Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Incomplete order. Customer service contacted but I still have no response to this day.
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Response from Wesco
Hello, Thank you for your comment and we are sorry to hear that your order was incomplete. Our customer service has processed your request and we hope that the products meet your satisfaction. We look forward to seeing you again soon on our site. Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2019
A very long delivery time (order in November and received about 3 months later). However, the after-sales service is really very professional and always attentive to ensure we are satisfied. Thank you to them.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2020
Very good professional products. Too bad the order arrived damaged! (Open paint can)
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/04/2020
I can't seem to satisfy myself.
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Response from Wesco
Hello and thank you for your comment. We attach great importance to the quality of our products and the full satisfaction of our customers. Your remark has therefore been forwarded to our quality team, which records all complaints and ensures the follow-up of each marketed product. To date, we have not received any feedback on this product, but following your review, our quality laboratory has carried out a verification. The sheets have a slight relief on one side which slightly attenuates the transparency effect. Nevertheless, when looking through, you can clearly see what is on the other side. We look forward to seeing you again soon on our site. Have a nice day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2020
Fast delivery despite the attitude of the carrier. Nice phone reception. Disappointed by the size of the stickers and crayons. Otherwise, the rest of the products meet my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2020
There was a problem with the order, but the after-sales service reacted very quickly and did what was necessary for the missing item.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2020
Reliability of the site, delivery time and condition of the package are perfect. Particularly during this period, as a former kindergarten teacher I know the products and trust Wesco.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/02/2020
Order placed at the end of February 2020 and delivery made on May 15, 2020, which means a wait of nearly 3 months: too late
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2020
Delivery good, the site is good.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/05/2020
I sometimes have trouble finding what I'm looking for.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2020
no particular comments
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2020
Fast delivery. Product conforms to the description.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2020
First order at Wesco - very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2020
ok that's good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2020
Perfect delivery and friendly delivery person, which is rare!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/03/2020
It arrives too late.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2020
Very good site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2020
Very good products, delivery before the estimated date, a wide choice of products. I would set prices a bit high for some of the products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2020
Order prepared and received within a perfectly acceptable timeframe. Impeccable products. The box used for shipping was about 5 times too big. I regret this choice which harms the environment. Ecology is one of my criteria for selecting my suppliers.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/05/2020
The carrier asked to pick up the packages from the truck, while I am a childminder and cannot leave my home when I am working. This was not specified during the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2020
Product meets my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2020
Easy navigation on their page, you can easily find what you're looking for. Top-notch carrier, package delivered before the expected date and arrived in very good condition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2020
Fast delivery, well packaged. The site is accessible but not always easy to search for a specific item.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2020
Wide choice of supplies and also some tutorials and ideas available on the site! The products received are of very good quality. I recommend
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/03/2020
Error on the color of the ball, my son wanted a blue one and we received a purple one. And very very disappointed with the giant beads as some do not clip; poor finishes. We are waiting for a commercial gesture from you, hoping for a favorable response. Regards, MME SCHNEIDER..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2020
Top items except for the ink pads whose ink is almost dry...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2020
delivered before the scheduled date, great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2020
Easy to track my package, clear information. However, a delivery person without a mask who does not respect barrier gestures by bringing a paper to sign without any distancing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2020
Given the circumstances, the service is good. I was always kept informed about the progress of my order, which I finally received by post, thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2020
I easily found what I was looking for on the site. The order arrived in good condition, the boxes were not damaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2020
I quickly found the site and what I was looking for. Good explanations to make my choice and fast delivery... Good.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2020
Easy to find
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/05/2020
Complicated to find the age (when you click you end up on the size of objects but that of clothing) corresponding to the cm of the blouses
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2020
One downside on the delivery service. The package was not handed directly to us. The delivery person neither called nor rang the intercom, despite our presence at home.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2020
It took a while to arrive but given the current times, it's completely understandable!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2020
Order without problems, but why so many boxes? A few brushes in a huge box seems like a lot of waste... too bad...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2020
Only downside, order arrived in two parts with about a fifteen-day delay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2020
Well done and readable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2020
fast
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