English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 3 out of 5
when you don't have an account and want to place an order, the steps are a bit confusing
Translated reviews
Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Complicated site
Translated reviews
A
Rating: 4 out of 5
Delivery time to be improved
Translated reviews
A
Rating: 3 out of 5
Could be improved in the logic of the sections.
Translated reviews
A
Rating: 4 out of 5
Good quality material. However, there was an issue with the delivery quality, package was damaged.
Translated reviews
A
Rating: 4 out of 5
The website is unfortunately a bit slow and not very user-friendly, but the products are excellent
Translated reviews
A
Rating: 4 out of 5
I just discovered this site. To see
Translated reviews
A
Rating: 4 out of 5
Good site, but a bit slow in shipping
Translated reviews
A
Rating: 4 out of 5
nothing to say about the site
Translated reviews
A
Rating: 4 out of 5
Very clear site and easy to find what you are looking for.
Translated reviews
A
Rating: 4 out of 5
very fast delivery
Translated reviews
A
Rating: 4 out of 5
fast delivery
Translated reviews
A
Rating: 2 out of 5
Not satisfied with the cart, lacks stability, which poses a danger for a non-walking child. RETURN IS AT THE CUSTOMER'S EXPENSE, EXPENSIVE!
Translated reviews
Response from Wesco
Hello and thank you for this feedback. We are sorry that this product did not fully satisfy you. In case of doubt, an online chat service is available, our advisors are at your disposal to find the product that meets your expectations.
A
Rating: 3 out of 5
The products are of very good quality but the description on the site is too brief, I mistakenly ordered poufs instead of pears. Not very serious but a bit annoying.
Translated reviews
A
Rating: 4 out of 5
Delivered quickly, well packaged, product corresponding to what I ordered.
Translated reviews
A
Rating: 3 out of 5
The ordered products meet my expectations. However, I was delivered after the indicated date, and since I absolutely needed my order in the following days (and I had received nothing nor been informed...), I tried to contact Wesco by phone several times without success, which was quite stressful... Finally delivered on time for my events and very happy with my purchases!
Translated reviews
Response from Wesco
Thank you for this comment. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The customer service was not carried out according to Wesco's commitments and we apologize for that. We are doing everything we can to ensure this does not happen again and wish you to have good times with your family.
A
Rating: 4 out of 5
good
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
Simple, with many references.
Translated reviews
A
Rating: 4 out of 5
Clear and practical site.
Translated reviews
A
Rating: 4 out of 5
Good product quality
Translated reviews
A
Rating: 4 out of 5
Very good site full of things for my job as a childminder
Translated reviews
A
Rating: 4 out of 5
Very good but think about resizing your packages. Ours was disproportionately large for the contents.
Translated reviews
A
Rating: 4 out of 5
Very easy to use, just improve the ergonomics for account creation, this part of the site is not very clear.
Translated reviews
A
Rating: 4 out of 5
Ideal site for everything related to children, prices are a bit high for childminders.
Translated reviews
A
Rating: 3 out of 5
Delivery time too long
Translated reviews
A
Rating: 4 out of 5
Correct
Translated reviews
A
Rating: 3 out of 5
The site is very good but I am disappointed with the material, I probably ordered too quickly without reading all the presentation details.
Translated reviews
A
Rating: 4 out of 5
+ Fast delivery, simple order to make. - The box of solids was a bit dented at the corner, which is a shame.
Translated reviews
A
Rating: 4 out of 5
Clear and easy to use
Translated reviews
A
Rating: 4 out of 5
Good material but delivery times not respected.
Translated reviews
A
Rating: 3 out of 5
The searches are not smooth
Translated reviews
A
Rating: 4 out of 5
Following our various orders, we find that each time the packaging of certain items is damaged, which has sometimes led us to call customer service.
Translated reviews
A
Rating: 3 out of 5
I am happy with the product and that is why I give 2 stars! Indeed, my item was delivered to another person, at another address! Fortunately, this person saw my number on the package and honestly contacted me. I then had to go pick up my package from this person! What a shame to have to pay shipping costs for a package scheduled for May 7, which arrived on the 4th!!!!
Translated reviews
Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
A
Rating: 2 out of 5
19/20
Translated reviews
Response from Wesco
GOOD
A
Rating: 4 out of 5
very well designed, easy to use
Translated reviews
A
Rating: 4 out of 5
Precise and friendly communication. Impeccable delivery!
Translated reviews
A
Rating: 4 out of 5
super pro
Translated reviews
A
Rating: 2 out of 5
The photos do not really show the quality of the product
Translated reviews
Response from Wesco
Thank you for this feedback. On each product page of our site, you will find a
A
Rating: 4 out of 5
The site is well designed but I needed to call the purchasing service (which turned out to be more effective and I thank).
Translated reviews