Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié

Published on 07/05/2020 à 07h32 following a purchase from 09/04/2020

super nice color I am a childminder and the kids love it I recommend

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Acheteur Vérifié

Published on 05/05/2020 à 22h16 following a purchase from 25/04/2020

Fast shipping and received much earlier than expected. Unfortunately, one of the paint bottles opened in one of the packages!! Packaging needs to be reviewed!!

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Acheteur Vérifié

Published on 05/05/2020 à 12h19 following a purchase from 13/04/2020

Navigation a bit tedious, too bad there is no possibility of having a paper catalog. Delivery on time. Product conforms.

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Acheteur Vérifié

Published on 05/05/2020 à 09h19 following a purchase from 20/04/2020

I really like this site, there is quality material and delivery always happens on time.

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Acheteur Vérifié

Published on 04/05/2020 à 18h28 following a purchase from 21/04/2020

A great site but unfortunately a bit expensive for a childminder.

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Acheteur Vérifié

Published on 04/05/2020 à 16h35 following a purchase from 23/04/2020

AWFUL. NO RESONANCE, USELESS €15 GIFT TO WESCO!

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Response from Wesco Published on 11/05/2020

Hello and thank you for your feedback. The microphone does indeed not have the same sound power as an electric microphone. However, its ingenious mechanism allows for a resonance effect like real stars. By speaking very close, you will notice it. We hope you will give this microphone a second chance for which we have no negative feedback. If you do not wish to keep it, we invite you to return it by contacting our customer service at [email protected] so that we can meet your expectations as soon as possible.

Acheteur Vérifié

Published on 04/05/2020 à 14h15 following a purchase from 07/04/2020

Always delighted and satisfied with my orders at Wesco. This one arrived a bit later due to the current health situation, so I obviously don't hold it against them. Items conforming and of good quality. Maybe a small disappointment regarding one of them which seemed to already be a return from another person (opened box resealed with a second tape, item with slight scratches...). Nevertheless, I recommend this serious and professional site.

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Acheteur Vérifié

Published on 04/05/2020 à 12h36 following a purchase from 22/04/2020

Site that offers items of good to very good quality. A small downside on the prices.

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Acheteur Vérifié

Published on 04/05/2020 à 12h09 following a purchase from 26/04/2020

The wall bar attachments were missing. At no point was it mentioned that they were not provided. I had to place a second order. Bad surprise for my wallet...

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Acheteur Vérifié

Published on 03/05/2020 à 17h49 following a purchase from 22/04/2020

A paint can leaked in the package which was returned... so disappointed.

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Response from Wesco Published on 05/05/2020

Hello and thank you for your feedback. We apologize for the delivery that did not meet Wesco's quality commitments. To address your complaint, we invite you to contact our customer service by email at [email protected] and send them photos of your product.

Acheteur Vérifié

Published on 03/05/2020 à 12h30 following a purchase from 23/04/2020

A bit slow shipping

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Acheteur Vérifié

Published on 02/05/2020 à 15h46 following a purchase from 23/04/2020

I had an issue with my previous order. I sent you an email and never received a response. Disappointing customer service!!

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Acheteur Vérifié

Published on 02/05/2020 à 14h15 following a purchase from 21/04/2020

Had the same problem with a Chronopost delivery: several texts indicating that the package would be delivered at such time at home which I do not leave because I am confined! And the last text to say that the package was dropped off at a relay point! I do not understand...

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Acheteur Vérifié

Published on 01/05/2020 à 18h56 following a purchase from 17/04/2020

Not a practical site, I ordered a green 130 cm motor skills mat and received a blue mat twice that I did not order.

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Response from Wesco Published on 11/05/2020

Hello and thank you for your feedback. Your order was indeed a victim of confusion. We hope, in the current context, that you will not hold it against us. You will soon receive the mat of your choice.

Acheteur Vérifié

Published on 01/05/2020 à 08h53 following a purchase from 09/04/2020

Very good and clear site, however the packaging needs to be reviewed... and the shipping costs too..

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Acheteur Vérifié

Published on 30/04/2020 à 16h01 following a purchase from 16/04/2020

good, nothing to say

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Acheteur Vérifié

Published on 28/04/2020 à 15h18 following a purchase from 20/04/2020

Very good site. I recommend.

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Acheteur Vérifié

Published on 28/04/2020 à 11h03 following a purchase from 20/04/2020

Nothing to report

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Acheteur Vérifié

Published on 28/04/2020 à 10h23 following a purchase from 17/04/2020

Quality products and very fast

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Acheteur Vérifié

Published on 27/04/2020 à 19h27 following a purchase from 26/03/2020

good

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Acheteur Vérifié

Published on 27/04/2020 à 14h38 following a purchase from 16/04/2020

Very good brand, package delivered on the right date.

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Acheteur Vérifié

Published on 27/04/2020 à 14h13 following a purchase from 17/04/2020

Shipping box too large... the pack of chalk was moving around and was open... 2 chalks were broken as a result. And the small boxes of stickers were also moving around in the big box.

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Acheteur Vérifié

Published on 26/04/2020 à 17h00 following a purchase from 14/04/2020

Package arrived open at a company at 3 rue de my planned delivery location. Phew, everything was there. Change your delivery service provider.

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Acheteur Vérifié

Published on 26/04/2020 à 16h16 following a purchase from 10/04/2020

Wide choice of products!

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Acheteur Vérifié

Published on 26/04/2020 à 13h51 following a purchase from 04/04/2020

I am satisfied with my order overall. Delivery was compliant during the lockdown, tracking number and precise details on the progress of the delivery.

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Acheteur Vérifié

Published on 25/04/2020 à 17h32 following a purchase from 12/04/2020

I received a box with paint that had spilled everywhere. Apparently, one bottle was cracked. As a result, all the material is covered in paint. The stickers are unusable, so all the material is covered in paint. The stickers are unusable. The material is probably of good quality...

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Response from Wesco Published on 11/05/2020

Hello and thank you for your review. We are very sorry that the transport damaged your order. We have taken your complaint into account and are waiting for your photo so that we can proceed with an exchange. We thank you for your kindness.

Acheteur Vérifié

Published on 25/04/2020 à 12h48 following a purchase from 09/04/2020

Out of the 10 bottles ordered, I only received 2!

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Response from Wesco Published on 11/05/2020

Hello and thank you for your review. Your second package was on its way when you left this review. We hope that your order now meets your satisfaction.

Acheteur Vérifié

Published on 25/04/2020 à 12h20 following a purchase from 30/03/2020

Delivery was faster than announced, so I am delighted. Quality material. Well packaged.

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Acheteur Vérifié

Published on 25/04/2020 à 10h54 following a purchase from 04/04/2020

Good site, but a small problem with order tracking updates.

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Acheteur Vérifié

Published on 23/04/2020 à 04h51 following a purchase from 07/04/2020

I had ordered a box of large chalks. The plastic box arrived broken, and all the chalks were also broken. What a disappointment for my children!

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Response from Wesco Published on 24/04/2020

Hello and thank you for your feedback. Despite all the care we take in preparing your packages, sometimes transport does not go as planned. We invite you to send a photo of your package by email to [email protected] and we will process your request as soon as possible.

Acheteur Vérifié

Published on 21/04/2020 à 16h51 following a purchase from 08/03/2020

I am a childminder and the site wouldn't accept my email when I noted 'childminder', but when I just put my name, it accepted my order.

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Acheteur Vérifié

Published on 19/04/2020 à 17h10 following a purchase from 06/04/2020

Order met my expectations, and received well before the expected date!! So very happy!! I recommend this site for the quality and the products offered

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Acheteur Vérifié

Published on 17/04/2020 à 10h37 following a purchase from 01/04/2020

3 weeks after placing the order I still haven't received anything

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Acheteur Vérifié

Published on 16/04/2020 à 18h16 following a purchase from 29/01/2020

the delivery was very long and it was not because of COVID!!!

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Acheteur Vérifié

Published on 16/04/2020 à 14h15 following a purchase from 16/03/2020

I placed an order on the site and that day, the site confirmed it could send orders to individuals (lockdown). My order was stuck in closed warehouses. I only received it 20 days later.

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Acheteur Vérifié

Published on 16/04/2020 à 13h43 following a purchase from 27/03/2020

Very long shipping time

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Acheteur Vérifié

Published on 12/04/2020 à 18h48 following a purchase from 16/03/2020

Very good site with many very useful items. Delivery was very long but given the current circumstances, it must play a role.

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Acheteur Vérifié

Published on 06/04/2020 à 13h53 following a purchase from 15/03/2020

I can't give a real opinion: I haven't received the package

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Response from Wesco Published on 09/04/2020

Hello and thank you for your feedback. We are very sorry that you have not received your package. Deliveries are extremely disrupted in this context, we will refund you as soon as we receive the package. We hope you won't hold it against us.

Acheteur Vérifié

Published on 03/04/2020 à 12h07 following a purchase from 15/03/2020

Satisfied with the order and delivery

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Acheteur Vérifié

Published on 28/03/2020 à 13h25 following a purchase from 17/03/2020

Nothing received and no news!

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