English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
Quality material.
Translated reviews
Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very good but as a childminder, I find it a bit expensive.
Translated reviews
A
Rating: 4 out of 5
Good diverse products and good quality.
Translated reviews
A
Rating: 4 out of 5
Fast delivery time; Disadvantage: invoices are not downloadable by email. Need to go through a request by email.
Translated reviews
A
Rating: 2 out of 5
Products conform to the description but delivery service is more than mediocre. You cannot choose a delivery time slot. The delivery provider was very unpleasant, he did not want to carry the bulky package to my apartment door, nor even to the bottom of the building.
Translated reviews
Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
A
Rating: 4 out of 5
Slight delay in delivery. Customer service is very competent and responsive.
Translated reviews
A
Rating: 2 out of 5
Professional material but way too many delivery problems
Translated reviews
Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
A
Rating: 4 out of 5
You have to search a little for what you want but you can find everything!
Translated reviews
A
Rating: 4 out of 5
Good product, conforms to the description
Translated reviews
A
Rating: 4 out of 5
Satisfied with my order because I love Wesco as a childcare assistant, the products are of quality but I will no longer rely on the site's recommendations for doll clothes. I am disappointed with size 1 which is supposed to fit dolls from 32 to 38 cm... I find it too small and too hard to put on for children...
Translated reviews
A
Rating: 4 out of 5
No news and information, confirmation by email Yes, 2 days before the product arrives
Translated reviews
A
Rating: 4 out of 5
Too many suggestions when searching by keywords
Translated reviews
A
Rating: 3 out of 5
Delivery well within the time frame in 3 parts. However, one of the locker boards was very damaged when we took it out of the packaging and Wesco has still not responded to my complaint. For the price we paid, I find this very unfortunate.
Translated reviews
Response from Wesco
Hello and thank you for your comment. We are sorry to hear that the products received were defective. Our customer service has taken your request into account and is doing what is necessary to replace them. We hope they will bring you complete satisfaction.
A
Rating: 4 out of 5
Very satisfied with Wesco's services.
Translated reviews
A
Rating: 4 out of 5
Very good site. Fast delivery. Satisfied
Translated reviews
A
Rating: 4 out of 5
Delivery and customer service are satisfactory. I would just note a downside on the site where I don't always manage to find what I want and therefore, I take the references from the paper catalog to get there.
Translated reviews
A
Rating: 4 out of 5
Meets my expectations well
Translated reviews
A
Rating: 4 out of 5
Damaged package but no problem with the contents... no issues with the site...
Translated reviews
A
Rating: 2 out of 5
The order was delivered on time, even a few days early. Unfortunately, I had to return 2 packages because they were defective and I haven't heard back since.
Translated reviews
Response from Wesco
Hello and thank you for your comment. We are sorry to hear that the products received were defective. Our customer service has taken your request into account and is doing what is necessary to replace them. We hope they will bring you complete satisfaction.
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 1 out of 5
I am still waiting for my order, it is February 25 and delivery was scheduled for February 18. However, the payment was processed. No explanation, no letter or email, I had to contact them myself. I am very disappointed
Translated reviews
Response from Wesco
Hello and thank you for your comment. We apologize for the delivery delay longer than that announced on the site. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. Our customer service has been informed of this situation and has taken measures to ensure that your package is delivered to you as soon as possible.
A
Rating: 4 out of 5
easy and simple access to the site
Translated reviews
A
Rating: 4 out of 5
Very good site but lacks some explanations about the products
Translated reviews
A
Rating: 4 out of 5
Very fast
Translated reviews
A
Rating: 4 out of 5
very practical
Translated reviews
A
Rating: 4 out of 5
site adapted for nurseries. Deliveries sometimes too long
Translated reviews
A
Rating: 3 out of 5
kindness on the phone
Translated reviews
A
Rating: 4 out of 5
An order received in 4 days by Colissimo, I am satisfied
Translated reviews
A
Rating: 4 out of 5
A bit complicated to find the products I wanted. I did not find the science corner for preschoolers
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
Fast delivery time. However, it is not clear when you want to cancel an order on the site (2 different buttons, one of which does not work, and no cancellation confirmation email) but customer service is attentive, available, and pleasant.
Translated reviews
A
Rating: 3 out of 5
I placed my order on January 23, 2020, and I only received my delivery on February 13, I find that a bit long, the carrier took more than 7 days to deliver to me;
Translated reviews
A
Rating: 4 out of 5
Good site, too bad that professional childcare assistants in early childhood do not have a professional discount
Translated reviews
Response from Wesco
Thank you for your feedback. We attach great importance to the full satisfaction of our customers. That's why we have just launched our advantage clubs. Thanks to your membership, you will benefit from points and exclusive advantages, rewarding your loyalty and commitment. Discover more information at https://www.wesco.fr/clubs-avantages-wesco.html
A
Rating: 4 out of 5
Quick service
Translated reviews
A
Rating: 4 out of 5
Delivery time respected
Translated reviews
A
Rating: 4 out of 5
Fast delivery
Translated reviews
A
Rating: 2 out of 5
Delivery with a 1 month delay without any commercial gesture!!
Translated reviews
A
Rating: 4 out of 5
Childcare assistant delivery time too long due to lack of stock
Translated reviews
A
Rating: 4 out of 5
I find the site very good but when searching by age group it doesn't work very well
Translated reviews
A
Rating: 2 out of 5
Order received in duplicate and debited twice
Translated reviews