Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2, 3, 4 and 5 stars

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O
Océane R.
Rating: 5 out of 5
following a purchase from 03/03/2025
Quality site
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Restaurant Scolaire Plogonnec -.
Rating: 5 out of 5
following a purchase from 04/03/2025
Fast and efficient
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Isabelle B.
Rating: 5 out of 5
following a purchase from 02/03/2025
Practical, lightweight for the older kids I look after, perfect
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Zohra L.
Rating: 5 out of 5
following a purchase from 04/03/2025
Fast delivery with tracking. It's very efficient
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Mairie De Chaillac Sur Vienne -.
Rating: 5 out of 5
following a purchase from 03/03/2025
Trustworthy site. Various choices of articles; quality of the supplies presented and this site is really very specialized for children.
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Nathalie G.
Rating: 5 out of 5
following a purchase from 03/03/2025
Very good quality articles, essential as a childminder! I recommend 100%
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Ies L'arc-En-Ciel -.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very professional site
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Anne-Marie L.
Rating: 5 out of 5
following a purchase from 03/02/2025
I am a childminder and I regularly order.
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Eric S.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very good
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Mairie De Tours-Sur-Marne -.
Rating: 4 out of 5
following a purchase from 27/02/2025
Order received quickly.
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Valerie C.
Rating: 5 out of 5
following a purchase from 03/03/2025
Very good site! This is the third time I order and I am always just as delighted. Very fast delivery.
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Sarl Themacom -.
Rating: 5 out of 5
following a purchase from 04/03/2025
Order delivered quickly.
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Francis G.
Rating: 5 out of 5
following a purchase from 28/02/2025
Satisfied
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Adelaide D.
Rating: 5 out of 5
following a purchase from 27/02/2025
Perfect!
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Melanie Et Paul L.
Rating: 5 out of 5
following a purchase from 28/02/2025
Perfect mat for my daughter's development.
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Samir A.
Rating: 4 out of 5
following a purchase from 27/02/2025
Very satisfied, the order arrived quickly and was in line with our expectations.
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Marie R.
Rating: 4 out of 5
following a purchase from 24/02/2025
Very simple
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Cécilia P.
Rating: 5 out of 5
following a purchase from 27/02/2025
Perfect. Order received quickly, friendly delivery person. Happy with my order and the kids are happy too. Thank you!
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Marion T.
Rating: 5 out of 5
following a purchase from 27/02/2025
I am satisfied with my order! I recommend.
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Patrick C.
Rating: 5 out of 5
following a purchase from 26/02/2025
I find it sometimes difficult to find what I'm looking for.
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Eaje La Pirouette -.
Rating: 5 out of 5
following a purchase from 31/01/2025
The products are of very good quality.
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Crèche Ker Doudou -.
Rating: 5 out of 5
following a purchase from 10/02/2025
Always satisfied with our purchases on the WESCO website! Delivery is quite fast. If there is a problem, they contact you to keep you informed. For a more specific purchase, a sales representative came to our place to advise us better. We recommend shopping at WESCO!
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Dominique C.
Rating: 3 out of 5
following a purchase from 13/02/2025
WESCO site and WESCO products are perfect. Delivery is very restrictive: fixed delivery day because the carrier is very far away, obligation by the carrier to be at home between 9 am and 4 pm, as no precise delivery time is provided. I don't know if I will order from WESCO again. Too bad.
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We understand your dissatisfaction and would like to apologize. Your feedback has been forwarded to our logistics department so that it can be communicated to the relevant carrier. As part of our continuous improvement process, we place great importance on customer feedback, which allows us to refine our services. Despite this delivery experience, we hope to have the opportunity to regain your trust and welcome you back to our site during your next visit. Have a nice day.
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Crèche Les Papillons L.
Rating: 1 out of 5
following a purchase from 20/12/2024
The gloves are of good quality, but your entire logistics platform needs serious review, as well as your communication, which leaves much to be desired. It is a shame to keep a nursery waiting for 2 months without gloves due to supply delays on 2 occasions.
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Response from Wesco
Hello and thank you for taking the time to share your experience. We completely understand your dissatisfaction and would like to extend our sincerest apologies. We place great importance on managing our supply timelines. Internally, a dedicated team works daily to anticipate and limit such situations. However, despite all our efforts, unforeseen events can sometimes occur with certain references. We take this matter very seriously and are doing everything possible to improve our services to better meet your expectations. Your feedback has been forwarded to the relevant teams. We sincerely hope that you will give us a second chance to make a better impression and that we will have the opportunity to fully satisfy you during your next visit to our site. Have a nice day.
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Nadine B.
Rating: 5 out of 5
following a purchase from 24/02/2025
Good
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Patricia B.
Rating: 5 out of 5
following a purchase from 24/02/2025
Order and delivery perfect
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Les Lutins E.
Rating: 5 out of 5
following a purchase from 24/02/2025
Complete and practical
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Muriel B.
Rating: 5 out of 5
following a purchase from 22/02/2025
A lot of choices
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Ogesca Pic La Salle -.
Rating: 4 out of 5
following a purchase from 04/02/2025
This is the first time I am ordering from this site, and I think there are improvements to be made regarding the checkout process. Otherwise, a wide choice of products and competitive prices. I want to say that customer service as well as after-sales service are very competent and very responsive. The negative point is the delivery time, which is a bit long.
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Crèche Valentin Et Capucine A.
Rating: 3 out of 5
following a purchase from 20/01/2025
The customer service part is complicated... we have a problem with our order... the processing time for our order is very long and poorly followed.
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Response from Wesco
Hello and thank you for taking the time to share your situation by leaving a review on our site. We completely understand that waiting can be a source of frustration, and we would like to apologize for this inconvenience. Currently, the processing time for customer service requests is about 10 days. Our teams are doing everything possible to reduce this timeframe and respond to your expectations as quickly as possible. Your complaint has been duly noted by our customer service, which is committed to addressing it as soon as possible. We thank you for your patience and hope to have the opportunity to provide you with a better experience during your next visit to our site. Have a nice day.
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Peggy W.
Rating: 5 out of 5
following a purchase from 15/02/2025
Super quality products and really suitable for children
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Laurie B.
Rating: 5 out of 5
following a purchase from 16/02/2025
Everything perfect!
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Amelie B.
Rating: 3 out of 5
following a purchase from 15/02/2025
Very good
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Halte Garderie Marsupilamis H.
Rating: 5 out of 5
following a purchase from 17/02/2025
very happy with the order
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- M.
Rating: 5 out of 5
following a purchase from 13/02/2025
very nice quality
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Gilles B.
Rating: 5 out of 5
following a purchase from 19/02/2025
Perfect
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Céline P.
Rating: 5 out of 5
following a purchase from 09/02/2025
Very good quality product, practical for the little ones' naps
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Emilienne L.
Rating: 4 out of 5
following a purchase from 17/02/2025
The search engine is not the easiest for me to understand. I feel like I'm missing some products that interest me by typing certain words and not others.
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Alexandra L.
Rating: 5 out of 5
following a purchase from 19/02/2025
Delivery time respected, products received conforming to the order. Great site!
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Alexandra W.
Rating: 5 out of 5
following a purchase from 17/02/2025
Satisfied as always with my purchase
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