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A
Rating: 3 out of 5
good
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 2 out of 5
We received only one tray when it was supposed to be a set of 6 trays.
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Response from Wesco
Hello and thank you for your feedback. We hope that your order now meets your satisfaction.
A
Rating: 4 out of 5
very good; a reference for early childhood professionals
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Satisfied with the quality of the products.
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A
Rating: 4 out of 5
very good accessory
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A
Rating: 4 out of 5
Reactive, good follow-up
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A
Rating: 4 out of 5
Products conform and delivery on time.
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A
Rating: 4 out of 5
Good product but I find it regrettable to have to pay by credit card for a community.
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A
Rating: 4 out of 5
Easy to use, clear, practical
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A
Rating: 3 out of 5
Very expensive and some products are not of quality, as one might think given the price
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A
Rating: 3 out of 5
Delivery time to be improved.
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A
Rating: 4 out of 5
Serious site, quality product, good customer service, however on the phone, not very accommodating, lacking flexibility and friendliness.
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A
Rating: 4 out of 5
Very varied offers
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A
Rating: 4 out of 5
Good transaction
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A
Rating: 4 out of 5
If you are looking for serious educational products, do not hesitate.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Various and quality products
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A
Rating: 4 out of 5
Plastic packaging really very very dirty
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A
Rating: 4 out of 5
VERY INTERESTING. TOO BAD IT IS EXPENSIVE; we can't afford several items
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A
Rating: 4 out of 5
Nothing to report
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A
Rating: 1 out of 5
Great product, quality materials and colors, just a bit long for delivery
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A
Rating: 4 out of 5
Very good.. some products are a bit too expensive for my taste, unfortunately. But regarding my order, nothing to say
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A
Rating: 1 out of 5
It's pathetic!! very disappointed, I do not recommend nor will I place an order with you. Both in terms of deliveries and the products delivered.
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Response from Wesco
Hello and thank you for your feedback. Despite all the care we take with your orders, errors can sometimes disrupt their smooth running. We are truly sorry for your experience and understand your dissatisfaction.
A
Rating: 2 out of 5
Complicated
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Response from Wesco
Hello and thank you for your feedback. Without your clarification, we unfortunately cannot resolve your comment.
A
Rating: 4 out of 5
Perfect,
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A
Rating: 4 out of 5
As a Childcare Assistant, I would like Wesco to consider me as the professional I am
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Response from Wesco
Hello and thank you for your feedback. We are the first to encourage early childhood professionals in their activities and we are sorry that you did not feel recognized as such. Not having received a response from you, we hope that you will understand the consideration we have for you and wish you an excellent continuation.
A
Rating: 4 out of 5
Delivery longer than expected and material not protected enough for my taste. Otherwise, nothing to say about the quality which is certainly there.
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A
Rating: 4 out of 5
Nothing to say about the site and the order.
However, the delivery... the item was on the ground... fortunately it was well packaged.
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However, the delivery... the item was on the ground... fortunately it was well packaged.
A
Rating: 3 out of 5
I regret not being able to take advantage of the promo code 'free shipping' because your site did not accept it.
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A
Rating: 3 out of 5
A defective product delivered despite the packaging (bottle very damaged at the cap)
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A
Rating: 4 out of 5
Clear site, ease of use (quotes, orders, choice of material)
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A
Rating: 4 out of 5
Good
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A
Rating: 3 out of 5
The product does not match the one in the photo
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Response from Wesco
Hello and thank you for your feedback. Each year we update the visuals to match the evolution of the products. Some may be less visible than others. Thank you for your help.
A
Rating: 3 out of 5
The products seem to be of good quality but, please take into account the colors ordered for deliveries or send a message indicating the change
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Response from Wesco
Hello and thank you for your feedback. Despite all the care we take when preparing your packages, we sometimes make mistakes. So we apologize and hope you will appreciate your cot, in the desired color.
A
Rating: 2 out of 5
I ordered the 150x60 cot and received a 105x53 cot, I am waiting for the exchange which I hope will happen as soon as possible
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Response from Wesco
Hello and thank you for your feedback. Despite the care we take with your orders, we sometimes make mistakes. We hope you won't hold it against us and that you will enjoy your new cot.
A
Rating: 4 out of 5
I received my order which arrived as expected. The game is compliant and my 4-year-old daughter has used it a lot. I was able to tell her the time and show her the real time on the clock. I could show her important times, outings, bedtime. I regret that there are not more cards with other times and other activities drawn. There could be cards with times and activities to choose from to stick. This way the child could find their own clock.
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A
Rating: 4 out of 5
Faster shipping than expected, so great. However, I was surprised to receive the modules simply in a plastic bag.. I expected a more protective packaging.
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A
Rating: 4 out of 5
clear, pleasant, well presented
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A
Rating: 3 out of 5
I returned the order, it does not suit me, too small
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