Customer reviews of Wesco

I only received one package out of 3 and I have no visibility on the arrival of the other 2.

No The order arrived incomplete, this is the first and last time I start on this site

Very good, however it's a pity that there is no regular discount for customers who purchase regularly.

Very fast delivery!

after 1 day of use a truck, is broken... disappointed by the quality

I waited 3 months to receive the package and it is still not available

The items are not properly protected. We received a broken item.

I find it scandalous that an item in stock is not delivered within 48 hours like others can perfectly do and even much faster most of the time. I notice in the tracking that between two internal pulls by the carrier, packages are missing, this is not acceptable. Logistics is a key factor in a company's brand image and the provider chosen by Wesco does not shine with excellence. Quality, innovation, and product design are one thing, but the customer experience related to delivery is another... And it is becoming increasingly important to customers, both individuals and professionals.

Package arrived all smashed and torn. Out of the 5 items, 3 are dented.

Hello, I would like to share my opinion following my recent order. While the design of some products is very successful, the overall experience unfortunately does not quite meet our expectations for a community, especially considering the budget invested. Regarding the furniture, the sofas and armchairs leave us a bit unsatisfied. For material intended for intensive use in a community, we hoped for a higher quality and better finishes compared to the prices charged. Moreover, managing this part has been complex: after a wait due to a stock shortage, we received the correct covers, but unfortunately not the right armchairs. We also ordered a white noise plush toy. Visually, it is beautiful and very well made. However, practically, the wired system only triggers vibrations for 5 seconds, which is far too short to soothe a child and a bit disappointing for a product in this range. We greatly appreciate your catalog, but for this price level, we expected better, both in terms of functionality and logistics. I hope that this constructive feedback will be useful to you. While waiting for a response regarding the organization of the exchange of the armchairs, I wish you a good day.

Good products but unsatisfactory packaging, resulting in products arriving in poor condition.

Good reception

your packages arrived shattered with great difficulty in finding all the scattered material

What a pity not to be informed right at the order that some items are out of stock. I discovered it when receiving the packages: some items were missing. After searching the site, they are unavailable, replaced by new references. Forced to generate a new quote ....

Very good first order

I really enjoyed my experience (2 purchases on the site and 5 different items in total I believe)

When ordering products in stock. delivery in 3 weeks...

The items match the description, the sales service is responsive. The items are carefully packaged, everything is functional.

Missing the delivery note for the packages

very effective article. however, the announced minimum height is insufficient.

Very nice toy. My little girl loves it! But the price is a barrier to buying more.

paint that leaked in the box

Happy with the ordered items but delivery service is deplorable

Quality products but one edge of the table arrived damaged, I am disappointed

Good material, interesting colors. Rating 4, as there is always room for improvement.

2 plates are broken. It's the same every time

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Hello We received the package with the paint that was spilled in the box

ras

Fast shipping items not always well protected

delivery in accordance with the order

Very satisfied with my order, with the product. However, extremely disappointed with the assembly instructions (drawing of certain parts upside down from the sketch, very small sketch to know which screws to use,...)

Extremely disappointed The delivery person never showed up at my home. I had to pick up my package at the post office. The latter was open and a good part of the spikes had fallen and were lost. I will not order any more packages if you keep Chronoposte as the delivery service.

Ordered light balls... received well but they do not work... I am still waiting for what I should do...

The assembly instructions for the furniture are poorly made and there was a damaged corner of the furniture

Quality product. Delivery within the scheduled time.

Happy with the purchases made

I am satisfied with the products ordered from Wesco. I only give 4 stars because, having been a customer for years, I was unable to validate the order at the time of payment. I had to create a new Wesco account with a different email address... Otherwise, I am completely satisfied.

ras

The package arrived completely damaged. This is not the first time.