen again. We still hope to have the pleasure of seeing you again soon on our site and thank you for your trust. Have a nice day.

Hello and thank you for taking the time to share your feedback. We are sincerely sorry to learn that you have encountered recurring difficulties with our delivery times. These delays are related to supply difficulties on certain references, some of which were unfortunately included in your last order. Aware of the inconvenience caused and concerned about making our deadlines more reliable, we are expanding our panel of suppliers to better secure our stocks. These concrete actions should significantly improve the situation in the coming weeks. Your loyalty is precious to us and we sincerely hope to regain your trust by offering you a smoother shopping experience with your future orders. Our customer service is of course at your disposal if you have any questions at 05 49 800 166. Thank you again for your trust and your patience. Have a nice day.

Hello and thank you for taking the time to share your feedback with us. We are happy to read that the ordered products meet your expectations. However, we regret that the delivery to your home did not meet our quality standards. We will forward your feedback to our logistics department so that the necessary actions can be taken with the concerned carrier. We thank you for your loyalty and hope to have the pleasure of seeing you again soon on wesco.fr. Have a great day.

Hello and thank you for taking the time to share your feedback with us. We are sorry that your package has suffered the mishaps of transport and we sincerely apologize for the lack of responsiveness in handling your complaint. This delay is temporary and our customer service team is doing everything possible to return to normal operations. Your order is being resent and you will receive it very soon. We thank you in advance for your patience and hope that you will give us the opportunity to make a better impression during your next visit to wesco.fr. Have a nice day.

Hello and thank you for taking the time to share your feedback. We completely understand your dissatisfaction with this delivery delay and we apologize for the inconvenience caused. On our side, your order was properly prepared and handed over to the carrier within the expected time frame. Regardless of our intentions, the express delivery commitment was not honored by the carrier. We have opened a claim with the carrier so that the delivery fees can be refunded to you. We hope that you will trust us again and that we will have the pleasure of seeing you again soon on wesco.fr. Have a nice day.

Hello and thank you for taking the time to share your feedback with us. We are particularly sorry to learn that the quality of the products and the handling of your customer service case did not meet your expectations, despite our team's intervention. We would like to extend our sincerest apologies as this situation is absolutely not in line with our commitments regarding quality and customer satisfaction. If you wish, our customer service is at your disposal at 05 49 800 166. We sincerely hope to count on a second chance and one day have the opportunity to prove our willingness to do better. Have a nice day.