Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Discovered this site and order delivered in record time. Everything is perfect: delivery, packaging, product quality. I am delighted and I plan to explore the themes of the catalog. A site to recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2021
Very fast delivery!
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Rating: 5 out of 5
following a purchase from 04/03/2021
Products conform to descriptions. Fast delivery time. Good quality/price ratio.
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Rating: 5 out of 5
following a purchase from 25/02/2021
Great! I recommend 100%
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2021
I am satisfied with the service and the delivery on time
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Rating: 5 out of 5
following a purchase from 24/02/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
Super! Game that is very enjoyable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2021
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2021
The delivery was fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2021
It's perfect! Very fast order and great products!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/02/2021
Website is fine and delivery within the promised time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/02/2021
Carton arrived damaged
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/02/2021
What needs improvement is not Wesco's fault, but mainly concerns the Colissimo delivery by La Poste. Delivery was scheduled via email from La Poste for a date that was not respected. During my previous order, it was the same thing. (for example: Scheduled for Thursday and actually delivered on Friday).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2021
Perfect...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2021
The site is very serious, I receive my orders within the expected time, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2020
Super quality... Too bad there is no discount for childminders..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2021
Very well delivered very quickly well wrapped
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/12/2020
Order for Christmas 2020. Arrives at the end of February 2021, bravo WESCO. And not even a gesture or excuse. We go to Nathan
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Response from Wesco
Hello and thank you for your feedback. We understand your dissatisfaction regarding the delivery time of your order. Particularly concerned about the quality of our services, we apologize as this commitment was not met for your order. We take note of all customer feedback to improve our processes on a daily basis. We hope you will give us a second chance and that we will have the opportunity to see you again on our site under better conditions. Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2021
Product conforms to the order, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2021
The quality and service of Wesco are always on point.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2021
How quick the refund is, I am completely satisfied with the site and the products offered. Even if the price is a bit high, there is quality and durability which is important for children.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2021
Product corresponding to the description and our expectations. Careful and very fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2021
Very good, no problems, fast delivery and attentive customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2021
Perfect, the products are of good quality and delivery times are respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
Perfect! Great service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2021
well-finished products, real and precise product descriptions
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2021
The delivery of one of the items took almost two months. I don't find that normal.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2021
Very clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2021
Wesco is really a very good site. A treasure box for children.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/11/2020
Repeatedly followed up, delivery not compliant, difficulty contacting your services, product quality very good but after-sales service not satisfactory at all...
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Response from Wesco
Hello and thank you for your feedback. We are sorry that your experience on our site went this way and we would like to extend our sincerest apologies. We appreciate your availability and the constructive exchanges you had by phone afterwards with our customer service. In a continuous improvement approach, we are forwarding the information to the relevant departments so that adjustments can be made. Your satisfaction remains our priority and we are doing everything we can to improve our processes on a daily basis. We hope to have the opportunity to see you again soon on our site. Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2021
Perfect, as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2021
very satisfied. I am placing another order. Impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2021
Good and the products are well detailed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
Order placed in my granddaughter's name for her 12-month-old baby, she is delighted with the quality of the product. She knew your professional reputation but I did not, and I am also delighted. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
Very well-designed site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/02/2021
Disappointed by the delivery, package arrived with dents in the box, no cardboard protection for the packaging, the product arrived raw, and as a result, the base was broken
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2021
Very comprehensive site. Simple navigation and effective search.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2021
Reliable site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2021
Fast delivery. No issues.
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