Customer reviews of Wesco

It's a shame that the delivery times were postponed many times.

Easy to place an order. I received my order on time. The materials are of good quality. I recommend this site

Very responsive when the delivery of the package was delayed

No comment

The site is relatively easy to use, the carrier did not respect the delivery time, no call for an appointment either. Thanks to the after-sales service at Wesco for taking care of the necessary with the carrier.

1 MONTH DELAY AND PART OF THE ORDER CANCELED

quality always top-notch. Prices remain high

product very good however packaging for shipping leaves something to be desired

Maybe a bit more clarity to my taste

Really I am disappointed. The package was not securely packed enough and the purchased gouache was leaking out of the package. Too bad because the products are excellent. Packaging for shipments needs to be reviewed!

good

Very satisfied with the product, however it took a month and a half to receive my order. I had to call to find out that the product was out of stock, quick response and warm contact.

You need to know your products well to find them. Not very intuitive.

Order received quickly, happy with the material.

No news following my complaint from last week...

Well-designed site with a lot of choices. Satisfied with my order, everything arrived in good condition. Shipping just a bit long.

Nothing to say about the ordered item (as per the catalog). However, there was a delay in delivery, an issue with the payment request, and especially, a very unpleasant message regarding a payment delay that is not my fault (hard to pay before Wesco invoices...)

Clear site.

Very good

Thank you! I remain loyal to Wesco products! Recreating the elements of psychomotor courses (hoops, foams, sticks, cones...) in miniature would really be a good idea... thank you!

Nothing to report.

satisfaction with the order upon receipt

Very satisfied except for a delivery delay a bit longer than expected, the rest was very good.

The visibility of products is not always clear on the site and availability times can sometimes be very long.

easy navigation and a wide choice of products for young children.

Copy of the email sent and still unanswered to this day. It is December 26, a month after the order was placed, and my grandson did not receive the gift for Christmas even though you committed to deliver between December 21 and 23, 2020. This situation generates complete dissatisfaction and is the opposite of the joy we were supposed to create around him while we could not be present that day by his side. Your attitude, given that we trusted you a month in advance, is unacceptable. I find this process perverse and harmful as we wanted to create joy in our grandson's home. Today, I only have this laconic email from you and a very great frustration to live with the malaise that takes the place of the joy of giving a beautiful gift to one's own grandchild whom we cannot even go see. Your lack of response reinforces this negative feeling and gives us a dissatisfaction doubled with a total injustice in these pandemic times that prevent us from gathering as a family. I condemn your actions and request a precise delivery date as well as compensation commensurate with this very significant dysfunction

Order placed in November for Christmas received on January 21... 1 email to notify, no response from customer service despite the complaint, first and last order on this site

Normal, really

Often a delivery to be expected over several weeks. Items ordered at the end of October and delivered at the beginning of January without any indication at the time of order

Delivery of the last item very long. Christmas gift arrived on January 15

....

Home delivery is great

I am very disappointed because I am missing screws for the assembly of one of my items and the customer service does not seem to be responsive or attentive to me at all.. I still don't know if my request made nearly a week ago is being addressed..

The packaging of items for delivery should be improved. However, I recommend the quality of your products. The items are very practical for professional use.

Very good products. However, the packaging of some products should be improved as the plastic-only packaging tears easily. Items can get dirty or even damaged during transport.

Delayed delivery, more than a month.

The site is very good, no particular issues. However, deliveries for some products remain long.

Overall satisfied

Box very large compared to the toy

Happy to have ordered these games, as a childminder it would be nice to have some discounts.