Customer reviews of Wesco

Navigation a bit complicated on a mobile always returns to the homepage.

Good.

Very late delivery, damaged boxes, defective materials upon arrival, and poor quality.

Disappointed, damaged product

Very good

The navigation on the site is a bit slow for my taste. My order arrived safely within the deadlines. I regret that one of the sandbags was punctured as all the items are now dirty..

I did not receive the package

Very good. Just make sure to check the dimensions of the items... ^^

correct

Two boxes were open, and some product packaging was torn, however, all ordered products were delivered.

Overall the items are good

No time slot for delivery. It went well in the end but assembling the furniture was not easy and a bag of bolts was missing! The wheels are not attached to the furniture, in short, finishing touches need to be reviewed...

Product normally available and delivery much later!

Good site. Fast.

The site is very good but the sit-stand chair, it's not clear that it doesn't have wheels.

Mediocre quality!

We contacted customer service after receiving the product. The harness was not secured, thrown loosely in a transparent package. The instructions... 2 drawings. Our son has a very rare genetic disease, he has very severe hypotonia at 3 years old, he is below the height and weight curves and is almost a vegetable. Bought on the advice of our physiotherapist... The harness is not compliant, it is not attached to any fastening on the back. Nothing is done to keep it in place. It's as if it were suspenders, with the straps hanging on either side of the back of the chair. For safety, it's 0 and no response from customer service. (The 2 stars are just for the size of the chair). If anyone wants to respond to us, we are here, because this silence is astonishing for medical equipment.

Out of stock at Intermarché so it helped us a lot. The quality of the diapers remains the same. The only downside is that they are sold in packs of three.

Very good

Very practical site and impeccable product quality, however delivered quickly but in completely defective packaging that didn't even protect the chair, which is very unfortunate.

Always too expensive

Fast delivery, products conforming and of good quality, with a real plus that the card allows free delivery even on very bulky products (motor skills modules). The only downside is the very high cost of the items, but they are of excellent quality.

Practical for searching, with filters and refinement facets. No issues, maybe specify that you do not need purchase orders for communities, as I searched for where to attach it to my order before knowing it was not necessary

There was a problem with the delivery. We are 2 agents working in a mobile relay, so there is not always staff present in the relay offices. The delivery was scheduled between Tuesday the 13th and Thursday the 15th. I also requested that we be called beforehand. I did not receive a call and the delivery arrived a day earlier, on Monday the 12th in the morning when no staff member was present (as they were working elsewhere). A childminder present in the premises (with our permission) wanted to help by accepting the delivery, but the delivery person spoke rudely to her, using the informal 'tu', because he wanted a stamp on his delivery note. (The childminder, not being an employee of the relay, could not provide it). This delivery outside the scheduled delivery dates therefore created difficulties.

Interesting but slow navigation and not fully ergonomic

Quality product but very high price

Easy and quick order on the site. Fast and careful delivery.

Very practical. Quite easy to navigate.

Good quality products, the delivery was a bit chaotic, thanks to the delivery person who was nice and accommodating, but in the end, I had to carry the 7 packages all by myself.

The benches are not of as good quality as the previous ones. A bit disappointed considering the price.

The deadlines were met, but it would have been wise to indicate on the product detail sheet that the balloons were not inflated. I will need to find a way to inflate them.

Very good except for the assembly instructions for the changing table with stairs... very poorly explained, lacking precision... not great, and yet I usually enjoy assembling furniture!!

High-quality product.

A lot of difficulties entering my address in Paris: the postal code was not accepted. No way to reach someone by phone. Then the order, payment, and delivery went very well.

The order on the site went very well. The delivery was fast. BUT once unpacked to assemble the table, surprise! The legs do not screw into the table! Customer service is slow and has not yet responded to our complaint. It's been over a week...

The products are not of very good quality. Not long ago, I ordered Rody ponies, and already one pony is flat. Normally, these are products used in schools and therefore very durable. It's strange.

Part of the furniture arrived broken, professional utility furniture, I am still waiting for a response from customer service, which is taking a long time for products at this price. Disappointed!

The delivery person left the packages in front of the building entrance without notifying a staff member of the collective daycare, even though there are 4 intercoms available. The packages could have been picked up by anyone passing by.

An interesting site with a wide range of products, fast delivery.

Great disappointment, no respect for delivery deadlines (over 10 days) and no communication when there is a problem with the delivery even though the phone and email details were provided.