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A
Rating: 3 out of 5
Delivery time not respected
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 080 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very satisfied! The site is easy to visit, fast delivery..
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A
Rating: 5 out of 5
Shipping on time.
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A
Rating: 5 out of 5
fast delivery and no problems. Friendly delivery person.
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A
Rating: 5 out of 5
fast shipping
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
top!
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A
Rating: 5 out of 5
Order shipped faster than expected.
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A
Rating: 3 out of 5
The site only offers quality products, but it is not very intuitive.
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A
Rating: 5 out of 5
Very easy to find Wesco items, the delivery people come to our home, the order is really nice.
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A
Rating: 5 out of 5
Great, quality products and fast delivery.
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A
Rating: 5 out of 5
Fast delivery, low prices, quality products.
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Very good product quality
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A
Rating: 5 out of 5
Order received within the indicated time and materials well protected.
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A
Rating: 5 out of 5
I started from the paper catalog to place my order and continued on the site. Very good.
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A
Rating: 5 out of 5
Delighted with my order, delivery on time, well-packaged mattresses.
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A
Rating: 5 out of 5
Easy to use.
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A
Rating: 1 out of 5
Damaged package and broken item. The complaint has been made.
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Response from Wesco
Hello, thank you for your feedback. We understand your disappointment and are sorry for the inconvenience caused. This experience is not in line with our quality commitments, our customer service team will get back to you as soon as possible to respond to your complaint. We still hope that you will trust WESCO again for your future purchases. Have a nice day.
A
Rating: 5 out of 5
Very good, received quickly and for once the post delivered well at my place. Thank you
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A
Rating: 1 out of 5
I tried several times to place an order on your site, but it didn't work. So I ordered from another store
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Response from Wesco
Hello and thank you for your feedback. We are sorry that your experience on our site did not meet your expectations. To avoid encountering these problems again, we recommend that you create an account on the site, you will be able to place orders more easily than with a guest account. By creating an account, you will also have the possibility to save a list of your favorite items, to find on the site whenever you want, which should facilitate your purchases. We sincerely hope that this unfortunate experience will not prevent you from coming back to us at www.wesco.fr. Have a nice day
A
Rating: 5 out of 5
very well organized and clear
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A
Rating: 3 out of 5
very disappointed by, not the quality which seems good, but the impossibility to understand the assembly instructions. As a result, for a relatively high price, a very unsatisfactory result. I will not repeat orders for childcare equipment.
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A
Rating: 5 out of 5
Fast and compliant delivery
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A
Rating: 5 out of 5
Very fast and compliant order
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A
Rating: 5 out of 5
Very good navigation, fast delivery
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A
Rating: 5 out of 5
Very satisfied with my purchases and the quality of Wesco products.
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A
Rating: 5 out of 5
Very good delivery time, very good packaging, compliant products... a flawless performance... I recommend... thank you
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A
Rating: 5 out of 5
Quality bench, superb color and very comfortable seating. The children are delighted
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A
Rating: 5 out of 5
Received on time, thank you
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A
Rating: 5 out of 5
Simple navigation and package received within the indicated time
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A
Rating: 1 out of 5
Poster unprotected, arrived damaged, unusable.
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Response from Wesco
Hello and thank you for your feedback. We are sorry to hear that the product received is unusable. This is obviously not in line with our quality and satisfaction commitments. Could you please send us a complaint by email to [email protected] attaching photos of the defective product? Our teams will get back to you as soon as possible. Thank you in advance for your cooperation and have a nice day.
A
Rating: 5 out of 5
I work as a childminder with my husband and we often order our professional equipment from Wesco. Admittedly, the prices are not cheap, but we are satisfied with the quality of the products. Moreover, it is always gratifying to hear compliments from parents when they visit the rooms dedicated to children with this equipment.
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A
Rating: 5 out of 5
Fast
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A
Rating: 5 out of 5
Clear site, fast and careful delivery.
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A
Rating: 5 out of 5
Very satisfied with our purchase. It meets our expectations with perfect delivery.
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A
Rating: 5 out of 5
I am very happy with the motor skills modules, I bought them for my daughter who is 15 and a half months old and loves climbing stairs. The modules seem to last well over time, are easy to clean. I have a 3-step module (green) and a blue 'wave'. If I had more space, I would have taken more.
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A
Rating: 2 out of 5
Dispute. No response.
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Response from Wesco
Hello and thank you for alerting us this way. Our customer service has received your request and will get back to you today. See you soon on our site, have a nice day.
A
Rating: 5 out of 5
Very good, solid, durable products of very good quality.
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A
Rating: 5 out of 5
Very good.
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